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Mall of Georgia Ford

Buford, GA

4.2
4,114 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,114 reviews

August 04, 2026

Great service Great customer service at auto shop and resolved my car issue. On timely matter More

by Merdad1962
Recommend Dealer
Yes
Aug 04, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your experience with us! It is great to hear that your car issue was taken care of in a timely manner and that our team provided you with quality service throughout the process. We look forward to being here for you whenever you need us again.

Aug 07, 2026 -

Mall of Georgia Ford responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2026

They finished early and brought my car to my home Don’t remember was friendly and professional More

by Jfordowner
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 04, 2026 -

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 02, 2026

my service advisor took care of everything and was responsive. My service advisor made sure the issues were explained, dropping of and picking up the care was conviencent. More

by REAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Mall of Georgia Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2026

Very professional, prompt, factual, and efficient. Friendly, considerate of my time, and good follow up. More

by N.HARBISON
Recommend Dealer
Yes
Aug 04, 2026 -

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2026

I went there without an appointment and I spite of being very busy they took care of my problem with care and a smile. Thank you Mall of Georgia Ford. More

by obviouslymes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 03, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2026

Great communication Josh tells me what is going on the whole time. Always on time. More

by DSCIBA
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 04, 2026 -

Mall of Georgia Ford responded

Thank you for sharing this feedback with us! It is great to hear that Josh kept you informed throughout the process and consistently delivered on time. That kind of clear communication and reliability is exactly what we work hard to provide. We look forward to working with you again at Mall of Georgia Ford.

Aug 07, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 01, 2026

Mirnes was an awesome sales guy. Never pushing and answered all my questions with patience and detailed information. I couldn’t have asked for a better salesman. The inventory of car More

by Jerrysonic62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirnes 5 stars!!!
Aug 02, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2026

Josh always do everything to help detail explaining services all around good guy He cares about the customers More

by Vickieebrown
Recommend Dealer
Yes
Employees Worked With
Josh and Isaiah
Aug 02, 2026 -

Mall of Georgia Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2026

Kept in contact throughout the servicing I don't like these surveys every time. Now last year was a different story. For 3 + months couldn't figure out was wrong cause it always started for you. Don't th More

by maryann
Recommend Dealer
Yes
Employees Worked With
Valet. Idk
Aug 03, 2026 -

Mall of Georgia Ford responded

Hi Maryann, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 31, 2026

They were quick and efficient. They did exactly what they said they would do. for my product recall. More

by JSTANLEY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.