Back

Mall of Georgia Ford

Buford, GA

4.1
3,764 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
Contact Dealership

4525 Nelson Brogdon Blvd

Buford, GA

30518

Directions

By Type

Showing 3,764 reviews

November 21, 2019

Expeditious and fair prices After some delays were experienced at a previous Service visit, Mall of Ga Ford was very proactive to address this, and was very expeditious on this s More

by cassidyj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (service advisories)
Nov 22, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 19, 2019

Great service department Staff was friendly and helpful. When they saw it was going to take longer than anticipated, they got me a rental car and kept me updated on the progre More

by TERRI5266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Thornton, Sean Teiken
Nov 21, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

November 19, 2019

Very rude, Adrian took over and helped me. Gene is very rude. He cussed at us. Only god knows what we went thru with him. I wish I can upload the video when i spoke to him. I did show the video to the man More

by Starjump829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Diehm
Nov 22, 2019 -

Mall of Georgia Ford responded

We are so sorry your first encounter with one of our employees didn't go well. We take customer service very seriously and would like to discuss this issue further. Please contact James King at customerrelations@mallofgeorgiaford.com at your earliest convenience.

November 18, 2019

Good people and a great deal. I went through the internet sales and got a great price on a new Ford Edge. All of the staff was patient and pleasant with which to work. More

by jdhundley
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McBride, Ken Brewer, Derick Thornton
Nov 18, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

November 18, 2019

New Truck buy Went to look at used truck to buy, but with the deals they had going we ended up with a new truck. The sakes man was very good and professional, answe More

by SIMMONS5774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Grant, Aaron Coles
Nov 18, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 17, 2019

Great customer service The sales team was very professional. Also very knowledgeable on all aspects of the vehicle and features included. Lots of experience with both of the More

by leannelarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McBride, Derick Thornton
Nov 18, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 17, 2019

Great Buying experience Adrian Turnbill was the most helpful, informative car salesman I have ever dealt with. He was extremely responsive to all of our questions making sur More

by orem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brewer
Nov 18, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

November 16, 2019

I would buy from Derick Thornton at Mall of Georgia Ford anytime. He is a class act, no pressure, honest guy. He listened, found exactly what I wanted and worked to get me the price I needed. More

by Todd
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Derick Thornton
Nov 18, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 16, 2019

More than quoted Charged $210 more than quoted. Did not receive the $100 service coupon credit. Had my car for over a week, but did receive a free rental More

by JPSCHNEID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2019 -

Mall of Georgia Ford responded

We would like more information about your time with us so we can figure out what went wrong. Please contact Sterling Oliver at 678-288-5979 or Soliver@mogf.com at your earliest convenience.

November 16, 2019

Great service experience The dealership took my Mustang in for service early when I showed up 30 minutes before my scheduled appointment. They were booked up and they still go More

by fritzbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Nov 18, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

...
310
...