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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

November 10, 2021

Excellent customer service. Vehicle is always done in a timely manner and for the amount quoted. More

by gbroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 09, 2021

Quick clean very helpful Angel explend all work done asked if I had any questions told me to call More

by mwkelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel was my service rep and did GREAT
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Nov 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 09, 2021

Great group to get a vehicle from. Professional friendly and easy in getting things done. More

by Wboone1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

November 07, 2021

I made an appointment to get a key made. A week later they didn't have the correct key and just used a generic. Didn't tell me in advance and I still had to pay the $250.00. More

by LCARVER50@HOTMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon Haynes
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Nov 08, 2021 -

Mall of Georgia Ford responded

Hi LCarver50@Hotmail, Thank you for the feedback, though we're terribly sorry to hear about the difficulties you had with your second key. We want to make every process efficient, and easy for our Ford Family members. We'd like to learn more about your experience and see what we can do to better assist you, and prevent similar future situations. Please reach out to Customer Care Manager, Ms. Frazier at LFrazier@mogf.com.

November 06, 2021

Everyone is always super helpful. Communication could be better but no other problems. Really trust these guys with my car. More

by Jmcfarland3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 06, 2021

This dealer has always been ok for me. I could always count on good service More

by helenneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service
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Nov 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

November 05, 2021

Took me in on time, on my way one and a half hour later. Nice More

by harwoodjerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

November 05, 2021

Finance and sales manager was great. Made it a great experience in buying a car. More

by WAWQ.SR
Recommend Dealer
Yes
Employees Worked With
Justin Hopkins
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Nov 08, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 03, 2021

They were all great I am always happy with the service there. They keep my truck running More

by neoratpack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan greene
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Nov 04, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 03, 2021

This dealership has kept all promises on time, and cost. The people are professional and friendly, and the waiting area is clean and well equipped. More

by Early bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 04, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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