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Maita Toyota - Service Center

Sacramento, CA

4.0
3,723 Reviews

3,723 Reviews of Maita Toyota - Service Center

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January 14, 2023

could do better with multi-point inspection hand out to the customer when service get done More

by HLWPH1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

very well organized and efficient with a great waiting area. friendly service and explained everything. More

by BOBBI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 11, 2023

They have always been on time when they said they would have my vehicle done, More

by SSEWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 10, 2023

Service was quick and proficient. I was only there for approximately 1 hour. Everyone was professional More

by SPIKIEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 10, 2023

Customer service was excellent. Service center did have to keep our car overnight, even though we dropped it off by our appointment time, 9am. However, they communicated with us wel More

by HABDU76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junko Case
January 09, 2023

Showed up for my appointment early and was greeted with enthusiasm at the driveway. My service writer came out and took all of my information and proceeded to have my vehicle ready long before the p More

by JJURADOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the great review! We appreciate you choosing Maita throughout the years.

January 09, 2023

My 4Runner has 17500 and the 4Hi, 4LO, 2H shifter knob was rattling so it should be covered under the 25k warranty. The techs said it had looked like the cap on the knob had been pried and glued. I have More

by JOYOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saephanh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 04, 2023

This dealership is my far the best dealership I have encountered. Their customer service is top notch and they do everything they can to make the customer happy. Val, the service manager is phenomenal. More

by TFNCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the great review! We appreciate you choosing Maita throughout the years.

January 03, 2023

The review is based on service. . I had an appointment @8:45am.. I purchased a product from your company based on the recommendation from the service person a couple months ago.. I s More

by ATUESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 03, 2023

I could not get answers to why repair was so expensive. I was not heard, I was dismissed because I would not just hand over the money More

by MZGRINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saephanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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