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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,114 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,114 reviews

July 31, 2026

It was good. Friendly and kept us informed Aaron listened to our concerns and made sure everything was addressed More

by Kmcull0714
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jul 31, 2026 -

Mall of Georgia Ford responded

Thank you for the kind words! We're glad Aaron listened and addressed all your concerns. We'll pass along your feedback and look forward to working with you again!

July 28, 2026

I called ralphie. He was able to get my truck in quickly. He got it out quickly. He was able to provide the services I needed and kept me informed the entire time More

by augiebazemore
Recommend Dealer
Yes
Employees Worked With
Ralphie
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Jul 29, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your experience with us! It's great to hear that Ralphie was able to get your truck in and out quickly while keeping you informed throughout the process. We know how important it is to have a smooth, efficient service visit, and we're glad that was the case for you. We look forward to serving you again!

July 27, 2026

Oil change in all my valve stem caps are missing after the service All tore valve caps were missing More

by CAURORA
Recommend Dealer
No
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Jul 29, 2026 -

Mall of Georgia Ford responded

Hi Caurora, we are so disappointed to learn of this situation you have described. Please give us a call at (678) 552-4334 if you'd like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

July 24, 2026

Frictionless So john was very helpful and informative, and kept me updated along the way. More

by JoeS
Recommend Dealer
Yes
Employees Worked With
John
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Jul 26, 2026 -

Mall of Georgia Ford responded

Hi Joes, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2026

They made the experience fast efficient and worked with me on price and financing Excellent service More

by pmb26
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Stanley
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Jul 26, 2026 -

Mall of Georgia Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2026

Things not explained well. Need Sr discount in order for me to keep coming back More

by Miniman11360
Recommend Dealer
Yes
Employees Worked With
Brian James
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Jul 26, 2026 -

Mall of Georgia Ford responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2026

Service was very smooth and service did a great job of keeping me informed of the progress. More

by holcombesteve59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2026

Excellent work in providing service. Clear communication and great service. My Advisor was on top during the service More

by rithish06
Recommend Dealer
Yes
Employees Worked With
Ralphie Raindinger
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Jul 24, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your experience with us! Clear communication and attentive service are things we work hard to deliver, and it is great to know your advisor came through for you. Thank you for taking the time to share this, rithish06, and we look forward to serving you again.

July 23, 2026

Great service from my advisor Ralphie. He took time to answer my questions thoroughly and will care. His passion for the customer shined More

by ncirino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphie
Report | Print
Jul 25, 2026 -

Mall of Georgia Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2026

Santiago reached out to me when my issue was not taken care of. He went above and beyond to get my issue fixed. He is an excellent example of what customer service is. More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Santiago
Report | Print
Jul 24, 2026 -

Mall of Georgia Ford responded

Hi Tommy, we're happy you found our staff to be so supportive during your experience here at Mall of Georgia Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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