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Mall of Georgia Ford

Buford, GA

4.2
4,146 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,146 reviews

October 02, 2020

My car needed a recall repair. Brought my car in and the next day it was ready. Didn’t expect it to be ready in less than 24 hrs! Exceptional service. More

by Michael 0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
Oct 05, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 02, 2020

Service and Sales with quality and integrity are why I have all of my service and now my purchase with Mall of Georgia Ford! I even service my GMC & VW there More

by scharle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Jones
Oct 05, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 30, 2020

Mall of Georgia Ford did an excellent job servicing my 2016 Taurus. Everyone was very pleasant and professional. I highly recommend the Service Department of this dealership! More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 01, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 29, 2020

The team at Mall of Georgia are very professional clean and to the point! I have been to a few Atlanta Ford dealers and this team is truly #1 !! Other dealerships should model them!! Thank you !! More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Sep 30, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 27, 2020

This is my only shop I go to for service.. everything and everyone is great..my service advisor Allan was awesome and dedicated to help More

by REIDY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan,
Sep 30, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 26, 2020

Everyone was wonderful. James Shellaugh took his time to sell us a vehicle that we are happy with. I am very happy about my purchase and would like to thank all of the people involve the experience was the More

by Nursandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Farmer, James Shellaugh
Sep 28, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 25, 2020

My salesman did not help me set up the vehicle nor the FordPass. I went back the next day and he didn’t have time More

by woolybuggerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Lee
September 25, 2020

Very good dealer ship. Will keep going back as long as they keep the good work. Since 2019 I’ve had no complaints with this dealer ship. Done great work More

by HOLMAN3356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn service dept. was great
Sep 28, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 25, 2020

The Mall of Georgia Ford dealership truly care about your service experience. I'm pleased that management called to resolve the issues. Regards, Tony Reeves More

by tonyreeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 25, 2020

I have enjoyed the level of service received by Marilyn for the last three years. Since your sales Mgr did not show up, after an appt was made, I cannot say the same thing about your sales DEPT. More

by Burt Bradley
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Sep 28, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to acknowledge our service department!

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