Mall of Georgia Ford

Left a dealership in Loganville where they were not being truthful. I called this dealership and they told me to come and they would take care of me. And they did truthful. I called this dealership and they told me to come and they would take care of me. And they did More

Incomplete repair/cleanup and safety inspection items undocu Brought truck in for diagnosis and repair of right front wheel. Was found to be stuck brake caliper piston Repair parts and labor wete extremely overp Brought truck in for diagnosis and repair of right front wheel. Was found to be stuck brake caliper piston Repair parts and labor wete extremely overpriced. Replaced both front rotors and right side brake caliper only & was a rebuilt one...not new!!!! Brake fluid was drained from front lines only but was charged for complete brake fluid changeout. All lines were not drained and purged. Truck was not cleaned up afterwards. Dirty all over and grease allover right front wheel. Probably never comming back again. More

They don’t care what do you want or need They just want to sell whatever it is! If it is necessary to deceive their customers, they will do so, to simply meet a sales goal. They just want to sell whatever it is! If it is necessary to deceive their customers, they will do so, to simply meet a sales goal. More

Excellent service Service writer/representative was very professional and thorough. Forecasted a completed service date and followed through with updates until service Service writer/representative was very professional and thorough. Forecasted a completed service date and followed through with updates until service was done. Would recommend this dealership and service department to anyone. Promises made/promises kept. More

oil change Oscar, my advisor, was very helpful. I always go to him and I will continue to go to him. he makes sure everything is done properly and doesn't push m Oscar, my advisor, was very helpful. I always go to him and I will continue to go to him. he makes sure everything is done properly and doesn't push me to get things I don't need. More

Derek was a great salesman. He was honest and went over and beyond to ensure I received everything I asked for. I am very pleased with my purchase. and beyond to ensure I received everything I asked for. I am very pleased with my purchase. More

I was along with my boyfriend to see him being mistreated by this Ford location. It was awful to say the very least. I was there when Leo Bond told my boyfriend Nate James, along with his parents, that a sma by this Ford location. It was awful to say the very least. I was there when Leo Bond told my boyfriend Nate James, along with his parents, that a small scratch on his car would be repaired. Sterling was interruptive and a super bad reputation of Ford as a company. He did not care one bit what his employee told a customer and handled things horribly for someone in a management position. Between being hard to contact and a problem every time my boyfriend could actually reach him was nothing but a hassle. After they finally promised to fix his car, my boyfriend was super happy, but I guess they only bribed him to get the first review we put up taken down, because after he took it down, they messed his car up worse. I feel so bad for him ALWAYS wanting a Ford and he finally gets one because his family has had so many Fords and now not only him, but all his friends and family, including my friends and family will no longer be buying from Ford. Its sad to see Leo Bond and Sterling Oliver lose a company thousands and thousands of dollars due to such a small fix. Terrific experience. More

Chaz was awesome! I told him the exact car I was interested in and he had it ready to go when I got there. He was patient and answered all my questions. The car buying process can be so long, but he interested in and he had it ready to go when I got there. He was patient and answered all my questions. The car buying process can be so long, but he was super helpful every step of the way. More

Rear hatch inop Rear hatch still not repaired two attempts service adviser great service needs more training in interior repairs thank you in advance Ron Artelli Ron Rear hatch still not repaired two attempts service adviser great service needs more training in interior repairs thank you in advance Ron Artelli Ron Artelli More

Great experience and great people From the time I walked in the door, to the time I drove off the lot, it was a great experience. I had to make a trip back, and they got me in and out From the time I walked in the door, to the time I drove off the lot, it was a great experience. I had to make a trip back, and they got me in and out in a short period of time. The staff was pleasant, and I didn’t feel like they were pushing me at all. More