Mall of Georgia Ford

The facility was clean and seating was socially distantanced. Service was ready for my appointment but an oil change was too long taking 2 hours. distantanced. Service was ready for my appointment but an oil change was too long taking 2 hours. More

I will never work with this dealership again. These people are con artists, and they do not return phone calls either! Stay as far away from this dealership as you can! There are too many other dealers people are con artists, and they do not return phone calls either! Stay as far away from this dealership as you can! There are too many other dealerships in the close vicinity that know what customer service is, which is why they have the same customers that return time after time. Unfortunately I chose to try out Buford Mall of Georgia Ford this one and only time and I am sadly paying the price!! More

Oil stains on my upholstery and scratch on the outside of driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time seemed to not care. More

Excellent customer service with a friendly experience. I love my F150. Not much else to say about this situation and this survey that’s making love my F150. Not much else to say about this situation and this survey that’s making More

Mall of Georgia Ford has professionals throughout their organization. Katrina was outstanding as she kept me apprised of the progress of service on my truck. Pleasant and professional!!! organization. Katrina was outstanding as she kept me apprised of the progress of service on my truck. Pleasant and professional!!! More

Met with Adrian upon arrival and told him what I wanted and he worked hard to get me the deal I wanted I the price I could afford.I would definitely him and the dealership again and he worked hard to get me the deal I wanted I the price I could afford.I would definitely him and the dealership again More

I love my car, however Im going through a hassle to get my windshield fixed. Joshua told me I had to make an appointment to have the service filled( on them) however when I call, they keep you on hold, o my windshield fixed. Joshua told me I had to make an appointment to have the service filled( on them) however when I call, they keep you on hold, or tell you they will give you a call right back but never do. I am also waiting on my referrals check and have yet to rector. More

Best deal and buying experience ever. The whole team made me feel welcome and part of the dealer family. This dealership will recommended by me with all my friends and family. Plus my wife now wants buy a ne me feel welcome and part of the dealer family. This dealership will recommended by me with all my friends and family. Plus my wife now wants buy a new vehicle also. More

Steven has helped me now twice in a row and has done a fantastic job communicating with me and updating on the issues with my truck. He was very kind and took good care of me. Hopefully I get him next tim fantastic job communicating with me and updating on the issues with my truck. He was very kind and took good care of me. Hopefully I get him next time! More

They always go above and beyond to give great service.I arrived early for my appointment and they still took care of me quick and efficiently.They explained everything they were going to do & exactly what arrived early for my appointment and they still took care of me quick and efficiently.They explained everything they were going to do & exactly what I was paying for.super nice & friendly and they always do a great job. More