Maita Toyota - Service Center

Maita Service Center replaced the hybrid battery on my 2012 Prius with 420,000 miles on it. They did a good job at a fair price, and my Prius works well again with the new battery. I am getting about 15% 2012 Prius with 420,000 miles on it. They did a good job at a fair price, and my Prius works well again with the new battery. I am getting about 15% better gas mileage. The only minor issues I had is I had to leave my vehicle in the shop for almost 2 weeks with they procured the battery, and I will have to wait 4-8 weeks for my core deposit from Toyota on my old original battery. My Service Representative did a good job of keeping informed on the status of my vehicle and the parts and the quality of work was excellent. More

Experience was great. Got helped right away, and the car got arrived faster than expected. Got helped right away, and the car got arrived faster than expected. More

The service advisor was informative and answered my questions. She made sure I reviewed the paperwork and understood what was being done. I appreciated her being clear questions. She made sure I reviewed the paperwork and understood what was being done. I appreciated her being clear More

It’s deaf friendly by communicate with me via text and the workers show positive attitude towards me. Keep it up the workers show positive attitude towards me. Keep it up More

Well organized for traffic flow coming in for service…comfortable seating area…clean restrooms…excellent cantina. service…comfortable seating area…clean restrooms…excellent cantina. More

This is my first bad review for Maita. I while back i had a flat tire and needed to get it repaired. I bought the tires from them and was told flats are fixed for free. The problem came wh I while back i had a flat tire and needed to get it repaired. I bought the tires from them and was told flats are fixed for free. The problem came when i called to get it fixed they told me i needed an appointment and they couldn't see me until the next day. I had called early that morning and told them i need to add air after every stop. That didn't matter. So i booked the appointment for the next day. A friend at work told me that Americas Tire store would fix for free without an appointment. So i went there and they fixed it i 45 minutes. Maybe i will buy my tires from them next time. That got me thinking about another issue they never resolved. I had a n issue with my door making a loud noise while opening and closing. Twice when i was in i asked them to look at it and they didn't. The third trip in I asked again and they told me it needed to go to the body shop. By then my extended warranty was expired or so they thought. I told them i bought the 120k6 year and they said i would have to call Toyota to confirm that. They gave me a number that didn't even work. My foamily and i have been going there for years and had 7 different Toyotas serviced there. I should have made a bigger stink about the door a while back. All that being said i would still recommend them for now. We have also had service since my issues that went well. More

Dealership was professional I received coupon book the day of service not able to use day of service not able to use More

Great Service! Able to make appointment when I needed on short notice. Fast work, no waiting. Able to make appointment when I needed on short notice. Fast work, no waiting. More

I did not anticipate getting my service done in less than an hour. I dropped off my vehicle on Saturday after scheduling an online appointment. The check in process was easy, and my service advisor Pedro was an hour. I dropped off my vehicle on Saturday after scheduling an online appointment. The check in process was easy, and my service advisor Pedro was a pleasure to work with. Also, Callie had great customer service when it was time to pick up my vehicle! More