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Mall of Georgia Ford

Buford, GA

4.2
3,991 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,991 reviews

June 03, 2020

Very poor personal skills at this location. Long wait times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to More

by Paul
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Mall of Georgia Ford responded

Hello, Paul. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Lindsey Frazier at LFrazier@mogf.com.

June 03, 2020

Very friendly and easy to work with. I will buy a car from here again. I highly recommend this dealership for your next car purchase. More

by RYANBOURGUIGNON
Recommend Dealer
Yes
Employees Worked With
Bryce Piper, Jordan Lee
Jun 04, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 02, 2020

Tony Owens in Service Dept is great to work with when I bring my Mustang in for service or repairs. He is on it and my car is ready when he says it will be. Very professional. I will be a repeat customer More

by Jenalinn66
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Jun 03, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 02, 2020

Great service. Easy all around buying experience. Adrian was a pleasure to work with and made it easy for me to get my vehicle ready. More

by hasbunjr
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 30, 2020

They have always been extremely good an helpful to meet finding the right car or truck for me and would recommend them to everyone I know. More

by cmd8210
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
Jun 02, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 30, 2020

Service was great 👍 the entire staff doing the process made the buying process a great experience. My sales man made everything come together doing the best sale process ever. More

by DEMETRIS_BENN
Recommend Dealer
Yes
Employees Worked With
Sean Mooney
Jun 02, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 30, 2020

Long wait for service. Plan on leaving vehicle for at least a day. Not willing to stand behind defective compressor on Ford Escape only 5K out of warranty period. More

by Dave S
Recommend Dealer
No
Employees Worked With
Dont remember service advisor name.
Jun 02, 2020 -

Mall of Georgia Ford responded

Hello, Dave. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact Sterling Oliver at Soliver@mogf.com.

May 29, 2020

I highly recommend Mall of Georgia Ford! I have been going to the service center for many years and every time I’ve gone either for oil changes to having work done they have always taking care of me! Th More

by Blwn5ltr
Recommend Dealer
Yes
Employees Worked With
Sterling, Donnie, Jeff and Marilyn n the service department.
Jun 02, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 28, 2020

Purchased a new Ranger and love it! Service has been excellent and staff very helpful. Steven our service advisor has taken care of all maintenance needs. Will return to purchase our next vehicle More

by Garth
Recommend Dealer
Yes
Employees Worked With
Steven
May 29, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 27, 2020

Great Service Experience! Bright open service waiting area and very gracious & knowledgable staff!! My service advisor was extremely personal, professional and gracious & efficient. I will use Mall of Ge More

by Ajdents
Recommend Dealer
Yes
Employees Worked With
Katrina Butler
May 29, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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