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3,732 Reviews of Maita Toyota - Service Center
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October 09, 2021
Always friendly and helpful when I take my car in for service or buy accessories from the parts dept service or buy accessories from the parts dept More
by MARYELLEN0295
Verified Customer
October 08, 2021
Angel Cruz was very conscientious. Very good customer service. He went out of his way to accommodate me. service. He went out of his way to accommodate me. More
by RKYOSHIKAWA
Employees Worked With
October 08, 2021
Jason was very helpful. Did not have brakes needed for my car. The brakes were ordered. So Jason got a me overnight rental. So I could leave my car to be worked on the following day. Jason was friendly and c car. The brakes were ordered. So Jason got a me overnight rental. So I could leave my car to be worked on the following day. Jason was friendly and considerate. More
by RAMIREZ4286
Employees Worked With
October 08, 2021
I have purchased 3 new cars from the dealership and the quality of customer service has decreased so much over the years. I am so disappointed most times that I bring my car in for general maintenance. I quality of customer service has decreased so much over the years. I am so disappointed most times that I bring my car in for general maintenance. I paid for extended warranties and I have to argue with them to get the warranties honored. I had a tire issue and needed one new tire and it was eventually covered by the tire warranty. It took 3 service visit to get handled and 6 hours total of my personal time (1.5 hours ore more at each service). I should not have to work so hard and read my warranty paperwork multiple times for a 1 year old car. The tire specialist is the only reason I am not giving you one star. He worked hard to get me a very good equivalent tire to the better ones already on the car. More
by ALIGHT02
Employees Worked With
I do not remember ther name of the person and the picture is not up.
October 07, 2021
I was pleased with the whole service! Timely! The man who checked out my bill was great! A long-haired blonde young lady was outside and very busy all the time. checked out my bill was great! A long-haired blonde young lady was outside and very busy all the time. More
by GUAPO81449
Employees Worked With
October 04, 2021
I regularly have both my vehicles serviced here. This trip was good except for the wait time. I had an appointment and was quoted 60-90 minutes. It took 120 minutes. More accurate estimates would be appr trip was good except for the wait time. I had an appointment and was quoted 60-90 minutes. It took 120 minutes. More accurate estimates would be appreciated. But everyone I worked with was courteous and professional. Overall, a good experience. More
by Theophilus
Employees Worked With
Janelle
October 04, 2021
I had to wait for almost an hour for my car to be found when I came to pick up my vehicle from being serviced. I was on lunch break from a zoom class and was late getting back because my vehicle could not when I came to pick up my vehicle from being serviced. I was on lunch break from a zoom class and was late getting back because my vehicle could not be found. After I had been waiting about 20 minutes, a young lady, Kelly?, came and asked to look at my paperwork and went looking. She came back and asked for my paperwork then went in search of my vehicle. After 40 minutes, I went in and asked for the Service Manager. Val went in search as well. I am not sure what happened but I was not happy. I have worked in the industry and understand. It wasn't the drive personnel I was upset with because I know it was beyond their control and they were doing the best they could with what they had. More
by AUTOTEACHER95
October 01, 2021
Have purchased two cars with them and have been happy thus far. I always receive great service!!!! thus far. I always receive great service!!!! More
by WRIGHTMICHELLE
Employees Worked With
October 01, 2021
what's the point of making an appointment if we what's the point of making an appointment if we had to wait 3 plus hours for a service job. No one told us what the delay was. I want to what's the point of making an appointment if we had to wait 3 plus hours for a service job. No one told us what the delay was. I want to buy tires there but dread the wait. More
by JDMCROSA
Employees Worked With
