Maita Toyota - Service Center

New computer system had me waiting to check in for over 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because I did not respond soon enough. Company's should not take customer service out of play when implementing technology that is all electronic to the customer. IT IS STILL OK TO TALK TO THE CUSTOMER! The manager was nice enough to call me back about my concerns, even though I will need another trip to the service department. More

I brought my 2017 Tacoma in for service last Saturday. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. The service technician spilled oil all over the front of the engine. Now belt squeaks when I start it up. Not cool. More

I was told that I have an appointment at 1 pm to service (a wheel alignment) my truck, and I expect the service to be completed within a reasonable amount of time. When I asked the man at the front desk on (a wheel alignment) my truck, and I expect the service to be completed within a reasonable amount of time. When I asked the man at the front desk on how long is the service going to take, he told me that my truck wouldn’t be finished and ready until 4:30 pm. At that point I refused the service because I had another appointment at 4 pm that I had to attend, so it didn’t work out. A wheel alignment doesn’t take 3 and a half hours to complete. More

It’s convenient. The employees are cool and professional. I just chill and wait. It’s nice The employees are cool and professional. I just chill and wait. It’s nice More

As always , it was a very pleasant experience! Everyone is very friendly, kind , professional, and helpful! Everyone is very friendly, kind , professional, and helpful! More

Liked the feature of a video of the inspection of my car. The volume was a bit low but liked this feature The volume was a bit low but liked this feature More

No return call after we asked for status. Maita person drove car recklessly upon return.. Maita person drove car recklessly upon return.. More

As usual the experience at Maita Toyota was good. Norbert was very helpful and all process was smooth! Norbert was very helpful and all process was smooth! More

Great car service, needs improvement on agents time management for customers who choose to wait. management for customers who choose to wait. More

Your service reps were great along with your rental car unit. I appreciate their help. unit. I appreciate their help. More