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Mall of Georgia Ford
Buford, GA
4,152 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,152 reviews
October 23, 2020
I have had many different used cars. This is my 1st I have had many different used cars. This is my 1st Ford. Ford makes a unique type of driving and operating system. It is advantageous to look to th I have had many different used cars. This is my 1st Ford. Ford makes a unique type of driving and operating system. It is advantageous to look to their experienced service maintenance to gain the most bang for your buck if you intend to keep your Ford in top running condition. More
by 👵
Employees Worked With
Service Department
October 22, 2020
From the service manager to the tire technician the attitude and service is always 5 STAR! Even is these unusual times they still remember what we are there for attitude and service is always 5 STAR! Even is these unusual times they still remember what we are there for More
by scharle
Employees Worked With
Steven Weldsey
October 22, 2020
Came in for recall work and to have my sunroof looked at. Paid $140 for You to look at it to tell me the whole sunroof track needed to be replaced. Told me it was going to cost $3700 to fix it and the parts Paid $140 for You to look at it to tell me the whole sunroof track needed to be replaced. Told me it was going to cost $3700 to fix it and the parts were $2500.00. There are tons of people online with the same problem so I looked myself. Had they actually looked at the sunroom they would have seen that the rails the the glass sits on were broken. Standard thing for Ford it appears. Found parts online for $150.00 and fixed in less the 30 min. My lease is up in a couple months and because of this and feeling like you tried to pull a fast one, I will not be back to buy another truck from you or Ford nor will I bring my company vehicles to you anymore for service. It’s a shame because I really like the Ford F-150 and was looking forward to getting a 2021. Thanks for your help. More
by dmpotalivo
Verified CustomerEmployees Worked With
Don’t remember the name.
October 21, 2020
Bob did a terrific job coordinating the service for the recall. He kept me up to date and elevated the damage on my tailgate to Ford for coverage. He kept me informed on the status and then helped establ recall. He kept me up to date and elevated the damage on my tailgate to Ford for coverage. He kept me informed on the status and then helped establish the service call for the replacement. The collision department did a great job - Travis More
by proline23
Employees Worked With
Bob in service
October 17, 2020
Andrew was an excellent help. He is not one of your salespeople he is new, but he still understood that buying a car was not an experience for me, but a bit of hassle. He moved quickly to get what I ne salespeople he is new, but he still understood that buying a car was not an experience for me, but a bit of hassle. He moved quickly to get what I needed. Every customer is different. He didn't assume. He adapted to my needs. More
by DAVID.SHEARN
Employees Worked With
Andrew,
October 17, 2020
Good service center. Service advisor was very attentive and quickly got my vehicle inspected. Service was completed in one day. The cost seemed a bit expensive and I’m surprised at how many problems I have and quickly got my vehicle inspected. Service was completed in one day. The cost seemed a bit expensive and I’m surprised at how many problems I have had with this vehicle after 8 years and 114000 miles. More
by Fordfan600
Employees Worked With
Sam
October 16, 2020
What can I say the Mall of Georgia Ford personnel are just awesome. Would and will always but from them. Just great people to work with just awesome. Would and will always but from them. Just great people to work with More
by RichBlithe
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
October 16, 2020
Salesman Derick bait and switch * Sales Mgr Piper couldn’t or didn’t keep his word * Gen Mg Wessels no response to phone or letters.r couldn’t or didn’t keep his word * Gen Mg Wessels no response to phone or letters.r More
by SAILORDDON
October 15, 2020
I got the perfect vehicle with all of my options at a great price. This is my third time purchasing from Mall of Georgia Ford. This girl is absolutely satisfied!! great price. This is my third time purchasing from Mall of Georgia Ford. This girl is absolutely satisfied!! More
by LINDANTROTTER
Employees Worked With
October 15, 2020
Sterling Oliver and Andrew Orstadius were great. Sterling kept me informed and up to date on the progress of the work being done on my vehicle , while Andrew took exceptional care repairing it . Given the un kept me informed and up to date on the progress of the work being done on my vehicle , while Andrew took exceptional care repairing it . Given the uniqueness of the vehicle that I own, I appreciate the care and professionalism given by both. Thank you, I am completely satisfied. More
by darrinfsu_98
Employees Worked With
Sterling Oliver, Andrew Orstadius
