Mall Chevrolet
Cherry Hill, NJ
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2,661 Reviews of Mall Chevrolet
Buying our "new" 2011 Chevy Camaro Convertible was a hassle to start. We had to walk away four times since we felt deceived by the entire process before they came to the deal that they had offered was a hassle to start. We had to walk away four times since we felt deceived by the entire process before they came to the deal that they had offered. Now, the roof leaks every time it rains. Found that there had been a recall for this. Returned the car for service knowing full well what the problem was and that it would be several days to fix. The car is still under warranty. They did not offer a loaner despite the fact that we live in Philadelphia and said they were happy we had rented a car since they weren't going to get us back home. Three days later when they said it was finished, the gap that we had pointed out and knew needed to be fixed was fixed. The floor of the back seat was soaking wet with water. They couldn't make sure it was dry before I had to rent a car and drive over to pick up my car? Now, it rained last night and the floor is soaked again. They better be ready to hand me a set of keys to another car for the time it takes to fix this again. More
Great courteous service,and my salesman Jim Borgmann was extremely helpful throughout the entire sales and financing process. Very minor issue with my new vehicle, and Jim arranged to have it resolved. I extremely helpful throughout the entire sales and financing process. Very minor issue with my new vehicle, and Jim arranged to have it resolved. I met with the shop manager within 2 days at my convenience, and Larry quickly took care of it. I was very pleased with my experience at Mall Chevrolet, and would definitely recommend this dealership to others. One other note...I had my previous Corvettes serviced here, and my service rep Mr. Lott has always been truly great in every way. I DO NOT WANT AN ACCOUNT HERE, SO PLEASE DELETE THIS ACCOUNT ONCE MY REVIEW IS SUBMITTED. More
My wife and I was searching for a new car (Chevy Spark 2013) and Joe Jainnini helped us. Thanks to "JJ" we test drove the car, took it home, shopped around for financing and settled the contracts within 2013) and Joe Jainnini helped us. Thanks to "JJ" we test drove the car, took it home, shopped around for financing and settled the contracts within a 2 weeks of taking it home. We love our brand new car - Thanks Mall Chevy! More
I was referred to Karl Schilling at Mall Chevy after 2 of my co-workers had good experiences purchasing new vehicles from him. I told Karl I was looking for a used truck with specific features and price ran my co-workers had good experiences purchasing new vehicles from him. I told Karl I was looking for a used truck with specific features and price range. He showed me all of my options and made no attempt to up-sell me on something I could not afford which saved us both a lot of time. Karl made the process easy and fun with no sales pressure that you normally get from other places. I will be recommending Karl to my friends and family members who are looking to purchase a new or used vehicle. More
I visited Mall Chevy knowing that I wanted a new Camaro. I did my research online with regards to the Camaro's major competitors including the Ford Mustang and the Dodge Charger. My intentions, however, we I did my research online with regards to the Camaro's major competitors including the Ford Mustang and the Dodge Charger. My intentions, however, were to test drive all of these vehicle regardless of my initial impressions. When I pulled in I went straight for the Camaros on the lot and Dan DT Reilly kindly visited me within a few minutes, not too soon and I didn't wait long either. I told him what I was interested in and he showed me around the lot to look at the different models. It wasn't long before I was test driving the 2014 Camaro. I was very impressed with the vehicle. After the drive, we sat down to discuss trade in value for my old car and prices for my new purchase. I liked the numbers we ended up with and made the purchase. After everything was signed I was on my way, but not before DT showed me a few more specs with the car and got me started with the Bluetooth, and OnStar systems. I left very satisfied. In the following days/weeks I have visited for questions and minor alterations and was glad to have everything answered/complete no problem. I will and have recommended Mall Chevy to my friends and family. More
Wow where do I start?! I had an appointment at a GMC dealer set up for tomorrow to purchase a Sierra but stopped by Mall Chevy just for a second to take a look at a Silverado that I viewed online. Than dealer set up for tomorrow to purchase a Sierra but stopped by Mall Chevy just for a second to take a look at a Silverado that I viewed online. Thank goodness I did! My sales rep, Karl Schilling, gave me a better deal then I could have received anywhere else. He was extremely helpful, knowledgeable, and friendly. I could not have asked for a better experience from any other dealership. If you want to purchase a new truck or car, you would be dumb not to check out Mall Chevy first and talk to Karl. The staff was extremely friendly and everyone went out of their way to congratulate me on my purchase. Thanks to the Mall Chevy staff, especially Karl! More
This was the first dealership we visited. It had been about 14 years since we went new car shopping. Karl was honest, friendly and very informative about new and used cars as well as leasing and buying. about 14 years since we went new car shopping. Karl was honest, friendly and very informative about new and used cars as well as leasing and buying. Karl understood how much we needed a new car and what our budget was. He did everything in his power to get us the best car at the best price. I wanted to try another dealership first, but my husband wanted to go to Mall Chevy first. I am so my husband did!!!! Best car buying experience in a long time!!! More
First the background. I like to think my wife and I are smart buyers. We do research and read a bunch about the car before we look. My wife's camaro was rear ended and totaled. We needed a new car and wan smart buyers. We do research and read a bunch about the car before we look. My wife's camaro was rear ended and totaled. We needed a new car and wanted a family friendly car bc we have a new addition in the family. So we decided to look at the Buick encore, chevy equinox and ford escape. I am a GM only guy but my wife likes fords however we have always bought American. So we looked at the encore at burns gmc dealer in cherry hill. My wife loved the look, luxury options and mpg but we felt it was a bit tiny. Awesome car but too small. Burns staff were very nice and would have bought there if the car fit our needs. Next we went to Elkins chevy. My wife bought her camaro there. I can't say we will every go back after the cheap sales tricks they used. First they listed a 2lt equinox on line for a certain price. It was the color my wife wanted. We get there it has been sold of course. I noticed the stock numbers from the ones on the lot and online and they matched but the one we came there for was 400 numbers off. So my guess is they use it as a bait and switch. Which they did. They showed us a model lower 1lt and quoted us in writing more money then the car we org wanted (2lt) which was a model better with more features. So we didn't buy there. Finally we decided to give Mall chevy a try. We were received by Alex. We told him we were looking at the equinox. He showed us a dozen in all different price levels. He had me convinced if my wife wanted an equinox we where buying it here. Alex was great. He made my wife and I feel confident we were getting the best deal on the equinox. He made us comfortable with the options the car offered. He worked hard on getting us qualified for some of the rebate promotions. We must have visited Alex three times before we bought. I was able to communicate by text with him which made it a lot easier with work and handling a small baby. I am very happy with my experience at Mall chevy and having to have dealt with Alex. I would recommend going to see him and seeing what chevy got to offer. My wife loves the car. More
We were car shopping for our daughter, and we were impressed with the cars. Alex sold us when he insisted that we test drive the car, we were reluctant to take a test drive. We loved the car. Bob w impressed with the cars. Alex sold us when he insisted that we test drive the car, we were reluctant to take a test drive. We loved the car. Bob worked hard to help us make a deal we could afford. Jim gave us a fair appraisal on our trade-in; which was important. It was a completely satisfying experience, and we were impressed by how we were treated. I would highly recommend Mall Chevrolet. Because of Alex and Bob both our daughter and ourselves bought cars that day. -Pat and Glenn More
I purchased a brand new 2013 Chevy Sonic. The dealer was very friendly, approachable, and he gave an affordable deal. He instructed me well how to use the new feature that came with the car. I still keep in very friendly, approachable, and he gave an affordable deal. He instructed me well how to use the new feature that came with the car. I still keep in touch with him whenever I need help. More