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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

November 02, 2021

Excellent service! Keith and Dragos made the process easy and worked out the best deal for us. Paper work and vehicle was ready prior to our arrival. We got exactly what we were looking for. Thank you Guys! More

by Ivan H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dragos Teodor, Keith Schoeck
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Nov 02, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 02, 2021

I went there by appointment Nov. 1, 2021 for simple maintenance service, tire rotation, etc. was charged for work that I did not ask for nor was notified about. When I brought it up, nobody could expla More

by Jerztronics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I talked to. I spoke with the cashier and a random professional that did not actually work on my car.
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Nov 03, 2021 -

Mall of Georgia Ford responded

Hi Jerztronics, thank you for your feedback though we're sorry to hear about this experience. We'd love the opportunity to discuss this with you. We take our customer care and satisfaction very seriously and aim to have active communication and transparency with all of our customers. Please reach out to Alan Greene at AGreene@MOGF.com. Thank you again and have a great day!

November 01, 2021

This place is great. The service with our salesman Andrew was outstanding. Will use them in the future. More

by Lisabrewer25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woodall
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Nov 01, 2021 -

Lisabrewer25 responded

Great place

Nov 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review, Lisa!

November 01, 2021

Very professional and personable. They were very easy to work with when buying a new car More

by erinmcfall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Erin!

November 01, 2021

Everyone I came in contact with was great! My salesman Travis was patient and kind. Which I appreciated bc I have been having a very hard time finding a car lately. More

by Lissahudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis B
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Nov 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review for Travis!

October 30, 2021

My experience with Mall of Georgia Ford with purchase of my suv Escape was awesome, sale person Andrew Woodall and financial officer was so understanding, accommodatig,professional, friendly and very patien More

by ZofiaD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Farmer , Andrew Woodall
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Nov 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Zofia!

October 30, 2021

Overall good service with minimal back and forth to negotiate the deal. It took a little more time to get an equivalent vehicle on site. More

by Actioncorp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scian
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Nov 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

October 30, 2021

Tony was understanding and helpful. Completed work ahead of schedule. Quick check out and all was ready. More

by LARRYSTABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 01, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 30, 2021

Brian was my service Advisor, he took good care of me and programmed a new key fob and cut me a new key. The parts department was also helpful in getting a new key fob for my Mustang. More

by faizkhan98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 01, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 30, 2021

The Service Center is very professional and courteous both on the phone and in-person. More

by Khmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee’ in Service
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Nov 01, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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