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Mall of Georgia Ford

Buford, GA

4.1
3,832 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,832 reviews

January 26, 2020

Bought a Ford F150 Great experience with the salesman and financing staff, very helpful. I hesitate to say something negative but it's the second vehicle I bought from More

by hockey1088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Rosianu, Aaron Coles
Jan 28, 2020 -

Mall of Georgia Ford responded

We are so sorry this happened. We would like the chance to fix things. Please contact Sterling Oliver at 678-288-5979 or Soliver@mogf.com at your earliest convenience.

Jan 31, 2026 -

hockey1088 responded

I sold the vehicle. Shouldn’t have to bring it back do it right the first time

January 25, 2020

The sales department was real helpful when I purchased my Shelby GT350 Billy was helping me he was upfront with everything and he got the transaction done quickly thanks Mall of Georgia Ford. More

by AUBREYPETERS21
Recommend Dealer
Yes
Employees Worked With
Bryce Piper, Ken Farmer
Jan 27, 2020 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 24, 2020

Great easy experience throughout. Fox News on in the showroom; could have done without that, but I get the location and general customer profile in Buford, GA More

by p.ciaramello
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Jan 24, 2020 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 23, 2020

My Service I always bring my car to Mall of Georgia Ford to get serviced because that is where I bought it. I have always had a good experience when I have had More

by kimbro2041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty
Jan 24, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 22, 2020

Had to use the body shop this time. They did excellent work and you can’t tell the damage ever happened. They sent me update photos and status reports and did a thorough walk thru when I picked it up. Fiv More

by Bill W
Recommend Dealer
Yes
Employees Worked With
Body shop - Travis and Ashley
Jan 22, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 22, 2020

Satisfied customer The pricing was very competitive and the sales staff was courteous and informed. We have purchased several vehicles and feel like we have developed a More

by Humphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Grant
Jan 22, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

January 22, 2020

Service sucked! Went in for a scheduled oil change and tire rotation, and even though it was scheduled it took almost 3 hours to complete. Also realized the next day the had not put my lock key back in my More

by MIGUEL_1004
Recommend Dealer
No
Employees Worked With
N/A
Jan 24, 2020 -

Mall of Georgia Ford responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We are very sorry for this and would love to see what we can do to earn back your trust. Please call Sterling Oliver at 678-288-5979 or Soliver@mogf.com.

January 22, 2020

Gene explained in detail how they go through every vehicle to make sure it’s worthy to sell. The morning after buying the vehicle engine light came on. Service department stated they don’t work on GMC More

by rmoore1284
Recommend Dealer
No
Employees Worked With
Gene Diehm
Jan 24, 2020 -

Mall of Georgia Ford responded

We would like to get more information on your visit with us so we can get to the bottom of this issue. Please call Sterling Oliver at 678-288-5979 or Soliver@mogf.com.

January 20, 2020

Bought a Mercedes from the Ford Dealer I really hate buying cars! Let's start with that! I saw a Mercedes I was interested in so asked for the "Internet Price" but it came back the same as More

by gaebaymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in Finance was very helpful, Felix Rosianu
Jan 20, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

January 20, 2020

Good experience - Not what I expected No pressure from Ramzi my salesman or the Sales Manager(Don't recall his name). Jessica Slaughter The Finance person was friendly, knowledgeable and More

by dyarmett
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi Hishmew, Jessica Slaughter
Jan 20, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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