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Mall of Georgia Ford
Buford, GA
4,064 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,064 reviews
August 07, 2020
My Customer service representative, Bre Matthews, was REALLY nice. But everything they said was wrong with my car was wrong. I took it to another dealer and the items that needed repairing were not what REALLY nice. But everything they said was wrong with my car was wrong. I took it to another dealer and the items that needed repairing were not what was said was wrong with my car (the clutch). More
by LPETE426
Verified CustomerEmployees Worked With
Bre,Matthews
August 05, 2020
Never handled paperwork properly! Place is a joke and handled transactions poorly turned in lease only to find out never turned in paperwork to ford handled transactions poorly turned in lease only to find out never turned in paperwork to ford More
by Terranova1413
Employees Worked With
August 05, 2020
Katrina provided excellent customer service from the minute I walked in the door. I had an appointment and my truck was serviced in a timely manner and at a great price. minute I walked in the door. I had an appointment and my truck was serviced in a timely manner and at a great price. More
by Chris
Employees Worked With
Katrina
August 04, 2020
Always a pleasure to have my car serviced at Mall of Georgia Ford. The staff always greets you upon arrival and if they can’t help finds someone who can Georgia Ford. The staff always greets you upon arrival and if they can’t help finds someone who can More
by SPO1104
Employees Worked With
Service Department
August 04, 2020
John Fikes .... a man of his WORD!!!! He made the buying process worth the drive. He and his team members ( Derrick and Dreigo) we’re good listeners and provided exceptional customer service!! K. Hazele process worth the drive. He and his team members ( Derrick and Dreigo) we’re good listeners and provided exceptional customer service!! K. Hazelett More
by Kate
Employees Worked With
John Fikes, Derrick, Dreigo
July 31, 2020
Great Service, polite and quick. Will continue to use this location for future service needs. Comfortable waiting area. Easy access and location. Thank you All. this location for future service needs. Comfortable waiting area. Easy access and location. Thank you All. More
by cjenkins2
Employees Worked With
Brassoue (sp)
July 28, 2020
Excellent service by this entire team of professionals. I really appreciate their attention to detail and they really showed they cared about my satisfaction. Btw my car is running better than it ever has an really appreciate their attention to detail and they really showed they cared about my satisfaction. Btw my car is running better than it ever has and I am more than satisfied with its performance! Please thank the team and especially my service manager and the technician who worked on my car! Thank you, Tom Wooke More
by Tom
Employees Worked With
Can’t really remember everyone’s names., Sean Mooney
July 28, 2020
The service provided by Bob, the gentleman who took care of my vehicles service, was outstanding! That says it all. I would not hesitate to come there again. of my vehicles service, was outstanding! That says it all. I would not hesitate to come there again. More
by Erouse22
Employees Worked With
Bob, service dept
July 27, 2020
Thank you for the good service you provided for my car (2016 Ford Focus HB) and kudos to Tony Owens for accommodating me well and being so professional in handling my concern with the said car. (2016 Ford Focus HB) and kudos to Tony Owens for accommodating me well and being so professional in handling my concern with the said car. More
by Mousy
Employees Worked With
Tony Owens
