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Mall of Georgia Ford

Buford, GA

4.1
3,360 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,360 reviews

April 01, 2025

Quick and easy. Was glad to be able to schedule an appointment for service that was honored. I was immediately met at my car for my scheduled service. Service at th More

by mrstwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Knight
March 30, 2025

Is this school or what the xxxx do I tried writing a review and I guess it was to short so here it is it was a horrible experience thank you More

by oscar.atlbestautos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. We would like the opportunity to address your concerns directly. Please reach out to Scott Tackabury at Stackabury@vtaig.com, and we’ll do our best to resolve the issue. Your satisfaction is important to us.

March 30, 2025

Excellent people! !! I they make everything easy!!!! I will recommend to all my friends to come over!!! More

by WALTERDURAN_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you so much for the fantastic feedback! We're thrilled to hear that our team made everything easy for you. We truly appreciate your recommendation and look forward to helping you and your friends in the future. Thanks again for choosing us!

March 30, 2025

I was thoroughly pleased with my visit to Mall of Ga Ford service center. Thank you. More

by kthompson75.kt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience with our service center at Mall of Georgia Ford! We're thrilled to hear that you were pleased with your visit, and we look forward to assisting you again in the future.

March 30, 2025

Dropped truck off for service department to look into possible transmission issue, was told I needed a new transmission. Took the truck to another shop and turned out to be a programming issue and noth More

by WILLIAMS4945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mall of Georgia Ford responded

We understand your concerns and want to address them appropriately. Please reach out to Scott Tackabury, as he would like the opportunity to discuss this situation further and ensure that any misunderstandings are clarified. You can contact him directly at Stackabury@vtaig.com.

March 30, 2025

Did an excellent job in fixing my car. I truly appreciate the professionalism that was shown to me. More

by laurieanntaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team provided the professionalism you deserve. If you ever need assistance in the future, don't hesitate to reach out!

March 30, 2025

Thanks for all your help finding the truck I was looking for. Thanks for making the sales process quick any easy! More

by Blankg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mall of Georgia Ford responded

We're glad we could help you find the perfect truck! It’s great to hear that the sales process was quick and easy for you. Thank you for your kind words, and we appreciate your business!

March 29, 2025

Brian, did great job keep me informed about my vehicle wheat was going with it and when was ready. Great team More

by JEDW5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 31, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that Brian did a great job keeping you informed about your vehicle and its progress. It’s always great to know that our team made your experience smooth and positive. We appreciate your kind words and look forward to assisting you again in the future. If you need anything further, don’t hesitate to reach out!

March 28, 2025

My sales rep was terrific, very helpful and made buy a new truck easy. Great experience! More

by kaycebrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We’re thrilled to hear that your sales representative provided terrific service and made the process of buying your new truck easy and enjoyable. We’re glad you had a great experience, and we appreciate your trust in us. If you need any further assistance, feel free to reach out.

March 27, 2025

There's always a ying/yang to the unauthorized inspection work they do on presumably every car they take in. They say they have a responsibility to inspect for safety items etc. I say they're just trying t More

by ASWIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember who I worked with
Mar 28, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to provide us with your thoughts. If you’d like to discuss your experience further or have any concerns, please feel free to reach out to Scott Tackabury at Stackabury@vtaig.com. He will be happy to assist you.

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