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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,025 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,025 reviews

June 26, 2026

Replaced a part that was replaced three times prior. So after this fourth time replacement, i owe anotber $460 and the part broke again after two days. More

by LINEDANCE1
Recommend Dealer
Yes
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June 26, 2026

Good customer service Good experience and very detailed with the customer Very satisfied Good advisor More

by ALUNA251821
Recommend Dealer
Yes
Employees Worked With
Brian
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June 25, 2026

Had a great time fulfilling a dream of a life time. Waited 60 years to get this car. Love it so far. More

by eltaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

June 24, 2026

Fixed truck in a timely e Manner Satisfied with service and service rep. Need more senior discounts on high charges More

by Miniman11360
Recommend Dealer
Yes
Employees Worked With
Brian James
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Jun 25, 2026 -

Mall of Georgia Ford responded

We appreciate your feedback regarding pricing and discount options. That is a valuable perspective, and we will be sure to pass it along. We always look for ways to provide the best value to our customers, and hearing directly from you helps us continue to improve. Thank you for choosing Mall of Georgia Ford, and we look forward to serving you again!

June 23, 2026

A thorough, affordable, expeditious experience I had A thorough, affordable, expeditious experience when I had my truck serviced More

by kmitchell16
Recommend Dealer
Yes
Employees Worked With
Marvin
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Jun 24, 2026 -

Mall of Georgia Ford responded

Thank you for your review! We are genuinely pleased to hear that your truck service experience was thorough, affordable, and efficient. Those are exactly the qualities we strive to deliver to every customer who walks through our doors.

June 23, 2026

Very good communication! I was Visiting from out of town and was able to get my truck in right away and got me back on the road More

by STEVENZANELLA
Recommend Dealer
Yes
Employees Worked With
Harry I believe Excellent customer service
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Jun 24, 2026 -

Mall of Georgia Ford responded

Thanks for sharing your experience with us! We are so glad we could get you taken care of quickly, especially while you were visiting from out of town. Getting you back on the road safely and efficiently is exactly what we strive for, and it is wonderful to hear that our communication made the process smooth for you. We hope to see you again at Mall of Georgia Ford whenever you are in the area!

June 19, 2026

Love this dealership! They always take great care of all our vehicles! Wouldn’t take them anywhere else! More

by debilangan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah , Service department
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Jun 22, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2026

Dealer Rater app stinks. The login wouldn’t accept my password and I am having to redo this forced review. The service team at Ford is great, very friendly. The recall re More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sol
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Jun 19, 2026 -

Mall of Georgia Ford responded

Thank you for your review, Lisa! We are sorry to hear that the login process gave you trouble — that kind of friction is the last thing you need when simply trying to share your experience. We truly appreciate you taking the time to follow through despite the inconvenience.

June 18, 2026

Best dealership experience of my life I received the best customer care, prompt and informative communication while I waited, and when they needed to keep my vehicle he got me a loaner car with zero hassle. More

by ROSIE.FOLKS
Recommend Dealer
Yes
Employees Worked With
Ralphie
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Jun 19, 2026 -

Mall of Georgia Ford responded

Thank you, Rosie! We're thrilled to hear your experience was seamless from start to finish. Prompt communication, a hassle-free loaner, and attentive follow-up are exactly what we strive for. We look forward to serving you again at Mall of Georgia Ford!

June 18, 2026

The communication during my vehicle’s lengthy repair process was outstanding. Although I will probably never purchase another Ford vehicle (it has nothing to do with the service that was provided) the s More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 19, 2026 -

Mall of Georgia Ford responded

Thank you, Bryan! We're glad our team's communication and service met your expectations and resolved every issue with your vehicle. Wishing you all the best on the road ahead!

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