Mall Chevrolet

Everyone was professional and great to deal with! They made the car buying process easy! They made the car buying process easy! More

Everyone is professional. My needs for this service was completed. I am looking forward for my next car service. My needs for this service was completed. I am looking forward for my next car service. More

A chip was not equipped with my car when I leased it due to a national shortage. I was told that I would be notified when it came in. I was notified that it was in. I scheduled an appointment, the appoin to a national shortage. I was told that I would be notified when it came in. I was notified that it was in. I scheduled an appointment, the appointment was confirmed by way of text and email. I took the day off from work, drove down to the dealership, checked in and was told after 20 minutes in the waiting room that they actually did not have the chip. They offered nothing in the way of compensation or in the interest of customer service, as I had taken the day off from work and drove down there from Philly. I was simply given an "oh well, nothing we can do about it" More

Lack of resolution for repairs. I had an issue with my engine and after a week of waiting, I had to call them to get an answer. All I was told was that its not worth fixing, Just re I had an issue with my engine and after a week of waiting, I had to call them to get an answer. All I was told was that its not worth fixing, Just replace the motor. I paid for a diagnosis, but did not receive adequate information as to what the exact problem was other than " a knock". No one even told me what it would cost to fix, only what it would cost to replace. I took my truck to a local mechanic and had it fixed for significantly less than the $10,000 they told me it would cost to replace the motor. I will never do business with Mall Chevy again, I suggest you don't either. More

Nothing great nothing special just very impersonal and transactional. The cashier who took payment was friendly and thanked me! transactional. The cashier who took payment was friendly and thanked me! More

Excellent service, but I was surprised to get a $100 brake service discount offer from Chevrolet AFTER the brake service was performed brake service discount offer from Chevrolet AFTER the brake service was performed More

The people are nice they even gave out Xmas toys to the children that came in with their parents which I thought was really thoughtful during the holiday I would definitely recommend this dealership as I b children that came in with their parents which I thought was really thoughtful during the holiday I would definitely recommend this dealership as I been a customer with them for the last almost 12 yrs. AWESOME JOB KEEP UP THE GREAT WORK. More

This is my 5th HORRIBLE experience with the service center at Mall Chevy. Everything is a "mistake" and that is how it is handled. I am beyond frustrated, extremely disappointed, and OUT OF EMPATHY center at Mall Chevy. Everything is a "mistake" and that is how it is handled. I am beyond frustrated, extremely disappointed, and OUT OF EMPATHY for the incompetent people who work at Mall Chevy. For a 55,000 car - this is RIDICULOUS!!!!!!!!! More

Rowland was very professional salesman he didn’t try to push the sale. He went above and beyond to get the deal done and answered any questions I had. He also did a follow up call with me to make sure I wa push the sale. He went above and beyond to get the deal done and answered any questions I had. He also did a follow up call with me to make sure I was happy with my purchase. Alex was also a pleasure to work with he was very thorough and explained all the financing questions I had More

My service rep was very polite and courteous. My vehicle was completed in an expeditious manner. My vehicle was completed in an expeditious manner. More