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Mall of Georgia Ford
Buford, GA
3,247 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,247 reviews
March 19, 2016
Amazing customer service Nick Cruz is an amazing sales manager. He hooked us up with a fantastic car. We came in and it was fast and easy to get through the process. I recomme Nick Cruz is an amazing sales manager. He hooked us up with a fantastic car. We came in and it was fast and easy to get through the process. I recommend this place because of him to everyone. More
by Amandap
Employees Worked With
Nick Cruz
March 07, 2016
Greatest place to purchase a vehicle We went to the dealership a little apprehensive because of a horrible experience at Akins Ford but Sales manager NICK CRUZ immediately put us at ease We went to the dealership a little apprehensive because of a horrible experience at Akins Ford but Sales manager NICK CRUZ immediately put us at ease with his friendly and NO PRESSURE APPROACH. Everything was transparent, smooth and easy, We were so impressed, my husband came back and traded in his old truck for a new one 2 weeks later. Nick Cruz handled everything for us again. Me and my family will always buy from Mall of Georgia Ford. For an upfront, no nonsense and respectful buying experience ASK FOR NICK CRUZ IN NEW CARS More
by Biancajsm
Employees Worked With
Nick Cruz
January 18, 2016
Horrible don't even consider going here. These people are only out to get your money. They don't show you anything numbers wise and will do everything they can to scam every dollar out of you These people are only out to get your money. They don't show you anything numbers wise and will do everything they can to scam every dollar out of you. Their used cars are crap. They sell high mileage vehicles that are filled with problems but priced as though they are perfect. I wouldn't recommend my worst enemy set foot on this lot after the way we have been treated. They don't even do everything they promise they are going to do repair wise because they won't repair a used vehicle when they get it in. Their used vehicles WILL cost you thousands of dollars to repair after you buy it because they are so filled with problems. Never will we buy a vehicle from these scam artists again. More
by carlady783654
Employees Worked With
Steve Frick
December 19, 2015
Best dealership I've dealt with Nicest people I've ever met, not to mention I got a great deal on an amazing car. I'll definitely go back there when I get ready to get another car! A Nicest people I've ever met, not to mention I got a great deal on an amazing car. I'll definitely go back there when I get ready to get another car! Ask for Shane Harrison! More
by Leaf
Employees Worked With
Shane Harrison & Steve Fricks
December 10, 2015
After the Sale We went there to purchase 2 vehicles 1 new and 1 used. It was a long process! Thank you to Shane, Eric and Jamal they made the experience as easy as We went there to purchase 2 vehicles 1 new and 1 used. It was a long process! Thank you to Shane, Eric and Jamal they made the experience as easy as possible. The used car we purchased had to go back to service the following week. I couldn't have asked for a better response time. Shane was extremely helpful and made sure my car was handled right away. He has also followed up to make sure we didn't have any additional concerns or issues. I would definitely recommend asking for Shane if you are in the market for a used vehicle! More
by DanaHood4
Employees Worked With
Shane Harrison
December 10, 2015
Excellent Thank you Keith Banner and everyone involved with the purchase of our 2015 customized F-150 and our 2016 Escape Titanium. You made it a great experien Thank you Keith Banner and everyone involved with the purchase of our 2015 customized F-150 and our 2016 Escape Titanium. You made it a great experience and stress-free. The service you provided you can't get everywhere! More
by Joyce
Employees Worked With
Keith Banner (Sales) James Duran (Finance)
November 20, 2015
Easy experience I purchased a used 2013 Ford Escape a couple of weeks ago. The experience was very good, the process very easy. I hadn't purchased a new car in abou I purchased a used 2013 Ford Escape a couple of weeks ago. The experience was very good, the process very easy. I hadn't purchased a new car in about 10 years, so a few things had changed, but both Cedric (sales) and Ken (finance) were very good about answering all my questions. More
by Jessie
Employees Worked With
Cedric Johnson, Ken Brewer
November 20, 2015
Excellent Customer service was amazing. Cedric was such a great help. Everything went smoothly. Thank you!!! I will come back to purchase my next car in the fut Customer service was amazing. Cedric was such a great help. Everything went smoothly. Thank you!!! I will come back to purchase my next car in the future. More
by Magaly22
Employees Worked With
Cedric Johnson
October 23, 2015
True Professional I am not the kind of person to do this but Shane did such a good job I feel this is the least can do, My experience with buying cars in the past has I am not the kind of person to do this but Shane did such a good job I feel this is the least can do, My experience with buying cars in the past has been nothing short of horrible. I went to other dealerships and was treated just like every other dealership but when I came to Mall of GA Ford it really felt different Shane was polite and very intelligent, He listened to us and was able to answer our questions, I am not very good at writing but I HIGHLY recommend Shane and the mall of GA Ford, everyone was very nice and worked very hard for me. Thank you Shane Adam. More
by Adam
Employees Worked With
Shane Harrison
September 25, 2015
TOP OF THE LINE I PURCHASED MY 2012 FORD ESCAPE FROM THE MALL OF GA FORD. FROM START TO END THE DEALERSHIP IS LIKE NO OTHER, SHANE WAS VERY PROFESSIONAL AND PATIENT W I PURCHASED MY 2012 FORD ESCAPE FROM THE MALL OF GA FORD. FROM START TO END THE DEALERSHIP IS LIKE NO OTHER, SHANE WAS VERY PROFESSIONAL AND PATIENT WITH US AND TOOK THE TIME TO LISTEN, I TRULY CANNOT SAY ENOUGH ABOUT THIS DEALERSHIP AND HOW WONDERFUL EVERYONE WAS TO ME AND MY FAMILY EVEN AFTER THE SALE. More
by Charles
Employees Worked With
Shane Harrison
