Mall of Georgia Ford

Bought a Ford F150 Great experience with the salesman and financing staff, very helpful. I hesitate to say something negative but it's the second vehicle I bought from Great experience with the salesman and financing staff, very helpful. I hesitate to say something negative but it's the second vehicle I bought from them and asked them to vacuum the vehicle more thoroughly before I drove it home and both times when I got home I had to do it myself. So apparently it goes back to the service people, they look at it and say we're done by doing nothing. Have never been there for service so not sure if this is a common trait of their service group. More

The sales department was real helpful when I purchased my Shelby GT350 Billy was helping me he was upfront with everything and he got the transaction done quickly thanks Mall of Georgia Ford. Shelby GT350 Billy was helping me he was upfront with everything and he got the transaction done quickly thanks Mall of Georgia Ford. More

Great easy experience throughout. Fox News on in the showroom; could have done without that, but I get the location and general customer profile in Buford, GA showroom; could have done without that, but I get the location and general customer profile in Buford, GA More

My Service I always bring my car to Mall of Georgia Ford to get serviced because that is where I bought it. I have always had a good experience when I have had I always bring my car to Mall of Georgia Ford to get serviced because that is where I bought it. I have always had a good experience when I have had my car serviced. More

Had to use the body shop this time. They did excellent work and you can’t tell the damage ever happened. They sent me update photos and status reports and did a thorough walk thru when I picked it up. Fiv work and you can’t tell the damage ever happened. They sent me update photos and status reports and did a thorough walk thru when I picked it up. Five stars and two thumbs up!! Bill W More

Satisfied customer The pricing was very competitive and the sales staff was courteous and informed. We have purchased several vehicles and feel like we have developed a The pricing was very competitive and the sales staff was courteous and informed. We have purchased several vehicles and feel like we have developed a good business relationship. More

Service sucked! Went in for a scheduled oil change and tire rotation, and even though it was scheduled it took almost 3 hours to complete. Also realized the next day the had not put my lock key back in my tire rotation, and even though it was scheduled it took almost 3 hours to complete. Also realized the next day the had not put my lock key back in my truck so I had to go get it. And to make matters worst, after a week I realized the had only rotated the tires on ONE side. So I had to go back for them to rotate the other side. I am so glad I noticed thanks to the brake dust on my wheels. Horrible service. More

Gene explained in detail how they go through every vehicle to make sure it’s worthy to sell. The morning after buying the vehicle engine light came on. Service department stated they don’t work on GMC vehicle to make sure it’s worthy to sell. The morning after buying the vehicle engine light came on. Service department stated they don’t work on GMC. Called Gene twice, no return call. Repaired the vehicle at the reputable service center. They explained. To me that the oil hadn’t been changes . The oil pan was crushed. Made all necessary repairs approx 600.00, Lesson learned as far as I’m concerned. I would not recommend this dealership to anyone. More

Bought a Mercedes from the Ford Dealer I really hate buying cars! Let's start with that! I saw a Mercedes I was interested in so asked for the "Internet Price" but it came back the same as I really hate buying cars! Let's start with that! I saw a Mercedes I was interested in so asked for the "Internet Price" but it came back the same as the CarsGuru price so wondered if they may or may not take off any additional funds and how they would work if we had a trade so my husband and I ventured over to the dealership. In the meantime, we received a call from the dealership and were told to see Felix upon arrival. We asked for Felix and he already had the car pulled up close to the front of the dealership and greeted us with a smile and helped us through the process. He explained the vehicle as he knew it and the rest from the sales information. He realized we were about to walk and was able to help get the price down a bit more before we just decided to wait. Overall, very happy with the experience and the vehicle. More

Good experience - Not what I expected No pressure from Ramzi my salesman or the Sales Manager(Don't recall his name). Jessica Slaughter The Finance person was friendly, knowledgeable and No pressure from Ramzi my salesman or the Sales Manager(Don't recall his name). Jessica Slaughter The Finance person was friendly, knowledgeable and efficient. Overall, a comfortable experience. More