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Maita Toyota - Service Center

Sacramento, CA

4.0
3,726 Reviews

3,727 Reviews of Maita Toyota - Service Center

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June 17, 2022

They neglected to put my car back together correctly and didn’t care that I had to wast my time, money and gas to bring the vehicle back to have them fix their mistake. They sure didn’t miss an opportunity More

by Upset in Sacramento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie Maita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kit Kinne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Gullo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

Jul 14, 2022 -

Upset in Sacramento responded

If you cared, you would have noted in the service history that your techs had previously left the oil flap open upon completion of an oil change. You know what else is ridiculous? If you call and order parts from the parts desk at Maita, they CANNOT price match their OWN online advertised price for parts. You’re forced to order online through their website to get a discount.

June 17, 2022

WORST CUSTOMER SERVICE. I called to schedule an appointment for a airbag recall and the woman was so abrupt and rude. Don't bother taking your business here because they More

by Don't call Maita!
Customer Service
Recommend Dealer
No
Employees Worked With
Unfortunately, I didn't catch her name.
Jul 14, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

June 16, 2022

Nathan was great, excellent customer service. Thank you, I would recommend to family an friends to go to Toyota for service on Auburn Blvd in Sacramento More

by Maddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 14, 2022 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

June 16, 2022

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by SAMEERALNABHANI9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
June 15, 2022

Even though I arrived early, I was seen right away. The service provided was professional, efficient, and as promised. More

by KOPPERLBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Customer representative should have been more tentative to letting me know when my car would be completed after 2-3hrs I was not notify that it would take longer. Instead of taking on more than one can han More

by Vavg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
June 14, 2022

It took about 30 minutes for someone to acknowledge I was alive. Very busy on a holiday weekend other than that they always do a good job with my truck. More

by PHANTOMDOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Tire rotation and check brakes and fluids. . took over 1 1/2 hours. No oil change this trip More

by 3SLMATS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Didn’t get nsme
June 13, 2022

Thank you for your availability to schedule my appointment, efficiently service my car, and get me back on the road in a timely manner. And I feel safer knowing my car is working with top notch m More

by CHRISTYGERMANY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Reyes
Jul 14, 2022 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

June 09, 2022

I recently took my vehicle in for a recall. The service tech Junko was the best. She always keeps me informed of my vehicles progress and is so very nice More

by TOYPHARMD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junko Case
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