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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,808 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,808 reviews

January 26, 2026

We have been dealing with an issue for several months of the tire sensors not working. In October took the car in for service and asked them to check the sensor. The oil change took 4 hours and they never c More

by xandersmomi
Recommend Dealer
No
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Jan 27, 2026 -

Mall of Georgia Ford responded

We understand how ongoing concerns and mixed information can feel discouraging, and our intention is always to provide clear guidance and thoughtful care. We strive to be transparent and supportive throughout every visit, even when circumstances change over time. We would appreciate the opportunity to better understand your experience, so please feel free to contact Chad Jackson at cjackson01@vtaig.com.

January 25, 2026

I don’t feel the dealer was honest from the beginning. I was forced to pay almost 2,000 for tints that have a hair in it. Dishonest about incentives and tried to switch percentage once I came back to sign More

by Shanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seong
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Jan 26, 2026 -

Mall of Georgia Ford responded

This experience does not reflect the transparent and straightforward approach we strive to provide throughout the purchasing process. Our intention is always to communicate details clearly so customers feel confident and informed at every step. Feedback like this helps reinforce the importance of trust and consistency across our team. Please contact Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig if you would like to discuss this further.

January 24, 2026

Made sure it was a pleasure Left there feeling fully satisfied Never felt so good More

by BULLY12482
Recommend Dealer
Yes
Employees Worked With
Gaye Ostrovich
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Jan 25, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 24, 2026

Made sure it was a pleasure Left there feeling fully satisfied Never felt so good More

by BULLY12482
Recommend Dealer
Yes
Employees Worked With
Gaye Ostrovich
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Jan 25, 2026 -

Mall of Georgia Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 23, 2026

Always courteous. Excellent customer care. Delivers as promised, works through challenges. Works for customer satisfaction t More

by gerdadale2013
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
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Jan 25, 2026 -

Mall of Georgia Ford responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Great Very nice and quick experience. Came from another dealership and was treated badly. Glad to have come to ford MOG. More

by Hawthorne003
Recommend Dealer
Yes
Employees Worked With
For sales or service
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Jan 25, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

We have always had excellent service at Mall of Georgia Ford we've been doing business there when it was Wade Ford More

by bjambell
Recommend Dealer
Yes
Employees Worked With
Marvin Perez
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Jan 25, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

Dong remember TPMS monitoring was changed in all four tires And filled with nitrogen air in tires More

by iyerarunswa1
Recommend Dealer
Yes
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Jan 23, 2026 -

Mall of Georgia Ford responded

We are overjoyed to hear about your positive experience with our tire services. It sounds like our team took great care of your vehicle by updating the TPMS monitoring system across all four tires and filling them with nitrogen. We appreciate you taking the time to share your experience, and we're glad we could provide you with quality service for your tire needs.

January 20, 2026

Everyone was very nice. Test drive was good. Knowledge of vehicle package was lacking by myself and the salesperson. Thought the car had a handling package but it does not. More

by Evanluckey
Recommend Dealer
Yes
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Jan 23, 2026 -

Mall of Georgia Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2026

My favorite dealership experience in a while. My salesman, Kneico Daniel's was great. He sent pics of the car, offered additional services, and closed the deal in less then 2 hours. Management wa More

by Jacenta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
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Jan 23, 2026 -

Mall of Georgia Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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