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Mall of Georgia Ford

Buford, GA

4.1
3,876 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,876 reviews

March 08, 2026

Took my truck to repair left rear tire pressure sensor. This was done, and 2 days later my left front tire sensor failed. Prior to this, I had my truck in to replace right front sensor. Seems to happen onl More

by S_YOST
Recommend Dealer
No
Mar 10, 2026 -

Mall of Georgia Ford responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (678) 552-4334 so we can understand your situation better in order to try and turn your experience around. Thank you, Mall of Georgia Ford

March 08, 2026

Professional. Customer wait are is very clean. Friendly atmosphere. Knowledgeable. Discussed quote before doing the work. More

by Kristina
Recommend Dealer
Yes
Employees Worked With
I remember but would have to find his name on my invoice.
March 08, 2026

Since I purchased my SUV on sept 20 2025 from the sales team the F &I to the service department the best ford dealership I have been going to. From NYC and used to work at ford in queens back in the 90’s a More

by Arnold D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago from service
March 07, 2026

My many questions and concerns were acknowledged and addressed. Staff was accessible, friendly, and helpful. More

by LONNIE_WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah, service manager. Josh, service consultant.
Mar 09, 2026 -

Mall of Georgia Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 07, 2026

I was pleased with the work done today at Mall of Georgia Ford. All the staff were friendly. More

by inzajalonahartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 09, 2026 -

Mall of Georgia Ford responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2026

I have always been happy with the results and experience but the last 2 times I have had an oil change I have had to call to get an update. I have dropped the truck off around 7-8 am and heard nothing until More

by Ryanpmcmurphy
Recommend Dealer
Yes
March 05, 2026

I already did a nice review All done Done done done done done sdone done More

by ricko
Recommend Dealer
Yes
Employees Worked With
Noah the manager and josh the tech representative
Mar 08, 2026 -

Mall of Georgia Ford responded

Hi, we really appreciate your feedback! Safe travels!

March 05, 2026

Quick, easy, painless. Seong showed me the specific vehicle I wanted, got me answers to my questions, arranged to have an unwanted racing decal removed, and arranged to hav More

by nwa305
Recommend Dealer
Yes
Employees Worked With
Seong Kim
Mar 08, 2026 -

Mall of Georgia Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 05, 2026

I brought my truck to the dealership to diagnose an issue I got a call about a week later, stating that it was my catalytic converters The problem was the truck didn't have catalytic converters Once I let th More

by RICEMAN0
Recommend Dealer
No
Mar 07, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to bring this to our attention. Please give us a call at (678) 552-4334 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

March 02, 2026

Josh is all around great human and great guy to work with very professional Attention to detail and always helping the staff when I'm on there More

by Codykemp141
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 06, 2026 -

Mall of Georgia Ford responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Mall of Georgia Ford for all your vehicle needs! Take care!

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