Back

Maita Toyota - Service Center

Sacramento, CA

4.0
3,727 Reviews

3,727 Reviews of Maita Toyota - Service Center

Sort by
March 10, 2022

Pleasant, efficient and professional. Service people were friendly. Maintenance was done in the time that I was told More

by DDOBITZ48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Over 2 1/2 hours late when From the time promised. It was about a 4 1/2 hour appointment More

by EYLST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 09, 2022

I had a roof rack added to my vehicle after I purchased it. I was called that the part was in and I made an appointment, I came in for my appointment and the service department was so extremely organized More

by HOTYE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown name
March 08, 2022

The service adviser was excellent. She communicated things clearly and was forthright. I’ll ask for her next time. Service itself was good, as expected. More

by JAMES.RANDALL.LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall her name unfortunately.
March 07, 2022

Chris did a great job checking me in and explaining what needed to be done for the maintenance on my car. Excellent service as always! Thank you, Maita Toyota! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
March 07, 2022

Nice folks. BUT Still waited about three hours for a standard vehicle checkup with reservation. More

by MIKERONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot name
Mar 14, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 06, 2022

The employees at Maita Toyota have always been cordial and helpful. I was informed of what the service entailed, the cost (prepaid service at time of sale) and approximate completion time. I had a ride ba More

by ABNER.CAPULONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Other than the long wait, my service needs were met well and the staff were friendly and helpful. More

by DEB_CROMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in service, Harry in parts
March 04, 2022

Received prompt and curtious service Good pricing and my needed repair was handled quickly and efficiently More

by CHEVYDUECE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

I was looking to check out the Avalon Hybrid but there were no cars on lot which was disappointing. I'm ready to buy but how do buy if there are no cars. More

by DPAPPAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rodriquez
...
80
...