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Mall of Georgia Ford
Buford, GA
3,967 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,967 reviews
August 08, 2020
Everyone is very nice! They have been taking care of my Super Duty for two years and will in the future! Thank you for taking care of me and my Super Duty! Super Duty for two years and will in the future! Thank you for taking care of me and my Super Duty! More
by Goldie
Employees Worked With
Marilyn Muir
August 08, 2020
Always great and trustworthy service As with every visit I've had to Mall of Georgia Ford since I took delivery of my vehicle over 7 years ago my most recent experience has been character As with every visit I've had to Mall of Georgia Ford since I took delivery of my vehicle over 7 years ago my most recent experience has been characterized by responsiveness, professionalism, thoroughness and assured value. More
by Goody
Employees Worked With
Tony Owens
August 07, 2020
Everything went very well!! The problem was repaired and my car is cranking beautifully!! Thank you to everyone who assisted! I will certainly return for any repairs needed in the future. I had an amazing my car is cranking beautifully!! Thank you to everyone who assisted! I will certainly return for any repairs needed in the future. I had an amazing experience!!! More
by Lisa27.meadows
Verified CustomerEmployees Worked With
Cannot remember the girl’s name
August 07, 2020
My Customer service representative, Bre Matthews, was REALLY nice. But everything they said was wrong with my car was wrong. I took it to another dealer and the items that needed repairing were not what REALLY nice. But everything they said was wrong with my car was wrong. I took it to another dealer and the items that needed repairing were not what was said was wrong with my car (the clutch). More
by LPETE426
Employees Worked With
Bre,Matthews
August 05, 2020
Never handled paperwork properly! Place is a joke and handled transactions poorly turned in lease only to find out never turned in paperwork to ford handled transactions poorly turned in lease only to find out never turned in paperwork to ford More
by Terranova1413
Employees Worked With
August 05, 2020
Katrina provided excellent customer service from the minute I walked in the door. I had an appointment and my truck was serviced in a timely manner and at a great price. minute I walked in the door. I had an appointment and my truck was serviced in a timely manner and at a great price. More
by Chris
Employees Worked With
Katrina
August 04, 2020
Always a pleasure to have my car serviced at Mall of Georgia Ford. The staff always greets you upon arrival and if they can’t help finds someone who can Georgia Ford. The staff always greets you upon arrival and if they can’t help finds someone who can More
by SPO1104
Employees Worked With
Service Department
August 04, 2020
John Fikes .... a man of his WORD!!!! He made the buying process worth the drive. He and his team members ( Derrick and Dreigo) we’re good listeners and provided exceptional customer service!! K. Hazele process worth the drive. He and his team members ( Derrick and Dreigo) we’re good listeners and provided exceptional customer service!! K. Hazelett More
by Kate
Employees Worked With
John Fikes, Derrick, Dreigo
July 31, 2020
Great Service, polite and quick. Will continue to use this location for future service needs. Comfortable waiting area. Easy access and location. Thank you All. this location for future service needs. Comfortable waiting area. Easy access and location. Thank you All. More
by cjenkins2
Employees Worked With
Brassoue (sp)
