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Mall of Georgia Ford
Buford, GA
4,051 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,051 reviews
July 23, 2020
Great experience going to Mall of Georgia Ford.Curtiuos Great experience going to Mall of Georgia Ford. Curtiuos and nice waiting room. Affordable service for a dealership. Will definitely go back again. Great experience going to Mall of Georgia Ford. Curtiuos and nice waiting room. Affordable service for a dealership. Will definitely go back again. Thank you. More
by john hitchcock
Verified CustomerEmployees Worked With
Gene Diehm
July 22, 2020
This was my first visit to this dealership. Good service, and friendly staff. Waiting area very neat, and social distancing was adhered to. Good experience. and friendly staff. Waiting area very neat, and social distancing was adhered to. Good experience. More
by betty-boop17
Employees Worked With
Breaannah
July 18, 2020
Everyone that I came in contact with was extremely courteous, helpful and friendly. The quotes on repairs were accurate and fair priced. Facility was clean and “social distancing” maintained. courteous, helpful and friendly. The quotes on repairs were accurate and fair priced. Facility was clean and “social distancing” maintained. More
by lspjrs
Employees Worked With
Bob Brousseau
July 16, 2020
I've been a customer since 1996. Service has always been good. When Marilyn became our service writer I got an entirely different perspective on service, she is excellent! good. When Marilyn became our service writer I got an entirely different perspective on service, she is excellent! More
by jkidd0
Employees Worked With
Marylin
July 14, 2020
Great customer service from Bob Brousseau. The dealership always provides good customer care and meets my needs every time I come in. The service and always prompt and courteous. always provides good customer care and meets my needs every time I come in. The service and always prompt and courteous. More
by gbroom
Employees Worked With
Bob Brousseau
July 14, 2020
They were amazing! We were able to come in and be quickly assisted. The team worked diligently to get us into the right car for the right price! assisted. The team worked diligently to get us into the right car for the right price! More
by joe.delpercio
July 10, 2020
Tony is someone we feel we can trust! If he should leave we wouldn’t bring our business to Mall of Georgia Ford. We’ve bought many vehicles from there, but too many changes have occurred we’re not comforta we wouldn’t bring our business to Mall of Georgia Ford. We’ve bought many vehicles from there, but too many changes have occurred we’re not comfortable with. More
by jm00re807@gmail.com
Employees Worked With
Tony Owens
July 10, 2020
Had an issue with the steering wheel, within 4 days it is replaced and all is good again, encountered no issues, no walking away from it, just complete customer focus and satisfaction by the Ford service tea replaced and all is good again, encountered no issues, no walking away from it, just complete customer focus and satisfaction by the Ford service team, great job, thank you. More
by Steve AMG
Employees Worked With
Robert M Brousseau
July 10, 2020
Tony Owens was and has always been great to deal with. He does a fantastic job at making sure my truck is always taken care of. I live about an hr away and he's the reason I drive past 2 other ford dealers t does a fantastic job at making sure my truck is always taken care of. I live about an hr away and he's the reason I drive past 2 other ford dealers to get to these guys. More
by stephenlester
Employees Worked With
Tony Owens
