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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,336 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,336 reviews

March 14, 2025

Variety of vehicles priced right with a knowledgable staff with options to get you in the vehicle you want More

by garylmauldin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seong Kim
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March 11, 2025

Service manager called us back about some issues we were having. Very disappointed in the customer service More

by Cradford1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin was our service advisor
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Mar 12, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We are truly sorry to hear that your experience with our customer service did not meet your expectations. We strive to provide the best service to all of our customers, and it’s disappointing to hear we fell short in your case. Please feel free to reach out directly to Scott Tackabury at Stackabury@vtaig.com so that we can further address your concerns and work toward a satisfactory resolution. We value your feedback and are committed to improving your experience.

March 11, 2025

Great salesmen good price good finance department I would recommend this dealer to anyone shopping for a Ford. More

by lpillc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Song Kim was great!
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Mar 12, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our sales team, pricing, and finance department. Your recommendation means a lot to us, and we’re happy to have earned your trust. If you ever need anything in the future, don't hesitate to reach out! Enjoy your new Ford!

March 10, 2025

Very happy with Mall of Georgia Ford Second vehicle I purchased from them another great experience Patrick is fantastic Thanks to everyone More

by wjgrippe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Mar 11, 2025 -

Mall of Georgia Ford responded

Thank you for your continued trust in Mall of Georgia Ford! We're so happy to hear that your second vehicle purchase was another great experience, and that Patrick provided fantastic service. We truly appreciate your business and look forward to helping you again in the future!

March 10, 2025

Very good job and good time, excellent very good recomendado 100% sobre todo a mateo More

by miguelalmarza_2104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Mar 11, 2025 -

Mall of Georgia Ford responded

Thank you so much for your feedback! We’re glad to hear you received excellent service and that everything was done quickly and to your satisfaction. We truly appreciate your recommendation, especially for Mateo. We look forward to assisting you again in the future! ~ ¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un excelente servicio y que todo fue rápido y de calidad. Apreciamos mucho tu recomendación, especialmente a Mateo. ¡Esperamos poder ayudarte de nuevo en el futuro!

March 09, 2025

Great service from the team to get the truck bought. They were very fast. That’s right. More

by FLAMMERJT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
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Mar 11, 2025 -

Mall of Georgia Ford responded

Thank you for your kind words about the service you received! We’re thrilled to hear that our team was able to help you purchase your truck efficiently and quickly. Our goal is to provide fast and effective service, ensuring that every customer has a hassle-free experience. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing us for your automotive needs. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help you with all your vehicle needs!

March 08, 2025

We were having some work done on our Ford Fusion, but the part was back ordered. The MOGF dealership gave us a courtesy vehicle for three weeks which was outstanding. Many thanks! More

by GET2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Knight, Robin
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Mar 10, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We’re so glad to hear that our team was able to assist you with a courtesy vehicle while the part for your Ford Fusion was on back order. We truly appreciate your patience and are happy we could provide you with a great experience. If you need anything else, don’t hesitate to reach out!

March 08, 2025

Never had any issues. Service was phenomenal and Brian was incredibly helpful and respectful. Wait time was minimal and they get it done quick and efficient every time. More

by athsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 10, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve never had any issues and that our service was phenomenal. It’s great to know that Brian was incredibly helpful and respectful, and that the wait time was minimal. Our team strives to provide quick and efficient service, ensuring that every customer has a hassle-free experience. We appreciate your kind words and look forward to serving you again in the future!

March 07, 2025

Mr. Kim was very paitient. kind and knowledge of various vehicles while maintaining impeccable manners while we were there. We initially planned to purchase one vehicle from Ford and the other from Toyota, More

by ycoksal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Kim
Report | Print
Mar 07, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We're so glad to hear that Mr. Kim made such a positive impression with his patience, kindness, and knowledge. It's great to know his dedication and excellent manners led to you purchasing both vehicles from him. We appreciate your trust and look forward to assisting you again in the future!

March 04, 2025

This was a fairly routine service. My F-150 has 116,000 miles on it. The only issue noted was that I need tw replace two tires, otherwise, my truck is running great. More

by losblagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Brian
Report | Print
Mar 07, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear your F-150 is running great. Noting the tire replacement is helpful, and we’re happy to assist you with that whenever you're ready. We appreciate your continued trust in us for your vehicle’s care!

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