Maita Toyota - Service Center

The wait time for drop off is ridiculous! I waited in my car with my screaming baby for 45 minutes AFTER my appointment time. And I arrived early! I will never forget that. Thankfully Jeremy I waited in my car with my screaming baby for 45 minutes AFTER my appointment time. And I arrived early! I will never forget that. Thankfully Jeremy was able to turn my experience around and get me rescheduled for the following day, first thing in the morning. He also set me up with a rental car so my baby and I could wait at home. More

Bad communication. Was told I would need a mold kit and that they would keep my vehicle overnight for it. Then was told to come get my vehicle the next day the part wou Was told I would need a mold kit and that they would keep my vehicle overnight for it. Then was told to come get my vehicle the next day the part would take a while and I needed to pay half of it now and then the rest later. 3 weeks later no response as to the part. And I feel like this is the same story I got another time. Why would I be charged for a part and then have to schedule another appointment for the part to be installed and pay another service fee for that part and inconvenience me more. Bad communication, still no part. This must be a scam More

Fast service. However, mechanics did not reset my check tire pressure dashboard. I will bring it later this week or next week to have it reset. However, mechanics did not reset my check tire pressure dashboard. I will bring it later this week or next week to have it reset. More

Taking too long, I was have Appointment 7 am up to1 pm I wait for that No one care about it wait for that No one care about it More

Love how they sent pic and video of working on car and replacement, new game changer replacement, new game changer More

Poor customer service! Was no water available to clean my windshield. Did not call when car was ready. Was no water available to clean my windshield. Did not call when car was ready. More

Tried to get me to purchase a fix I did not need for my vehicle that would have cost 13,000 dollars. vehicle that would have cost 13,000 dollars. More

I was told I needed a new battery, but I had just replaced my battery 14 months ago, I was given a quote on a rear rear gate lift actuator of $90 when I know there are $600 item so not happy with the replaced my battery 14 months ago, I was given a quote on a rear rear gate lift actuator of $90 when I know there are $600 item so not happy with the suggestions that weren’t accurate More

They worked hard to get my vehicle back on the road as soon as possible soon as possible More

Service and support is reliable. Evidence of service and multi point check is reported with documents Evidence of service and multi point check is reported with documents More