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Mall of Georgia Ford

Buford, GA

4.1
3,806 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,806 reviews

January 03, 2020

oil change Oscar, my advisor, was very helpful. I always go to him and I will continue to go to him. he makes sure everything is done properly and doesn't push m More

by ASANTAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar L, Sean Teiken
Jan 06, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 03, 2020

Derek was a great salesman. He was honest and went over and beyond to ensure I received everything I asked for. I am very pleased with my purchase. More

by Aziah
Recommend Dealer
Yes
Employees Worked With
Derick Thornton, Karrie Haynes
Jan 06, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 03, 2020

I was along with my boyfriend to see him being mistreated by this Ford location. It was awful to say the very least. I was there when Leo Bond told my boyfriend Nate James, along with his parents, that a sma More

by kyliemcv123
Recommend Dealer
No
Employees Worked With
Sterling Oliver, Leo Bond
Jan 06, 2020 -

Mall of Georgia Ford responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this repair issue further with you. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

January 03, 2020

Chaz was awesome! I told him the exact car I was interested in and he had it ready to go when I got there. He was patient and answered all my questions. The car buying process can be so long, but he More

by C Parker
Recommend Dealer
Yes
Employees Worked With
Chaz Grant
Jan 06, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 03, 2020

Rear hatch inop Rear hatch still not repaired two attempts service adviser great service needs more training in interior repairs thank you in advance Ron Artelli Ron More

by Ron Artelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jan 06, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

January 02, 2020

Great experience and great people From the time I walked in the door, to the time I drove off the lot, it was a great experience. I had to make a trip back, and they got me in and out More

by CNGORDON1
Recommend Dealer
Yes
Employees Worked With
Leo Bond
Jan 06, 2020 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 02, 2020

We were pleasantly surprised Very satisfied customer! I would recommend this place to anyone who wants to be treated the right way.jordan lee is the man to deal with. More

by CABBOOSEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Jessica Slaughter
Jan 06, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 02, 2020

Worst service Worst customer service ever. They couldn’t tell me what was wrong with my car just that it would cost 600 dollars to fix it. But when asked what was w More

by richyjohnson0814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Teiken
Jan 07, 2020 -

Mall of Georgia Ford responded

Richy, we always want to keep our customers informed with what's going on with their vehicle. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com so we can pull up your last visit with us and see if we can get to the bottom of what is wrong with your vehicle.

January 02, 2020

We had a great experience with Ricky our salesman. He let us look and listened to what we wanted. I would recommend talking to Ricky. More

by mactaysmom
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Ricky Horton
Jan 06, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 29, 2019

This dealer is close to my location and I trust Ford vehicle’s quality. For this purchase, Victor Efetia convinced me to purchase a new one instead of a used one after we encountered in the dealer yard More

by Gloria
Recommend Dealer
Yes
Employees Worked With
Victor, Etefia, Ricky Horton, Jessica Slaughter
Dec 30, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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