Mall of Georgia Ford

Great Service and went the extra mile to get me a better value and money for my trade in. I would highly recommend Jordan Lee for anyone looking to trade in and p and went the extra mile to get me a better value and money for my trade in. I would highly recommend Jordan Lee for anyone looking to trade in and purchase a new vehicle. More

They can not multitask I came in with 2k miles on my new truck. Several 8ssues already. They replaced the rear sensor and light assembly, and a couple minor things under war I came in with 2k miles on my new truck. Several 8ssues already. They replaced the rear sensor and light assembly, and a couple minor things under warranty. Then they couldn't figure out the technology issue, so they did a hard reset and claimed it was fixed. Part of my issue already stated that if you do this it takes up to 4 days to break again. They refused to accept the issues, and they are ongoing. Also, their rental car service decided not to pick me up, and then put me into a subcompact car. I am 300lb, do the math. More

2019 Edge ST The team made our purchase easy and worked with us to avoid any inconvenience. Mason was professional and efficient and left no questions unanswered. The team made our purchase easy and worked with us to avoid any inconvenience. Mason was professional and efficient and left no questions unanswered. This is the way all car purchases should be. More

New Explorer Had a real good experience with purchasing this car. Diego was very patience with me trying to decide what I wanted - test drove three cars. Had a real good experience with purchasing this car. Diego was very patience with me trying to decide what I wanted - test drove three cars. More

Going the extra mile with David Gonzalez Had fairly serious service problems and David Gonzalez solicited help from GM for being a loyal customer. He was able to get the repairs made at a dis Had fairly serious service problems and David Gonzalez solicited help from GM for being a loyal customer. He was able to get the repairs made at a discounted rate and managed the entire process perfectly. More

Purchase new truck Did great job of following thru on accessories, worked a fair price, good follow up. Just good friendly people to work with....was over approx 2-3 mon Did great job of following thru on accessories, worked a fair price, good follow up. Just good friendly people to work with....was over approx 2-3 month period. More

Very long oil change Went in for oil change and left about four hours later. Had a 7am appointment and they were done about 11 am. Slooooow service. Happy with wor Went in for oil change and left about four hours later. Had a 7am appointment and they were done about 11 am. Slooooow service. Happy with work done it just took way to long. More

Excellent Service My car would not crank and after calling the service department they recommended it to be towed by their Road Assistant service. Once towed in they co My car would not crank and after calling the service department they recommended it to be towed by their Road Assistant service. Once towed in they communicated and had my car ready the next day. The waiting area is clean and has snacks while you wait. They are very busy but are usually always friendly. Matt was the one who helped me and he did everything he could to make sure I left happy. More

Out of towner Only received 1 key when I bought truck and then temporarily moved to Georgia and called dealer where I bought truck and they contacted Mall of Georgi Only received 1 key when I bought truck and then temporarily moved to Georgia and called dealer where I bought truck and they contacted Mall of Georgia Ford that agreed to get key and program key for my truck giving me 2nd key fob that I needed. Great friendly folks that helped an out of towner out. More

I recently bought an Explorer. While buying a car is somewhat stressful, I had a good experience with this dealership. They did work to meet me on pricing. somewhat stressful, I had a good experience with this dealership. They did work to meet me on pricing. More