Mall of Georgia Ford
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Two repairs to an older model car expertly completed by the service department. Len Allen helped make the new car choice and the resulting transaction very favorable. Len was also very sensitive to the the service department. Len Allen helped make the new car choice and the resulting transaction very favorable. Len was also very sensitive to the stress of the day and completed the transaction in a very quick and professional fashion. Everyone associated with the new car purchase was a true professional. More
Mall of GA ford as always has the best service. I have been coming back a too this dealership for more than ten years. Thank you to everyone for the excellent customer service. Debi been coming back a too this dealership for more than ten years. Thank you to everyone for the excellent customer service. Debi More
I have purchased 6 vehicles from MOGF in the last 5 years. Notwithstanding that I am a Ford customer, I choose to return to them whenever I have an automotive need primarily because of the personnel. years. Notwithstanding that I am a Ford customer, I choose to return to them whenever I have an automotive need primarily because of the personnel. During each of my visits I find everyone friendly, courteous, professional, and knowledgeable without being over-bearing or applying pressure. Additionally, they always follow up to ensure that my needs have been met and that I am completely satisfied. More
Over the years I've hated buying new cars and dealing with the long waits, negotiations and overall process. It was very refreshing to deal with the folks at Mall of Georgia Ford. From the moment I wal with the long waits, negotiations and overall process. It was very refreshing to deal with the folks at Mall of Georgia Ford. From the moment I walked in the door they were friendly and willing to work with me on my time schedule. They answered my questions in a no-nonsense manner that enabled me to evaluate and make the choices that I felt comfortable with. I have always left other dealerships wondering if I made a "good" deal. This is the first time that I walked out feeling good about the deal. More
My wife and I visited the Pre-owned department of this dealership looking for a vehicle that would fit our family of four. We had not made up our mind on a specific model, but had three specific vehicles dealership looking for a vehicle that would fit our family of four. We had not made up our mind on a specific model, but had three specific vehicles we wanted to see. We explained to the sales person that we only had 1 hour and were just interested in seeing the passenger space of each vehicle. First, instead of asking which vehicles we wanted to see, this sales person wanted to go inside and talk. Once inside he asked us a few friendly questions and then asked which vehicles we wanted to see. He wrote the vehicles down and then asked if we would be trading anything. We answered and then he asked how much we were hoping to get from our trade. This is where the visit turned bad for us. I explained again that we only had 1 hour to see the three vehicles and until we had actually chosen a vehicle to purchase there was no reason to talk value of a trade in. The sales person continued to push this issue explaining he was saving me time in the long run. I explained again that we just wanted to compare the three vehicles so we could see which one would fit our family. At the point, the sales person said, "Have you ever sold a vehicle before? I don't tell you how to do your job." As I sat there contemplating leaving he then asks, "Are you upset?" I responded, "Yes, and if you are not going to show us the three vehicles we want to see we will leave." The sales person responded that he did not work on commission and it didn't matter to him and he got up and walked away. A second sales person came, got keys for the three vehicles, and showed them to us. I appreciated the effort of the second sales person, but due to the actions of the first sales person we will not do business with this dealership. More
Totally different experience than other Ford dealer; no bait and switch; price discussed was the price agreed and the time on the lot was 1/2 of the other dealer. bait and switch; price discussed was the price agreed and the time on the lot was 1/2 of the other dealer. More
HAPPILY PURCHASED 2013 FORD F-150 SUPERCREW FX4 AND 2013 FORD EDGE! I have been in discussion with Dale Lawrence at MOGF and in search for a Ford F-150 for a while. I am very picky about my vehicles and FORD EDGE! I have been in discussion with Dale Lawrence at MOGF and in search for a Ford F-150 for a while. I am very picky about my vehicles and i knew exactly what I wanted. I have attempted to trade/purchase with other Ford Dealers that are closer to my hometown. Those dealers wanted to offer me a low trade-in price and not discount the new vehicle enough to satisfy me. The week of 01/07/13, I noticed on the MOGF website that they had (2) Ford F-150's, Supercrew FX4 that I was interested in. I had phone conversations and exchanged e-mails with Dale Lawrence over the week. I completed the online credit application and we were approved to buy anything that we wanted. On 01/12/13, my wife and I drove 70 miles to purchase our new 2013 Ford F-150 FX4. I really expected to be treated like the other dealerships of being offered a low price on trade and no discount on the new vehicle but I was very surprised. While we were there for this purchase, my wife looked at the new Ford Fusion and Ford Edge. Long story short, we went back 7 days later 01/19/13 and traded in another vehicle and purchased a 2013 Ford Edge. So far, we love our new 2013 Ford F-150 Supercrew FX4 and new 2013 Ford Edge. We traded in 2011 Toyota Tundra and 2011 Toyota Camry. We ask that you give MOGF an oppurtunity to sale you a vehicle. We were/are completly satisfied with the entire process of purchasing 2 new vehicles from them. Dale Lawrence, Kevin McBride and Kenny Jordan (Finance) were great to do business with and complete the entire process. MOGF has alot of inventory to choose from compared to other dealers as well. More
I just bought a 2013 Ford Fusion from this dealership... I was at the dealership for over 5 hours. When we did the walk thru of the vehicle there were several scratches on the car and I pointed them out to I was at the dealership for over 5 hours. When we did the walk thru of the vehicle there were several scratches on the car and I pointed them out to my sales person, Peter. He then turned around and called Kevin McBride the manager and Kevin said for me to bring back the car and he would fix the scratches. After driving off the lot.... Ford, Kevin the manager is now refusing to fix the scratches. No one at this Ford Dealership will help me in anyway. If I was you... I would NOT purchase a vehicle here. They are rude, and their customer service is horrible! More
I visited MOGF with the intentions of purchasing a new F150. Andrew had contacted me based on some information that I had input on their website while searching their inventory. I went to Toyota Mall of F150. Andrew had contacted me based on some information that I had input on their website while searching their inventory. I went to Toyota Mall of Georgia and Rick Hendrick's Chevrolet and test drove the Tundra and the Silverado. I had previously tested the Ram 1500 from Hayes. Andrew matched all of the features that I wanted and presented a Ford F150 FX2. Andrew and Brett got the price where I wanted and surprised me with an extremely competitive offer to take a Chrysler Town & Country off of my hands. Once we settled on the price, Ken made the paperwork seem quick and painless. Andrew then got me set up on SYNC. Finally, Lavonne presented me with the keys, paperwork, and a nice gift. Andrew and Brett gave me follow up calls/emails. Shelby addressed one small issue with the tail lights. I have had my truck for just over two weeks now and have been extremely pleased. I would gladly work with MOGF again. More
This my second purchase of a vehicle at Mall of Georgia Ford and I could not be happier with my overall experience. The staff worked hard to get me the vehicle I was looking for and helped me get it at a p Ford and I could not be happier with my overall experience. The staff worked hard to get me the vehicle I was looking for and helped me get it at a price I was comfortable with. They even went to another dealer to find the exact color with the options I wanted. I would recommend Mall of Georgia Ford to anyone looking for a delaership they can trust. More