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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,072 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,072 reviews

December 25, 2021

It took a while, but after we got to the right service technician he was able to diagnose the problem and fix it to our satisfaction. More

by Pogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen services
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Dec 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

December 24, 2021

Great service and ready on time always. Highly recommend for any service or repair work. More

by pcbeachjanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 23, 2021

First time I have used service dept. and I was very pleased with the service and the way I was informed of what would be included and how long it would take. More

by gmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
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Dec 24, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 20, 2021

He service representative was extremely helpful and friendly. Thank you for your service.and excellent service. More

by elaine109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 21, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

December 20, 2021

Awesome people awesome service. Dealership cares about its customers. Service is amazing. I drive from Chamblee to mall of Georgia ford bc of the customer service. More

by KROSSER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Jones and MR Greene
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Dec 21, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 20, 2021

Great service, I have no complaints, all of your people are very professional.!! Love that boy that sweeps your bay area! So fun! More

by Dcarr6186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
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Dec 21, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

Dec 21, 2021 -

Dcarr6186 responded

All of your people are professional. Been coming here for a few years for recalls on my Fushion as well as regular maintenance on my Escape. I bought the Escape elsewhere but it is maintained at Mall of Georgia Ford. Love you all. Merry Christmas!!

Dec 21, 2021 -

Dcarr6186 responded

Matt Knuckles took care of my service. Very Profesional. Thanks to all of your team..

December 18, 2021

Great service. The manager worked with me on prices and deals to get the best deal and quality for my service. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Alexander
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Dec 20, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 18, 2021

Not as helpful but when Steven Welday was there it was great. Needs more communication. More

by Micah.mabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 20, 2021 -

Mall of Georgia Ford responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

December 18, 2021

Fast and easy. Usually use different ford dealership. Mall of Georgia Ford was alsome. Thanks More

by Miketm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 20, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Mike! We hope you stop by again in the future!

December 17, 2021

Got my car towed to them on a Friday and they was done fixing my car by 5pm that following Monday!!! More

by Cassidykashe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian from service
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Dec 20, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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