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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

November 16, 2021

MOGF has always taken care of my car needs. I highly recommend them for service. More

by dburke16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony & Marilyn in service
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Nov 18, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 14, 2021

Prompt service getting checked in and updating on issues identified from diagnostic inspection. Customer friendly staff. More

by morris.hogans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Nov 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

November 12, 2021

I was impressed with Cason’s knowledge and experience. The work was done quickly in the waiting room was extremely pleasant. More

by Jwcrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Alexander
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Nov 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 12, 2021

People are polite and service is great. I always feel comfortable. Tony, my service guy, is great! More

by JohnHFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service people
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Nov 12, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 12, 2021

The Service Department is always attentive, efficient and Angel communicates well regarding issues with my car. More

by Pkperkins1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez, Service Department
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Nov 15, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 11, 2021

I bought my truck there in 2007. They have done the service on it since then. Always pleased with the service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service department.
Report | Print
Nov 12, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 11, 2021

Although it is expensive (labor charges are very high and constitute the largest part of your bill- by far), the work is professional and thorough at Mall of Georgia Ford. The Service Reps are friendly and More

by losblagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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Nov 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

November 11, 2021

Got me in the morning, was done by the afternoon. My brakes were shot going in, now they work fine. More

by Nortonnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
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Nov 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

November 10, 2021

I was very pleased with the quality and the service that I received from Mall of Georgia customer service I was also pleased with how quickly they service my vehicle More

by lcavener0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woodall
Report | Print
Nov 12, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 10, 2021

Matt Knuckles, our service advisor, was very helpful and his knowledge made us comfortable with his recommendations. More

by Dana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Report | Print
Nov 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review, Dana!

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