Mall of Georgia Ford

From the moment I arrive at Mall of Georgia Ford, I always encounter smiles and courteous service. I used to dread getting my car serviced until I switched to this location. So far so great! always encounter smiles and courteous service. I used to dread getting my car serviced until I switched to this location. So far so great! More

Service Advisor Tony Owens very pleasant, professional, explained everything to me and gave recommendations on other maintenance items that I need to get done. He is friendly. We chat about Ohio, Ohio Stat explained everything to me and gave recommendations on other maintenance items that I need to get done. He is friendly. We chat about Ohio, Ohio State, etc Service drive thru check in lanes, customer waiting area are clean, well lit and nice. No complaints about anything. Thanks More

I had such a great experience here, I bought a used 2015 F150 here in Dec 2020. Derrick was my salesman and he was low pressure, very helpful, convinced me to pay the extra to have the leather put in which F150 here in Dec 2020. Derrick was my salesman and he was low pressure, very helpful, convinced me to pay the extra to have the leather put in which was expertly done. The truck had aftermarket wheels/tires that did not fit the truck and rubbed significantly which I only realized a week after taking it home. Dragos (sales manager), the GM and Sterling from service Dept worked together to correct the situation quickly and beyond what I expected. Hands down the best car buying experience I’ve had, recommend this dealer without reservation. More

Take couple time to get the right service, never have a good service 8n the first time that's not really good to recommend to anyone good service 8n the first time that's not really good to recommend to anyone More

Have purchased three vehicles from the dealership over the past 20 months. The sales team has always been great to deal with and I have always felt that the deals were good deals. The only current issue i the past 20 months. The sales team has always been great to deal with and I have always felt that the deals were good deals. The only current issue involves that last vehicle that I purchased and the lack of response around getting the second key for this vehicle. I have made multiple attempts to get this addressed over the past 3 months to no avail. Please contact me so this issue can get resolved. More

Nice and clean.SpaciousComfortablePlenty of sitting Nice and clean. Spacious Comfortable Plenty of sitting room in waiting area Clean reatroom Attentive Staff Flexibility of Service dept was grea Nice and clean. Spacious Comfortable Plenty of sitting room in waiting area Clean reatroom Attentive Staff Flexibility of Service dept was greatly appreciated Thank You for wifi!! More

MOG ford has been my exclusive service provider since mile Zero to 130,000. I won't go anywhere else. I've always been treated fair and never over-sold. mile Zero to 130,000. I won't go anywhere else. I've always been treated fair and never over-sold. More

Tony is clear and believes in conveying the pertinent only, yet detailed information. Very knowledgeable and good to work with. Tony has my interests as his interest. only, yet detailed information. Very knowledgeable and good to work with. Tony has my interests as his interest. More

very bad service. They refused to fix my 2014 ford focus, for a transmission problem rl which is covered by extende warranty, leaving shi I took it to another ford dealership which they fixed it at no focus, for a transmission problem rl which is covered by extende warranty, leaving shi I took it to another ford dealership which they fixed it at no cost.. More

The Service Department is top notch. Very friendly and very informative. The waiting area is very clean,safe and comfortable. The Service Department performance is one of the main reasons I continue to bu very informative. The waiting area is very clean,safe and comfortable. The Service Department performance is one of the main reasons I continue to buy Ford products. More