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Mall of Georgia Ford

Buford, GA

4.2
3,968 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,968 reviews

April 07, 2021

When I bought my suv from every body was very friendly helpful and I enjoyed bring car up there but it seems that nobody cares about the people anymore all that interested in making money More

by MBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor some are friendly others are not
Apr 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 06, 2021

Repair took nearly two weeks to complete. Follow/communication up was poor. Choose another service facility if you need your vehicle repaired in a reasonable period of time. More

by RWILLIAMS33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Apr 16, 2021 -

Mall of Georgia Ford responded

Hi RWILLIAMS33 , We're sorry to hear about your experience and would like to speak with you to see what we can do to remedy the situation. At your convenience, please email our Customer Care Coordinator, L. Frazier, at lfrazier@mogf.com.

April 03, 2021

The service dept is first rate. Steven Wildly has been great. I call for an appointment, they do the work wright away so I don't have to make two trips. Trued to buy a 2020 Edge a few.weeks back. Not so More

by kenconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Welday, service writter
Apr 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review for our service department!

April 03, 2021

Great communication from Allen Green as we needed to have engine replaced and invoke Ford warranty. He kept us up to speed on status and was professional More

by chrisbaker400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Green
Apr 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Chris!

April 03, 2021

Awesome crew that make it very easy to buy a vehicle with very little stress. Thank you very much for your timeliness, courtesy and caring. More

by sjkuz55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
Apr 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

April 02, 2021

I trust Mall of Georgia Ford to service my vehicles for over 20 years. It is a pleasure to interact wither highly professional personnel. My vehicles are in great shape, as I always follow their recommenda More

by 2018 Expy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylin Muir
Apr 05, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 01, 2021

Located vehicle I wanted on line. Within minutes sales dept. contacted me. Salesman was not pushy and met him the next day. He was very patient and informative. Finance Department was also excellent. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Apr 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Dave!

March 31, 2021

The dealership went above and beyond to understand what my issues were, we met and reviewed how I operated the functions to determine necessary corrections to solve my problems. Appreciate the professional More

by Johnny Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop Foreman was instrumental to my satisfaction
Apr 01, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 31, 2021

Super easy to work with and had answers to all my questions. Jordan was very helpful and respectful of my time. I would definitely do business with Mall of Georgia Ford again More

by dbrown1627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Apr 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 27, 2021

Had a good experience with dealer todayBob the service Had a good experience with dealer today Bob the service rep was very helpful and professional and the car was ready in an hour.... G More

by Zorro.security@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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