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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

December 16, 2021

After I bough my used 2020 mustang convertible my air conditioner went out and they got me in right away ti fix. However, the person to fix it was out for the week so, they gave me a loaner. When I picke More

by Backpaq0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know there nsmes
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Dec 17, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback! However, we would like to discuss those additional concerns. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com.

December 15, 2021

Tony was very informative and kept me updated on the repairs of my vehicle . I will be using him again as always for my service advisor More

by MAINTAINER001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens in service
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Dec 16, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 15, 2021

Went in to get a diagnostic check. Paid for it to recommend a waterpump. Went to another place to get second opinion and it was something else. Price was half of what you all were charging me. Also m More

by indira_roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Dec 28, 2021 -

Mall of Georgia Ford responded

Hi indira_roman, Thank you for your feedback. We're so sorry to learn about your experience. We' greatly value you as a trusted Ford Family member and would like the opportunity to speak with you more about this, and see if there's anything we can do to earn back your business. Please reach out to Alan Greene at AGreene@MOGF.com.

December 15, 2021

The service was great and they serve me good and the dealer explained me when to come back for the next service More

by ALEXRRUSSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scian
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Dec 16, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

December 14, 2021

Brian was great. Got me in and out of my oil change today which really helped my day! More

by Karl Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service.
Report | Print
Dec 15, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 14, 2021

Just bought my 3rd truck from this dealer. No need to change a good thing! Gene made the process easy and professional More

by ACAMP1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
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Dec 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 13, 2021

From sales to finance to management all 5 star. I’ll always be back and recommend you. More

by FRIENDLYAUTO777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 13, 2021

Love Tony, always excellent service and timely. Will always use for all our vehicles. Thanks More

by kerribrasseaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Matias
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Dec 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback for Tony!

December 11, 2021

Matt Knuckles is a profile Service advisor for Mall of Georgia Ford. He delivers World Class Service. Thank you Matt! More

by Mike.Gottschling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles in service. 5 stars!, Matt Knuckles
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Dec 13, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 11, 2021

Best thing about MOG Ford service is Tony Owen. Always a pleasure to deal with him. Technicians are not the best. Came back for a leaky shock replacement under warranty and they said nothing wrong. Car is s More

by haney22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Dec 15, 2021 -

Mall of Georgia Ford responded

Hi haney22, Thank you for your feedback, though we're sorry to hear about the issues you've been experiencing. We'd love the opportunity to further discuss things and see what we can do to keep you as one of our valued customers. Please reach out to Alan Greene at AGreene@MOGF.com. Thank you again, and have a great day.

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