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Mall of Georgia Ford
Buford, GA
3,074 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,074 reviews
September 19, 2012
THIS IS A GREAT DEALERSHIP FOR SALES OF ANY TYPE AUTOMOBILES. THERE IS NOT ANY PRESSURE FROM THE SALES PERSON WHEN INQUIRING ABOUT AN AUTOMOBILE. I WOULD CERTAINLY RECOMMEND TESH KARA TO ANY ONE I AUTOMOBILES. THERE IS NOT ANY PRESSURE FROM THE SALES PERSON WHEN INQUIRING ABOUT AN AUTOMOBILE. I WOULD CERTAINLY RECOMMEND TESH KARA TO ANY ONE IN THE MARKET TO BUY AN AUTOMOBILE. TESH KARA IS VERY FRIENDLY, MAKES YOU FEEL COMFORTABLE AND READY TO ANSWER ANY QUESTIONS. More
by gocar101
Employees Worked With
TESH KARA
September 13, 2012
I stopped in to have a fuse replaced on my 2008 Navigator. I was shopping for a new car and started looking at stickers. A salesman gave me a test ride in a 2012 Limited Explorer which I assumed w Navigator. I was shopping for a new car and started looking at stickers. A salesman gave me a test ride in a 2012 Limited Explorer which I assumed was new. As we drove he said it had every option available on the limited vehicle. Since I was prepared to buy a 2013 I assumed i get a deal on the 2012. The sticker price was 41K. After dealing with the manager I was sold on the completely loaded 2012....After reviewing the paperwork I see that this is a used car. Once I realize that they came off $6000 immediatly. I was rushed for a Football game and paid cash plus trade it. I flew to Denver for the game came back and realized that this did not have all the options and after reviewing the price I could have purchased a brand new 2013 model, limited edition with all the options. This is the most dishonest dealer I ever met and I am 55 and have owned dozens of cars. After looking more closely there are paint chips stained leather and I am stuck as Georgia has no law to protect consumers. Stay away from this dealer, the comments on this site are bogus as I have spoken with others and they have all had games played by this dealer. What I am pursuing now is they would not let me leave and would not give me the keys to my car they were looking at for trade in. There are honest dealers and worth the drive. Stay away from these guys. They also wanted me to finance the car and pay it off in three months so they could steal from Ford Credit. That should have had me call the police to get my keys back More
by woodyherman
Employees Worked With
5
September 10, 2012
Great dealership from sales to service----There is no pressure from anyone--only assistance and help with your questions---I would certainly recommend them to anyone pressure from anyone--only assistance and help with your questions---I would certainly recommend them to anyone More
by dhhawkins
Employees Worked With
3
September 08, 2012
This was our second purchase of a new ford focus in the past year. The first experience is why we came back and this second one was even better. I normally hate purchasing a new car, but with this dealer past year. The first experience is why we came back and this second one was even better. I normally hate purchasing a new car, but with this dealership I have had a lot of fun bargaining and they all take it in stride. I was able to get what I wanted and they sold another car. Thanks for a fun 3 hours. This one was for our daughter. We wanted her to have an economical and safe automobile, which is why we chose to purchase our second new Focus. Even when I take my other Focus in for service they always treat us as special customers. No matter where we end of living in the U.S. ALL our future cars will be purchased from Mall of Georgia Ford. Our first Focus is currently getting over 38 miles to the gallon after 12,000 miles. We could not be happier with this car. It is fun to drive and since last October when we purchased our first Focus, my Chrysler Van has been mostly parked. it cost $80 to fill the van, $30 the Focus and I can travel the same distance. That's a no brainer. We highly recommend MOGF and often tell our friends to go and check them out. Rey, Miwako and Emi More
by reywat47
Employees Worked With
Randall Milner and Kenny Jordan the Sales Manager, Randall Milner, Kenny Jordan
August 29, 2012
Tom was fantastic! We did some hard negotiating for the new Escape and they dealt with us very professionally and courteously and we ended up with the deal we were looking for. Financing was smooth and pa new Escape and they dealt with us very professionally and courteously and we ended up with the deal we were looking for. Financing was smooth and painless and the whole experience was pleasant. Would highly recommend this dealership if you are in the market for a Ford. More
by ryan9928
Employees Worked With
Tom Richards
August 08, 2012
Felix was very pleasant and knowledgeable. He responded to my email inquiry quickly. When I came to the showroom he did not pressure me into anything. While we were waiting he carried on a very pleasant co to my email inquiry quickly. When I came to the showroom he did not pressure me into anything. While we were waiting he carried on a very pleasant conversation. More
by scottmaria
Employees Worked With
Felix Rosianu, Felix Rosianu
August 02, 2012
I had visited the dealer earlier in the month and came close to a number but was still about $700 off of what I was willing to pay. This was after I walked out and they ran out into the parking lot after close to a number but was still about $700 off of what I was willing to pay. This was after I walked out and they ran out into the parking lot after me with their "final number" Fast forward to July 31st I called the dealer and told them I received a $750 coupon in the mail and that I will stop by later in the week to buy the truck. The salesman begged me to come in that day since it was the end of the month and I wouldn't get the pricing they offered after that day. I was actually driving north over an hour away and he told me they would honor the coupon and he would personally give me $100 out of his own pocket. I agreed to take a trip to the dealer, they had the truck right out front, ready to go. I get inside and he goes "we cant accept the coupon because it was already figured into the price" So I drove over an hour out of my way only to find out they couldn't do the deal. I had even asked them if they could add 2 accessories that would equal the $750. Nope. I will NEVER even look at a car their again and I will make sure my friends and family will NEVER step foot on their lot. I have bought over 20 fords in my short lifetime and will shop elsewhere from here on out. More
by ramairgt1
Employees Worked With
Kevin , Tom Richards
July 27, 2012
I live in Cleveland,Tn and have been hunting for a Mini Cooper for my wife.She located one on the internet at Mall of Ga Ford,so we made the three hour trip there and purchased the car.Everyone there gave Cooper for my wife.She located one on the internet at Mall of Ga Ford,so we made the three hour trip there and purchased the car.Everyone there gave us the help we needed and we are wel pleased with our purchase,,DALE ROSE More
by dale.rose
Employees Worked With
steve fricks
July 22, 2012
My wife and I recently purchased a new Ford Explorer at The Mall Of Georgia Ford. The overall experience was excellent. Ask for Mike Dodson, he is knowledgeable about his vehicles and takes the time to ma The Mall Of Georgia Ford. The overall experience was excellent. Ask for Mike Dodson, he is knowledgeable about his vehicles and takes the time to make you feel comfortable in purchasing a vehicle. Visit the Mall Of Georgia Ford, you will be glad you did. More
by dickblimline
Employees Worked With
Mike Dodson
July 20, 2012
Prior to purchase I emailed several questions regarding the vehicle which were answered timely. Once at the dealership, all staff encountered were very friendly and helpful. Transaction was completed very the vehicle which were answered timely. Once at the dealership, all staff encountered were very friendly and helpful. Transaction was completed very quickly. More
by wupshaw
Employees Worked With
Chris Thomas
