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Mall of Georgia Ford

Buford, GA

4.2
3,968 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,968 reviews

May 05, 2021

Had a wonderful experience the weight time is longer than I usually will spend on an oil change but the environment was clean and peay More

by Lewis_vanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
May 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

May 05, 2021

The service dept is amazing! They’re customer service is unmatched and they are very efficient. I will definitely be returning for any of my needs. More

by ideshanice38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan greene
May 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

May 02, 2021

This dealership has real good customer service and I would recommend any of my friends and family to come here. I am glad to have y’all take care of my car thank so much. More

by lisa.rolin63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Diehm
May 03, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 02, 2021

Best service I’ve received when purchasing my car from Best service I’ve received when purchasing my car from Georgia Mall and delivered to me in Milwaukee, Wisconsin. Thank you you for the great service’ More

by Dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and the management TEAM!, James Shellaugh
May 03, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 01, 2021

Bob was amazing! He stayed in touch about our problem. He was helpful with our rental car. Our car was back in great shape the next day. Highly recommend Bob! More

by Dee Presnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in Service
May 03, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

May 01, 2021

Awful help. I needed new brakes after buying a used 2017 car from them and they assured me the brakes were fine. After taking it to 2 different mechanics both said they needed replaced like yesterday. So af More

by samueljm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Diehm, Jordan Lee
May 04, 2021 -

Mall of Georgia Ford responded

Hi Samuel Jim, We're sorry to learn of your experience and would like to further discuss things with you to see if we can aid the situation in any way. Please reach out to LFrazier@MOGF.com at your convenience.

April 29, 2021

Bob is always helpful in getting me in and out when I head to the service dept. The service dept is top notch in customer service. More

by gbroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
May 03, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 29, 2021

Not sure if they did finally get it right. Have to wait and see. As far as losing a star, no one is perfect, but they were close. More

by Chykota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Apr 30, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 29, 2021

Great service and Great Service Advisor AKA Steven. The quality of work was superior and they provided service to and from my house. The warranty on the battery could have been a little better but all is More

by Rob Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Service Advisor
Apr 30, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

April 28, 2021

My service appointment was quick and easy. I was in and out in 45 minutes. I love my 2021 Ford Ranger, I am very happy to have purchased it at Mall of Goergia Ford. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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