Mall of Georgia Ford

Although they were very nice and friendly. They didn’t fix my problem with my car or even make it right. Or give me a reason to come back, in all honestly. The only reason I would go back is because I kno fix my problem with my car or even make it right. Or give me a reason to come back, in all honestly. The only reason I would go back is because I know it’s a part from the dealer and it should be a good as new part. Other than that they charged me for apart they thought would fix my problem and when it didn’t they made me pay for it . Then proceed to tell me the next part I needed would be another 2200$ ... that’s is without the first part they ordered and put on. For a car with under 40,000 miles. And only 4 years old. More

Great management team and sales team, zack was excellent in assisting us in choosing our vehicle and walking us through the sales process. Great team. in assisting us in choosing our vehicle and walking us through the sales process. Great team. More

Steve Welday is very professional and a good Representation of your company. I’m glad I bought my vehicle from Mall Of Georgia Ford. Thanks Representation of your company. I’m glad I bought my vehicle from Mall Of Georgia Ford. Thanks More

My new service advisor Bob Broussau has been so attentive and responsive to all of my needs. He’s a wonderful rep and as we say in the south, “a real peach”! I DO have a problem with the FORD Co in genera and responsive to all of my needs. He’s a wonderful rep and as we say in the south, “a real peach”! I DO have a problem with the FORD Co in general for not honoring a repair that I’ve documented many other online people having.! I have purchased at least 12 Ford cars/ trucks and this last car has made me sad. I’d like Ford to see my years of loyalty and fix the missing part without asking my teen child to stop in the middle of a busy highway (endangering her life and others) to pick up the piece that fell off! I can document others online having the same problem. More

Love working with Katrina. She’s so helpful and responds quickly to all communication. I will continue to send our fleet to Mall of GA Ford for all our service needs. quickly to all communication. I will continue to send our fleet to Mall of GA Ford for all our service needs. More

Staff at Mall of Georgia Ford all greeted me to ensure I was being taken care of Very efficient and timely service experience. Had no issues was being taken care of Very efficient and timely service experience. Had no issues More

Hassle free and easy to work with is how best to describe the purchase of our brand new 2020 Explorer Limited. Transaction happened at the early stages of the confinement and the team did respect social dist the purchase of our brand new 2020 Explorer Limited. Transaction happened at the early stages of the confinement and the team did respect social distancing measures while providing hand sanitizer. A job well done in a safe environment More

Marilyn was great ! Very straightforward and professional! I am bringing my sons truck to her next.its so important to be able to trust your service advisor and feel we have found that with Mari professional! I am bringing my sons truck to her next.its so important to be able to trust your service advisor and feel we have found that with Marilyn 👍 More

Good customer service. Always kept me informed of the progress of my vehicle. Good work and done in a timely fashion. Thank you ford team. progress of my vehicle. Good work and done in a timely fashion. Thank you ford team. More

He helped me buy a car instead of selling me something I don’t need. No pressure and easy to work with the finance team. don’t need. No pressure and easy to work with the finance team. More