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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,301 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,301 reviews

February 15, 2025

Mateo Henao made everything easier than what it needed to be. Thanks to him everything was perfect. More

by lopezoregon9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo Henao
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February 14, 2025

I purchased my 2nd car, 2024 Maverick (Lariat) last Oct since I owned Toyota corolla 2004 for 21 years. I did not have a pleasant experiance when I made a deal with corolla because I thought I was pushed t More

by JW Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seong Kim
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February 13, 2025

Great folks who took great care of all my wants and needs. Would buy from again in a heartbeat. More

by jwalters3636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean and Hemant
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February 11, 2025

Treated very well by used car department. Disappointed that my personal check was not accepted for the price of the car. More

by knbark
Recommend Dealer
Yes
Employees Worked With
Jose Hernandes, Five STAR
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Feb 12, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We appreciate you acknowledging the excellent service you received from our used car department. We apologize for any inconvenience this policy may have caused. We value your business and hope this doesn't deter you from considering us for future purchases.

February 11, 2025

I was looking for a new truck and went to several Ford dealerships in the area. Mall of Georgia Ford gave me the best deal right off the bat no Hackling or back-and-forth every requested was meet and grea More

by Rtrapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seong
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Feb 12, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience with Mall of Georgia Ford! We're thrilled to hear that you found the best deal on your new truck with us, and that you appreciated our straightforward approach without any haggling or back-and-forth. It's also great to know that we met all of your requests and provided excellent service throughout the entire process. We strive to make the car-buying experience as smooth and pleasant as possible. We appreciate your business and hope you enjoy your new truck!

February 11, 2025

Un excelente servicio, me atendieron muy bien y siempre preocupándome por mis necesidades un excelente lugar para ir More

by GABYHIDALGO2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent service and that our team treated you well and cared about your needs. We strive to provide exceptional service and create a welcoming environment for all our customers. It's rewarding to know that we succeeded in your case. We appreciate your business and look forward to assisting you again in the future. - ¡Muchísimas gracias por sus amables palabras! Nos emociona saber que recibió un servicio excelente y que nuestro equipo lo trató muy bien y se preocupó por sus necesidades. Nos esforzamos por brindar un servicio excepcional y crear un ambiente acogedor para todos nuestros clientes. Es gratificante saber que tuvimos éxito en su caso. Agradecemos su preferencia y esperamos poder ayudarlo nuevamente en el futuro.

February 09, 2025

Great group of people who made it a quick in and out burying experience both sales and finance. Thank you. More

by SOFTICSANEL021
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Feb 11, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that our team made your visit smooth and efficient, both in sales and finance. Providing a quick and hassle-free process is something we strive for, and it's great to know we delivered on that for you. We appreciate your kind words and thank you for choosing us. We look forward to assisting you again in the future!

February 09, 2025

The technician who did my engine oil change did not train all the oil out after the oil changed the truck felt different so I did the oil change again the next day. This truck takes six quarts max with oil f More

by sangypw89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Mall of Georgia Ford responded

We regret to hear about your experience and understand how frustrating it must have been. Your feedback is important to us, and we would like the opportunity to make this right. Please contact Scott Tackabury at Stackabury@vtaig.com so we can discuss your concerns further and address this situation appropriately. We appreciate your patience and hope to restore your trust in our service.

February 07, 2025

This was a awesome dealership. The people was wonderful. Would definitely recommend other people to come More

by Darnellherring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Mall of Georgia Ford responded

Thank you so much for your glowing recommendation! We are truly thrilled to hear that you had an awesome experience at our dealership and found our team to be wonderful. Knowing that you would recommend us to others is the highest compliment we can receive. We strive to create a welcoming and positive environment for all our customers, and your feedback confirms that we're on the right track. We appreciate you taking the time to share your thoughts, and we look forward to the opportunity to serve you, your friends, and your family in the future.

February 06, 2025

Great with the customers and friendly. I was satisfied with the experience. Was in and out quick. More

by GALLUPJONATHAN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Feb 10, 2025 -

Mall of Georgia Ford responded

Thank you so much for your feedback! We're delighted to hear that you found our team friendly and great to work with, and that you were satisfied with your overall experience. We're especially pleased you were in and out quickly. We appreciate your business!

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