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Mall of Georgia Ford
Buford, GA
4,114 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,114 reviews
September 08, 2020
We had a wonderful experience at Mall of Georgia Ford. Everyone was super friendly and helpful. And by far the quickest dealership experience I’ve ever had. We highly recommend!!! Everyone was super friendly and helpful. And by far the quickest dealership experience I’ve ever had. We highly recommend!!! More
by joshrl12
Employees Worked With
Derick Thornton
September 03, 2020
I did diagnostic test for my Ford Esacpe and I liked the environment and people are so so respectful nice and helped me especially the Front desk customer service and Mr.Michael Brislin environment and people are so so respectful nice and helped me especially the Front desk customer service and Mr.Michael Brislin More
by nazartahirali
Verified CustomerEmployees Worked With
Michael Brislin
September 03, 2020
We appreciated the time to make a decision without pressure from salesmen. All the staff were very knowledgeable, friendly, and professional. Would recommend (and have) to family and friends. pressure from salesmen. All the staff were very knowledgeable, friendly, and professional. Would recommend (and have) to family and friends. More
by jbledsoe@bellsouth.net
Employees Worked With
Christian, , Bryce Piper
September 02, 2020
it was one of my best shopping experienced. thanks to all the sales team. The attention and service of the Ford sales team, created in my confidence for the purchase. the purchase was a success. I reco all the sales team. The attention and service of the Ford sales team, created in my confidence for the purchase. the purchase was a success. I recommend Mall Georgia Ford. More
by Carmen Mauco
August 31, 2020
Awesome service!!Mi carro tenía la batería dañada y fue Awesome service!! Mi carro tenía la batería dañada y fue arreglada sin ningún problema. además había un dinero de la anterior y me lo acreditaron . Awesome service!! Mi carro tenía la batería dañada y fue arreglada sin ningún problema. además había un dinero de la anterior y me lo acreditaron . More
by ecarmo1
Employees Worked With
Alan
August 31, 2020
Marilyn in the Service department at Mall of Ga Treated my daughter and I like we were family, she kept us informed, and explained what was happening with our car at all times! I would recommend Mall of Ge my daughter and I like we were family, she kept us informed, and explained what was happening with our car at all times! I would recommend Mall of Georgia for service to anyone looking for good service, because Marilyn made me a fan!! More
by cornell_brown2007
Employees Worked With
Marilyn
August 30, 2020
Had new tires put on car. Research on what tires to purchase was thorough. Warranty explained. Service writer, Marilyn Muir, was thorough, courteous and has my my best interest in mind. Happy Camper purchase was thorough. Warranty explained. Service writer, Marilyn Muir, was thorough, courteous and has my my best interest in mind. Happy Camper More
by gamtnlady1950
Employees Worked With
Marilyn Muir
August 29, 2020
There should be Lemon Laws for dealerships. MOGF would certainly qualify. Bought a new Ranger there for an OK but not great price. I conceded that as I don't buy new vehicles often so I'm not good at the certainly qualify. Bought a new Ranger there for an OK but not great price. I conceded that as I don't buy new vehicles often so I'm not good at the "game". However,I am pleased with the Ranger so far. Issues: Paperwork left behind in the truck indicated it had been loaned out as a demo. Didn't realize this until after the "deal". Already had 300 miles on it. Took a week to get a tonneau cover installed due to MOGF not being able to purchase it as Bank of America had not paid them for the loan. (????) Not really a MOGF issue but Ford. The engine cover is not installed on the Ranger XL and XLT. Only on Lariat. Congratulations to Ford for being cheap. It's not a deal breaker but disappointing. Of course, Ford offers the cover and hardware as a kit for ~$75.00. Contacted Bryce Piper and was assured the above issues would be taken care of in the form of monetary compensation. I'm still waiting... More
by Badger
Employees Worked With
Bryce Piper
August 28, 2020
Great friendly service, the Service Team is absolutely wonderful. The friendliness of this team stands out indeed Marilyn was my Service Rep, she was absolutely wonderful. wonderful. The friendliness of this team stands out indeed Marilyn was my Service Rep, she was absolutely wonderful. More
by Pgsdelta
Employees Worked With
Marilyn Muir
