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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,114 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,114 reviews

August 08, 2026

Great they always know how to take care of a customer And always now how to go above and beyond More

by KALL08.NOEL
Recommend Dealer
Yes
Employees Worked With
Ralphie
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August 08, 2026

Great response for all my Questions. Aldo on time. Thanks you Josh for your great customer service. More

by DSCIBA
Recommend Dealer
Yes
Employees Worked With
Josh
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August 08, 2026

Great services. They are very helpful and fast on responding. Great communication with advisors help More

by Betooz_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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August 07, 2026

Great people to deal with and quick turn around time! Great at updating with the progress of repairs! More

by LUKEBELLAM92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Aug 07, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2026

They were wondering. Harry kept me informed on the updates of my vehicle. I'm very satisfied. More

by pkimbro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
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Aug 07, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2026

They fixed my car and were great. I will use Mall of Georgia Ford again. More

by pkimbro
Recommend Dealer
Yes
Employees Worked With
Harry
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Aug 07, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2026

Finance manager told me that Ford was being more particular and what they viewed as wear and tear. That their warranty was not as good as it used to be, and then I needed to buy additional warranty. More

by chatty01
Recommend Dealer
No
Employees Worked With
No
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Aug 07, 2026 -

Mall of Georgia Ford responded

We understand that reviewing protection options and ownership coverage can be an important part of the vehicle purchase process. Our team aims to provide helpful information and options so customers can make decisions that best fit their needs and preferences. Please contact Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com if you would like to discuss your experience further.

August 06, 2026

Brian and Harry are both pleasant to work with. Brian will keep me informed on the status of repair. More

by MSCOTT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry and Brian
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Aug 07, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with Brian and Harry was such a positive one. It means a lot to know that you felt well taken care of and kept in the loop throughout the repair process. We will be sure to pass along your kind words to both of them. Thank you for taking the time to share your feedback, and we look forward to serving you again at Mall of Georgia Ford.

August 05, 2026

Service was very good. As far as the dealership on the whole, while waiting for my car I walked on the Sales Lot and the whole time I was on the lot l wasn't greeted by any More

by hrice70
Recommend Dealer
Yes
Employees Worked With
Harry McCalla
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Aug 07, 2026 -

Mall of Georgia Ford responded

Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Mall of Georgia Ford. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 05, 2026

Car took longer to fix because there wasn't a part in so I left it there for multiple days More

by DNG2
Recommend Dealer
Yes
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Aug 07, 2026 -

Mall of Georgia Ford responded

Hello, we are so disappointed to learn of this situation you have described. If you’d like to discuss this matter with one of our staff members, please give us a call at (678) 552-4334 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.

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