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Maita Toyota - Service Center

Sacramento, CA

3.9
3,920 Reviews

3,920 Reviews of Maita Toyota - Service Center

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February 26, 2025

The hood support was broken and during the last service the oil pan protection was screwed on poorly and repairs were needed. You have to wait 3 hours for a regular oil change, in any other service it take More

by ALEKSANDRSHEKHOVTSOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Eilkhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Crittenden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Gullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Came in for our routine 5-K service. Always a smooth process and communication from beginning to end. Thanks! More

by MTCROSSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Quick and efficient service with next day appointment, as a Manager at a dealership I can appreciate the level of service they offer. More

by johnmcmanus1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

I arrived before my time, to change a light bulb, after two hrs people came/left just about 3hrs I got serviced I was emotionally hurt to tears, no excuse they neglected me More

by Barbara Best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed, African man
February 23, 2025

Maita Toyota, based on my personal experience, appears to engage in disability discrimination, at least on the Service Department side. More

by NREITOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Shibata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delaney (telephone reception)
February 21, 2025

Excellent job. Keep up the spirit. Thank you. Have a nice day. Maybe try to be a bit more personal. More

by vjnemana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name who serviced my car
February 21, 2025

It was a pretty busy day but they did their best to service my car More

by teresa8445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dint remember
February 19, 2025

Unlike last experience, this time service was provided in a timely manner. Was done in 1 hour or so. More

by jkhand
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Our longtime Service Advisor Norbert had to leave so he asked Bryce to step in. My wife and I were both very impressed with Bryce for his overall knowledge and his great customer service. Our last minu More

by NascarBilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

My husband and I were happy with the service we got, but my husband was not with the time it took to do it; especially since we brought it in early that morning, 10:45 am. More

by CAMPAARMIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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