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Mall of Georgia Ford

Buford, GA

4.1
3,907 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,907 reviews

March 07, 2020

Service was fast and efficient!Breannah was great!She Service was fast and efficient! Breannah was great! She was my Service Advisor at another dealership. If she left there to another dealership, I wil More

by DENNISSWASEY
Recommend Dealer
Yes
Employees Worked With
Breannah Kilpatrick
Mar 09, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 07, 2020

Sales manager and finance manager both tricked and scammed me into a deal with different price. Be careful and make sure the final number is what you agreed with sales person/manager before signing!!! More

by Kmoh926
Recommend Dealer
No
Employees Worked With
One of the floor sales managers
Mar 09, 2020 -

Mall of Georgia Ford responded

We never want our customers to feel we are forcing them to sign anything they aren’t aware of. Please contact Lindsey Frazier at LFrazier@mogf.com so we can figure out where the confusion occurred. Thank you.

March 05, 2020

The service dept is amazing!!!Had my seatbelt replaced The service dept is amazing!!! Had my seatbelt replaced it was defective from the factory. They did a great job getting it fixed. Had it all done sam More

by Peach State Pumpers
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Mar 06, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 05, 2020

New car purchase They had the car I wanted, and the deal was fine after some routine haggling regarding my trade-in. Your sales staff was helpful and efficient. Very h More

by tfurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Shawn Malcolm
Mar 06, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 05, 2020

The service advisor was super helpful and reassuring while they worked to get my water leak fixed on my F150. I would recommend them for sure More

by Aircobra21
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 06, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

March 05, 2020

Service writer worked with me immediately. Got the car to service tech had oil change & rotation.. Car was finished in one hour. Paid the cashier & was on the road in about an hour and twenty minutes More

by Happy hybrid
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Mar 06, 2020 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

March 05, 2020

Mr. Owens has taken care of my car since I bought it and that is the reason it is still going strong. I appreciate him. More

by horsewhiskers727
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Mar 06, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 04, 2020

Good Place to Shop for a Ford Chaz was easy to work with along with Ken and Matt. I did not feel pressure and took my time getting the right truck at the right price. Good folks More

by steve edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Chaz Grant
Mar 06, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 04, 2020

Fast friendly service If you are looking for a Ford definitely check out Derrick at the mall of Ga Ford! The finance department got us in and out! More

by todd.foreman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Thornton, Karrie Haynes
Mar 04, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 04, 2020

Tony and the Technical team have always done a great job! Everything was completed in a timely manner! Thanks again team for another great job! More

by Hugh
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Mar 04, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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