Back

Maita Toyota - Service Center

Sacramento, CA

4.0
3,727 Reviews

3,727 Reviews of Maita Toyota - Service Center

Sort by
April 18, 2022

My experience at the dealership was great they diagnose the problem with my vehicle, explain the cost and fixed the problem the next day .I’m very satisfied. More

by MSPONG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Great service, they never oversell any milestone service or products. I would highly recommend them for service. I've been a customer of theirs for 20 yrs. More

by RALYLES22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
April 18, 2022

The service agent was helpful. She was able to help us get the right work done. More

by UNICHELLE.LAYGUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Great service worth the wait which was about one and half hours. Good thing the waiting room is comfortable. More

by IBA49ER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2022

One service rep quote the price of repair about $200 more than what the service manager quoted me ; so I complained , and it was corrected . I wonder whether those service employees work for commission only More

by georgesilhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryce Shibata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

April 15, 2022

Over the nearly eighteen years I've been taking my cars there, the Maita service department has rendered outstandingly professional and courteous service on my Toyotas, and this time was no different. More More

by NAGARJUNA1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Cortez
April 14, 2022

The undercarriage of my car has a panel that needs clips. I was told it would cost $500 to correct. I believe this is an intentionally design flaw that requires repair and should be paid for by Toyota. I pai More

by P.CELESTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Latham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saephanh
4.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
Apr 24, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

April 14, 2022

Friendly staff. Maintenance recommendation and available options were thoroughly explained. Nice and spacious waiting area where I was able to walk around and get my More

by Prius Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Elias
April 14, 2022

hope there will be less waiting time than almost two hours, perhaps one hour and fifteen minutes is the best operating time for each service. More

by HLWPH1960
Customer Service
Recommend Dealer
Yes
Employees Worked With
n/a
April 14, 2022

My car was ready before they said it would be scheduled to have a service. More

by ANNABELCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
74
...