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Mall of Georgia Ford

Buford, GA

4.2
4,264 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,264 reviews

January 29, 2021

Elliot, sales manager and business manager were all a great pleasure to work with in helping us get a great deal for a 2021 Ford Explorer Limited Edition. More

by Dksanchez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot - 5 stars
Feb 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 29, 2021

We purchased a car there with an extended warranty. Used it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but th More

by jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Our sales person left, service guy is gone
Feb 25, 2021 -

Mall of Georgia Ford responded

HI Jenny, Thank you for letting us know about your experience. We never want our customers to feel as though they are not valued and want to assure you that we take each compliment and complaint very seriously. At your convenience, please contact Lindsey Frazier at lfrazier@mogf.com to discuss the situation in more depth and to find a solution to your problem.

January 28, 2021

Had a great experience with sales person Shawn. He was very knowledgeable and attentive to our questions and concerns, very attentive and respectful. Would do business again. More

by soufi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm, Gene Diehm
Jan 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

January 28, 2021

I like the service and will buy another car the manager is working very friendly and helpful and they care about customer first we will back More

by hoaminh9388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Jan 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 28, 2021

The staff was very friendly and helpful. I must say this is my second time coming to this dealer ship. I was more impressed now than before. Keep up the good work. More

by vs62401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter, Jordan Lee
Jan 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 26, 2021

This is the place to go if you are in the market for a preowned vehicle! Excellent service and most of all quality! Thank you! More

by kathutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm
Jan 27, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jan 28, 2021 -

kathutch responded

I had the best experience! Love the vehicle! This dealership is QUALITY!

January 23, 2021

Always the best place to buy my vehicles! James has followed up in the process from the point of my Internet inquiry to several post sales follow up. More

by Ford Buyer MOGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh, Jessica Slaughter
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 23, 2021

I’m waiting for my bronco sport so I stop in every few weeks just to see what they have . Everyone there is friendly and helpful . I changed my bronco order to mall ford because of Andrew Mullenix kn More

by Jim m
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew mullenix
Jan 25, 2021 -

Mall of Georgia Ford responded

Jim, thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 22, 2021

Allen Green, my service representative, was outstanding. He handled the 60,000 mile service on my F-150 just fine, and also the recall service on the Master Break cylinder, but he went way out of his way t More

by JohnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Green
Jan 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review! We will pass along the feedback to Allen!

January 22, 2021

Our service was impeccable as was our serviceman who took care of us. I woukd recommend to my friends and family. Did what they promised in timely fashion More

by RHCONST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 25, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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