Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mall of Georgia Ford
Buford, GA
3,248 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 3,248 reviews
October 20, 2018
Super easy! Jessica was great from start to finish. Everything went smooth. You couldn't ask for better customer service. My purchase today was exactly as expecte Jessica was great from start to finish. Everything went smooth. You couldn't ask for better customer service. My purchase today was exactly as expected. More
by Karin
Employees Worked With
Jessica Slaughter
October 19, 2018
Great car buying experience. I cannot say enough great things about Jay Rickards. He was so laid back and not pushy. It was awesome working with him. Great Job I cannot say enough great things about Jay Rickards. He was so laid back and not pushy. It was awesome working with him. Great Job More
by MeganFordEdge
Employees Worked With
Javanie Rickards
October 09, 2018
Good to do business with not pushy like some dealerships. My sales rep was Jessica Slaughter and and was very nice .She was not pushy and was coordinated with her work..When I arrived to try the truck out she My sales rep was Jessica Slaughter and and was very nice .She was not pushy and was coordinated with her work..When I arrived to try the truck out she had the keys in her hand and answers any questions to her ability.I had a little bit of hard time with price margins but she was nice all the way through and it worked it to get to buy .it.Thanks so much for your attitude and pleasure to do business with.Thanks Jessica More
by Firefighter 822
Employees Worked With
Jessica Slaughter
October 08, 2018
A fantastic second experience Loved my first experience with them so i came back for my second time. Just wanted to trade my car for SUV but wasn't sure if it was the right thing t Loved my first experience with them so i came back for my second time. Just wanted to trade my car for SUV but wasn't sure if it was the right thing to do . I set up my appointment and once again my experience was a breeze. He listened and listened very well to my dislikes, did not pressure me into a car I wasnt 100% in Love with. He looked and didnt give up and found me a my Escape that instantly put a smile on my face. More
by Lilnesser16
Employees Worked With
Chris Smith, Tyrell Van Osten
October 07, 2018
Smooth and painless car sale Tyrell approached when I entered the dealership, and found him friendly and unassuming. He listened to my needs, and worked hard to get me into the ca Tyrell approached when I entered the dealership, and found him friendly and unassuming. He listened to my needs, and worked hard to get me into the car I needed. He was attentive throughout the car sale from start to finish More
by Jim
Employees Worked With
Tyrell Van Osten
October 05, 2018
Great sales team.....horrible service...including the GM This dealership is great at sales but horrible at taking care of their customers post sale! Their service department does not seem to care about set This dealership is great at sales but horrible at taking care of their customers post sale! Their service department does not seem to care about set appointments, and takes a very flippant attitude v. seeing how they can take care of the customer....but then it start with the GM...and as EriK Conley has the same attitude and want to pass people off v. taking care of them, what would you expect from the rest of the employees. If you buy from them I would advise going down the road to a different dealership if you want to be treated right and your vehicle fixed. More
by dritten01
Employees Worked With
Erik Conley; Oscar
September 28, 2018
Bait and Switch. Avoid this dealership. Bait and switch dealership. Spoke with manager who told me that $2k discount on the car is available only if you have a trade, but there is no where o Bait and switch dealership. Spoke with manager who told me that $2k discount on the car is available only if you have a trade, but there is no where on the site that says that is the case. When I questioned the manager over it, he told me to go buy a car somewhere else. I'd recommend that everyone take that same advice. More
by Chris
Employees Worked With
Steven Pullara, Bongsu Choi
September 25, 2018
Easy pre-owned sale Very easy process, no pressure. Jessica and Roger made the buying process painless and they were able to make my purchase exciting and enjoyable. Than Very easy process, no pressure. Jessica and Roger made the buying process painless and they were able to make my purchase exciting and enjoyable. Thank you! More
by Kimmyt
Employees Worked With
Roger Luker, Jessica Slaughter
September 23, 2018
Great Experience I had a great experience buying a car at Mall of Georgia Ford. My salesman, Javanie Rickards, was very nice, kind and patience (not pushy) during the I had a great experience buying a car at Mall of Georgia Ford. My salesman, Javanie Rickards, was very nice, kind and patience (not pushy) during the buying process. He also worked hard to get the deal that I wanted. Also, I would like to thank the Finance Manager, Mark Johnson, for finding me the best interest rate, 2% below another dealership. Both of the guys were friendly and easy to deal with. I would definitely recommend buying a car at the Mall of Georgia Ford. More
by Happy Customer
Employees Worked With
Mark Johnson, Javanie Rickards
September 22, 2018
Courteous knowledgeable and friendly I had a pleasurable experience at Mall of GA Ford they were great to work with, Chris Smith and Mark Johnson were friendly and helpful I had a pleasurable experience at Mall of GA Ford they were great to work with, Chris Smith and Mark Johnson were friendly and helpful More
by Chick60
Employees Worked With
Mark Johnson , Chris Smith
