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Mall of Georgia Ford
Buford, GA
4,123 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,123 reviews
September 22, 2020
I will NEVER buy a car from the Buford Ford Dealership, nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at al nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at all. They were very, "you get what you get "about it. All they are trying to do is get your money and man did i get scammed. These people have no integrity or morals and it shows. Trust me, lesson learned. More
by thirteen.deh
Employees Worked With
September 22, 2020
From the beginning they were very kind and attentive to our requests, in fact they even helped us with someone who explained us in Spanish since our English is not very good and we understood the treatment our requests, in fact they even helped us with someone who explained us in Spanish since our English is not very good and we understood the treatment in detail, which helped us to obtain the vehicle we wanted More
by Julio
Verified CustomerEmployees Worked With
Jordan Lee
September 22, 2020
They did not look at what i needed. Then told me i needed front end allinment that was wearing inside of tires. Just got tired day before i took it in. They never look at anything. I paid $170 for car wash. front end allinment that was wearing inside of tires. Just got tired day before i took it in. They never look at anything. I paid $170 for car wash. More
by DEBRAROUDEBUSH
Employees Worked With
Service department
September 22, 2020
We have been doing business with them for over 20 years ! Very good people ! The service department is great ! They have a over great bunch ! Very good people ! The service department is great ! They have a over great bunch More
by rogers4754
Employees Worked With
Service department , tony , marlyn murri
September 21, 2020
I have always a great experience at Ford Mall of Georgia. Great helpful staff that do all they can to help you. Quick service and great facility. Great helpful staff that do all they can to help you. Quick service and great facility. More
by Derek.bragante
Employees Worked With
September 19, 2020
Twice I have been here for my new car and the rattling issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car and lied to me they have fixed the issue. Now I’m stuck with rattling noice making New car(2020 mustang) which cant even be fixed by Ford. More
by MusGTang
Employees Worked With
Michael Patrick
September 19, 2020
I love this place because the people are always nice every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. More
by britta195
Employees Worked With
September 17, 2020
Short time I was there. The staff was very attentive and friendly! I also liked the work done on my vehicle and the price was right friendly! I also liked the work done on my vehicle and the price was right More
by juan
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
September 16, 2020
All around excellent service. I have no complaints. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. More
by Bradfordmin
Employees Worked With
Don’t remember
September 16, 2020
Service is always consistent and staff is knowledgeable and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. More
by xilefordep
Employees Worked With
Marilyn Muir
