Mall of Georgia Ford

Great buying experience , finance done a real good job ( Justin Carter ) as well as service introduction. If you're in the market for a brand new or pre-own car you need to , finance done a real good job ( Justin Carter ) as well as service introduction. If you're in the market for a brand new or pre-own car you need to ask for Felix Rosianu More

Customer no service, service rep was a smartass! Service department unwilling to help with parts needed. they wanted to run diagnostics and check the entire electrical system before selling me a part Service department unwilling to help with parts needed. they wanted to run diagnostics and check the entire electrical system before selling me a part. I ended up leaving and ordering the part off the internet at half the price. Part came in two days and everything works perfect. More

Bought a 2015 Ford Escape Titanium Update- issue with a sales rep was handled appropriately by the GM. I am satisfied with the car I purchased and the outcome of said issue. Update- issue with a sales rep was handled appropriately by the GM. I am satisfied with the car I purchased and the outcome of said issue. More

Great experience Shane Harrison was excellent with vehicle info and customer service. Excellent experience. The second certified pre-owned vehicle we have bought in Shane Harrison was excellent with vehicle info and customer service. Excellent experience. The second certified pre-owned vehicle we have bought in the last year. More

Pleasant experience Mr. Harrison was very personable and accommodating. He worked swiftly and patiently to help us choose the right vehicle. The long trip from Fayettev Mr. Harrison was very personable and accommodating. He worked swiftly and patiently to help us choose the right vehicle. The long trip from Fayetteville, GA was worth it. More

Chuck Piper and Adam Hardt were excellent. My husband and I had a wonderful experience at Mall of Georgia Ford. The sales staff,finance and management were excellent and very knowledgeable. T My husband and I had a wonderful experience at Mall of Georgia Ford. The sales staff,finance and management were excellent and very knowledgeable. The were willing to make the best deal for us and we are so excited about of Certified Pre-Owned vehicle. Thanks again. More

Everything is great BUT NOW I NEED HELP!! L I bought my 2013FORD FOCUS (pre-owned) last JANUARY 31 from MALL OF GA FORD.Everything has been FANTASTIC BUT NOW, it has been three weeks since I was I bought my 2013FORD FOCUS (pre-owned) last JANUARY 31 from MALL OF GA FORD.Everything has been FANTASTIC BUT NOW, it has been three weeks since I was there for a scheduled maintenance and YESTERDAY AS I DROVE INTO ATLANTA FOR WORK A LIGHT AND EXCLAMATION MARK CAME ON MY SCREEN THAT SAID TRANSMISSION FAULT,SERVICE NOW AND MY CAR SLOWED DOWN TO @ 30 MILES PER HOUR. Having scheduled apps that I could not cancel at the last moment, I had to wait and drive my car back home and it took me 2 hours--I JUST HAD TO BE PATIENT. Then this SUNDAY MORNING, I went on-line to make an appt or leave my name and there was nowhere to explain my situation SO I HAD TO WRITE THIS REVIEW IN HOPES THAT SOMEONE WOULD SEE IT AND CALL ME ASAP MONDAY AM AS SOON AS THE SERVICE DEPT OPENS(7:00am) so I can BRING IN MY CAR FOR AN INSPECTION BECAUSE I NEED MY CAR AND I HAVE A VERY BUSY WEEK AND I WILL HAVE TO WAIT FOR MY CAR SO I CAN GET BACK ON THE ROAD AS SOON AS IT IS REPAIRED.!! From WHAT I HAVE READ ON GOOGLE, HOPEFULLY THIS IS ONLY A FAULTY SENSOR, BUT I DON'T KNOW AND CAN'T WAIT FOR SOMEONE TO CALL ME IN THE AM, MONDAY, FEB 6th!! PLEASE CALL ASAP!!!!THANK YOU---PAUL STEPHEN CARDER,404-408-1115 More