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Mall of Georgia Ford

Buford, GA

4.1
3,867 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,867 reviews

February 11, 2020

Marilyn is my rep and does great job. Her teammate checked me in early and all was well. Only bring my truck here for service More

by JASONTHAYER98
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir , Sean Teiken
Feb 11, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 11, 2020

Consistently does a great job-we buy our Fords and have them completely services at the dealership including tires. Marilyn Muir does a great job in taking care of our needs and cars. Well done. More

by johntcallahan@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir-Tony Owens
Feb 11, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

February 10, 2020

Thank you Bryce for all your Help I had some credit issues in the past.I called Bryce Piper. My friend recommended him. Thank you again Byrce for all your help !! He made sure that I g More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Piper
Feb 11, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 10, 2020

Treated fairly. Sales department was very professional. It made the buying experience less stressful. Waiting on a cover for my truck bed to be installed. I am curiou More

by John
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh, Gene Diehm
Feb 11, 2020 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

February 09, 2020

I had a really bad experience with one of the service advisors, but after the bad experience I was met with the GM of Ford. He called me and handled my problems with the service I had the first time. Ste More

by KBarco21
Recommend Dealer
Yes
Employees Worked With
Sterling
Feb 10, 2020 -

Mall of Georgia Ford responded

We are so sorry you had a bad experience at first, but we are happy that it was quickly handled and turned into a great experience thanks to Sterling and Oscar.

February 09, 2020

Great place to take your Ford car. Very friendly service staff. Especially Bob. Very nice and friendly place. Will always take my vehicle there for service. More

by Jeboyd2007
Recommend Dealer
Yes
Employees Worked With
Bob ?, Sean Teiken
Feb 10, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

February 09, 2020

They are always very friendly, worked with us on our trade in and found us the best finance available. This is our second purchase in 3 yrs and very satisfied More

by pgibson1226
Recommend Dealer
Yes
Employees Worked With
Felix Rosianu, Ken Farmer
Feb 10, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 08, 2020

Great experience Everybody was very professional making the transaction run very smoothly. The whole experience didn’t take long at all and I was surprised how fast it More

by jjb1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Thornton
Feb 10, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 08, 2020

POOR EXPERIENCE Poor experience overall. Seriously could never recommend this dealership. They advertise one price and you end up paying another. All customers wan More

by Fpetru1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chaz Grant
Feb 10, 2020 -

Mall of Georgia Ford responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Lindsey Frazier at LFrazier@mogf.com.

February 06, 2020

Easy purchase. They were not pushy, but I did know exactly what I wanted. Everyone I met was very nice. Dealership is set up better than most. Customer friendly not like some where it feels like a More

by Bdev
Recommend Dealer
Yes
Employees Worked With
Sean Mooney
Feb 06, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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