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Maita Toyota - Service Center

Sacramento, CA

4.0
3,724 Reviews

3,724 Reviews of Maita Toyota - Service Center

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January 03, 2023

I could not get answers to why repair was so expensive. I was not heard, I was dismissed because I would not just hand over the money More

by MZGRINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saephanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 03, 2023

Mechanic forgot to fix brake light although it was on the work order. Had to wait two hours for the initial service , then another 1/2 to repair the brake light. More

by CLARISSAHINMAN
Recommend Dealer
Yes
Employees Worked With
Adrian-5 stars
December 31, 2022

I was in for a routine oil change/tire rotation and the service went quick, smooth, and professionally executed as expected. More

by PALAGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Reyes
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the great review! We appreciate you choosing Maita throughout the years.

December 30, 2022

Just think about make a money , not cooperative ,I am not recommending anyone to go here More

by CBA_DHAKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Shibata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

December 28, 2022

A week after bringing in my car, we had a low tire pressure warning light. I expected that even from an oil change, I would have had my tires inflated to the correct pressure. Now it is possible tha More

by AL357747
Recommend Dealer
Yes
Employees Worked With
I don't remember their name.
December 26, 2022

Great service and the asean employees are very helpful and honest. Satisfied with the service. More

by CC48CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Latham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saephanh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

December 26, 2022

friendly fast and professional service. Always deliver the requested service in the promised amount of time. More

by JHALLERPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

December 26, 2022

Ask for Assistant Service Manager Junko Case! She provided excellent service, personable and compassionate. She had no idea what a difficult crisis I was personally going through, so her kindne More

by b8m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junko Case
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

December 22, 2022

Thank you for the great service I received. I am thankful to Assistant Service Manager Junko Case for going the extra-mile for me. More

by FFARMER8075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junko Case
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

December 22, 2022

Jason Saephon continues to go above and beyond. Thanks for another great experience at Maita Toyota. More

by RONNICOMSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

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