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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

October 30, 2021

The sales department was amazing, they worked with me through the whole process, painless for the most part, as far as the maintenance done on the vehicle I bought, not great at all, the air filter was f More

by miguelmolina1011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
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Nov 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback for our sales department. However we are sorry about your experience with our service department. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

October 30, 2021

Great car buying experience. The entire process was quick and easy to follow what they were saying More

by allenkilgore76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

October 29, 2021

Haven’t been in your service department in several months. Not sure why you are asking me to rate you right now. However, compared to Toyota and Nissan car service, Ford ranks bare minimum. And, yo More

by robertbrusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee, Keith Schoeck, Jadon Haynes, Eliot Matias, Matt Scian, Justin Hopkins
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October 29, 2021

Careless to walk in customer & not very helpful. Trying to get service inquiry and even service advisor's sees me... they ignored right front front of me. More

by myxb0909
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service advisors
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Nov 02, 2021 -

Mall of Georgia Ford responded

Hi myxb0909, thank you for your feedback. We're sorry to hear that you had a difficult time in our Service Department and will address this issue with our team. We'd love to further discuss everything and earn back your business. At your convenience, please reach out to Service Manager, Alan Greene, at AGreene@mogf.com.

October 29, 2021

They went above and beyond and helped me save some money replacing a key for my son's used fusion. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 01, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 28, 2021

We find them efficient and informative. All questions are answered so we understand what is happening. More

by FDESANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 28, 2021

Have had them service over the years and they always do a great job. Tony is a fantastic advisor More

by bbyelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service department
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Oct 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review for Tony!

October 28, 2021

I am very happy with my service from MOGF and you guys are always great!!! You will always ha e a customer in me!! More

by Robertrushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 29, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 27, 2021

Service department is very professional. They take care with F250s and larger trucks. Good service. More

by Barton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

October 27, 2021

Excellent friendly prompt professional service every time, these guys are the best around for sure. More

by Steve AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 28, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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