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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,075 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,075 reviews

May 01, 2026

Was very pleased with advisor Ralphie. The process was very smooth. Had a recall, private warranty and maintenance performed. Work was done in a timely manner. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphie Reidinger
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May 05, 2026 -

Mall of Georgia Ford responded

Thank you for the positive feedback about Ralphie and your service experience! We're pleased your recall, warranty work, and maintenance were completed efficiently. Your feedback means a great deal to us at Mall of Georgia Ford, and we look forward to serving you again.

April 30, 2026

Santiago and Brian are amazing service advisors. They’re always friendly, keep me updated, and make the whole process easy. I know my trucks are in good hands every time. Highly recommend! More

by precisionmastersconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago, Brian
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Apr 30, 2026 -

Mall of Georgia Ford responded

Thank you for the wonderful review! We're thrilled Santiago and Brian provided exceptional service. Your confidence in our team means everything to us, and we appreciate your recommendation!

April 29, 2026

Great service very friendly knowledgeable and I felt no pressure Highly recommend definitely will do more business in future More

by Mido0
Recommend Dealer
Yes
Employees Worked With
Semir Alagic
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Apr 30, 2026 -

Mall of Georgia Ford responded

We deeply cherish your wonderful feedback about the exceptional service you received. It means everything to us that our team provided you with friendly and knowledgeable assistance while ensuring you felt comfortable throughout your visit. Your recommendation truly reflects our commitment to creating positive experiences for every customer. We look forward to serving you again at Mall of Georgia Ford and building a lasting relationship with you.

April 29, 2026

Mall Of Georgia Ford has always been very fair great service professional service advisors. We love our Ford Edge More

by MDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Santos
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Apr 30, 2026 -

Mall of Georgia Ford responded

Thank you for taking the time to share your wonderful experience with Mall of Georgia Ford. We are honored to know that our team has consistently provided you with fair treatment and excellent service throughout your visits. Your appreciation for our professional service advisors means the world to us, as we strive to deliver exceptional care to every customer. We're thrilled that you're enjoying your Ford Edge and that we've been able to earn your trust and loyalty over time. Your kind words motivate our entire team to continue providing the quality service that sets us apart.

April 28, 2026

Well take care of costumers, did a great job on my car and also very polite. I appreciate your kindness totally recommended More

by Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Mall of Georgia Ford responded

We are ecstatic to hear about your wonderful experience with our team at Mall of Georgia Ford! Your kind words about the excellent customer care and quality work performed on your vehicle truly mean the world to us. We take great pride in treating every customer with respect and politeness, and it's heartwarming to know that our commitment to kindness made such a positive impression. Thank you for taking the time to share your experience and for recommending us to others - your trust and satisfaction are what drive us to continue delivering exceptional service every day.

April 28, 2026

Great experience and took less time than all other car purchases All people were great. More

by john_pauley
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Apr 29, 2026 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback about your recent experience with us. We're thrilled to hear that your car purchase was efficient and went smoothly for you. It means so much to know that our entire team made a positive impression and that the process exceeded your expectations compared to previous purchases. Your kind words about our staff truly brighten our day. We appreciate you taking the time to share your experience and look forward to serving you again at Mall of Georgia Ford.

April 27, 2026

Service above and beyond what I expected. Prompt attention to my vehicle,easy transaction, everyone I interacted with was great to work with More

by whilton777
Recommend Dealer
Yes
Employees Worked With
Brian James
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Apr 28, 2026 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled that your experience exceeded expectations and that our team provided prompt attention and a smooth transaction. Your review means a lot to us at Mall of Georgia Ford.

April 27, 2026

Great experience Great experience and helped provide a loaner vehicle. Price for repair was good and Zack our service provider was helpful and professional. More

by TANIZAMOJA
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 28, 2026 -

Mall of Georgia Ford responded

Thank you for your review! We're thrilled you had a positive experience and that Zack provided helpful, professional service. We're glad we could provide a loaner vehicle and fair pricing for your repair. We appreciate your feedback and look forward to serving you again!

April 27, 2026

Could have been quicker especially when they knew we were coming to purchase car. Should not have taken 4-5 hrs More

by K_RAPISARDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 28, 2026 -

Mall of Georgia Ford responded

Thank you for your feedback. We understand the lengthy process was frustrating and appreciate your input on improving our car buying experience. We're grateful you completed your purchase with us.

April 26, 2026

Our deal was pleasant but took much longer than was really necessary but we love our ranger More

by dwaonlinenow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark jorsling
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Apr 27, 2026 -

Mall of Georgia Ford responded

Thank you for your review! We're thrilled you love your Ranger and had a pleasant experience. We appreciate your patience with the longer process. Your satisfaction means everything to us, and we hope you enjoy many great adventures in your new Ranger!

Apr 28, 2026 -

Mall of Georgia Ford responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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