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Mall of Georgia Ford
Buford, GA
3,139 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,139 reviews
August 08, 2012
Felix was very pleasant and knowledgeable. He responded to my email inquiry quickly. When I came to the showroom he did not pressure me into anything. While we were waiting he carried on a very pleasant co to my email inquiry quickly. When I came to the showroom he did not pressure me into anything. While we were waiting he carried on a very pleasant conversation. More
by scottmaria
Employees Worked With
Felix Rosianu, Felix Rosianu
August 02, 2012
I had visited the dealer earlier in the month and came close to a number but was still about $700 off of what I was willing to pay. This was after I walked out and they ran out into the parking lot after close to a number but was still about $700 off of what I was willing to pay. This was after I walked out and they ran out into the parking lot after me with their "final number" Fast forward to July 31st I called the dealer and told them I received a $750 coupon in the mail and that I will stop by later in the week to buy the truck. The salesman begged me to come in that day since it was the end of the month and I wouldn't get the pricing they offered after that day. I was actually driving north over an hour away and he told me they would honor the coupon and he would personally give me $100 out of his own pocket. I agreed to take a trip to the dealer, they had the truck right out front, ready to go. I get inside and he goes "we cant accept the coupon because it was already figured into the price" So I drove over an hour out of my way only to find out they couldn't do the deal. I had even asked them if they could add 2 accessories that would equal the $750. Nope. I will NEVER even look at a car their again and I will make sure my friends and family will NEVER step foot on their lot. I have bought over 20 fords in my short lifetime and will shop elsewhere from here on out. More
by ramairgt1
Employees Worked With
Kevin , Tom Richards
July 27, 2012
I live in Cleveland,Tn and have been hunting for a Mini Cooper for my wife.She located one on the internet at Mall of Ga Ford,so we made the three hour trip there and purchased the car.Everyone there gave Cooper for my wife.She located one on the internet at Mall of Ga Ford,so we made the three hour trip there and purchased the car.Everyone there gave us the help we needed and we are wel pleased with our purchase,,DALE ROSE More
by dale.rose
Employees Worked With
steve fricks
July 22, 2012
My wife and I recently purchased a new Ford Explorer at The Mall Of Georgia Ford. The overall experience was excellent. Ask for Mike Dodson, he is knowledgeable about his vehicles and takes the time to ma The Mall Of Georgia Ford. The overall experience was excellent. Ask for Mike Dodson, he is knowledgeable about his vehicles and takes the time to make you feel comfortable in purchasing a vehicle. Visit the Mall Of Georgia Ford, you will be glad you did. More
by dickblimline
Employees Worked With
Mike Dodson
July 20, 2012
Prior to purchase I emailed several questions regarding the vehicle which were answered timely. Once at the dealership, all staff encountered were very friendly and helpful. Transaction was completed very the vehicle which were answered timely. Once at the dealership, all staff encountered were very friendly and helpful. Transaction was completed very quickly. More
by wupshaw
Employees Worked With
Chris Thomas
July 16, 2012
Great, knowledgeable staff; they're hustling, but they don't cut you short. Jaime Melendez was very easy to work with, and cut through the red tape with ease. It was very easy to move through each departm don't cut you short. Jaime Melendez was very easy to work with, and cut through the red tape with ease. It was very easy to move through each department to finalize my sale. I only came in to look, but after a few minutes with Jaime, an hour later I was out the door in my Ranger.If you're in the market for a Ford, these guys may very well have what you're looking for. More
by par64mfl
Employees Worked With
Jaime Melendez
June 25, 2012
I had en excellent experience with the Mall of GA Ford team. My sales associate,Hector, was professional, knowledgeable and informative about the Ford line of vehicles. He worked within the guidelines of team. My sales associate,Hector, was professional, knowledgeable and informative about the Ford line of vehicles. He worked within the guidelines of my budget and wish list to select the best car for me. I found the finance manager, Brent and the customer service representative, Allison to be very courteous and thorough in their respective areas. I will recommend MOG Ford to my friends and family and would most definitely return for any future purchases myself. More
by Tammy 13
Employees Worked With
Hector Montalvo, Brent Kleen and Allison Clack
June 18, 2012
My husband and I went to just look at Ford Escapes. Shawn sold us on them!My experience buying a new car there was the best in my life of car purchasing, really! We were comfortable, not pressured and treate sold us on them!My experience buying a new car there was the best in my life of car purchasing, really! We were comfortable, not pressured and treated wonderfully! I will be back and I will pass the word about this awesome dealership!!! More
by d.grogan
Employees Worked With
Shawn Hetrick
June 18, 2012
The price was better that other Ford dealers in the area.Good and friendly environment.Selling and putting all paperwork together was quick.Everything was done satisfactorily. area.Good and friendly environment.Selling and putting all paperwork together was quick.Everything was done satisfactorily. More
by luisorlando
Employees Worked With
Adrian, Adrian Turnbull
June 15, 2012
This is the 3rd vehicle we've purchased from Len Allen at Mall of Georgia Ford. This was the first we bought without pricing around, as we've found Len to be honest and fair. Mall of Georgia Ford. This was the first we bought without pricing around, as we've found Len to be honest and fair. More
by BlakeWilliamsUSA
Employees Worked With
Len Allen
