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Mall of Georgia Ford
Buford, GA
4,004 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,004 reviews
June 13, 2020
He helped me buy a car instead of selling me something I don’t need. No pressure and easy to work with the finance team. don’t need. No pressure and easy to work with the finance team. More
by BILL.SOWDERS2
Verified Customer
June 13, 2020
We where using them for fleet and personal vehicles . Service has become slow , confusing, and they damaged my f450 king ranch and refused to fix. Service has become slow , confusing, and they damaged my f450 king ranch and refused to fix. More
by STEPHEN29
Employees Worked With
Service manager
June 09, 2020
Very pleasant experience, it does take a bit of time for an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. More
by Sandralogan27
Employees Worked With
Michael - I don’t have his card for his last name in front of me but he was great!
June 07, 2020
They did a great job really helping me find the one suited my needs and within my budget. I would definitely recommend going there if in the market for a car. suited my needs and within my budget. I would definitely recommend going there if in the market for a car. More
by dmorris289
Employees Worked With
James Shellaugh, Bryce Piper
June 06, 2020
The service manager and his team are excellent to work with. They have been very helpful taking care of issues with my truck. Great experience. with. They have been very helpful taking care of issues with my truck. Great experience. More
by LLOYDWYNN
Employees Worked With
Shawn Malcolm
June 05, 2020
Great Customer Service. Top Notch Dealer. Travis was professional and knowledgeable about restoring my Explorer. Updated me by phone throughout the entire process and sent an alert so I’d know when my v professional and knowledgeable about restoring my Explorer. Updated me by phone throughout the entire process and sent an alert so I’d know when my vehicle was ready for pick-up. More
by anthony7467
Employees Worked With
Travis at the Body Shop
June 04, 2020
My first visit to your service center was awesome thanks to Marilyn! She kept communication open the whole time my car was in service leading to a stress-free experience. She even made sure I was able to le to Marilyn! She kept communication open the whole time my car was in service leading to a stress-free experience. She even made sure I was able to leave with my car same day (I had a late appointment). You're the best! More
by JessHearn
Employees Worked With
Marilyn Muir
June 04, 2020
Service appointments are easily made at convenient times. The service advisors are very courteous and professional. The service technicians are very thorough and the work was completed in a timely and profes The service advisors are very courteous and professional. The service technicians are very thorough and the work was completed in a timely and professional manner. More
by fritzbrown1
Employees Worked With
Robbie and Michael in service
