Maita Toyota - Service Center

I like this dealership and normally I’m happy with the service department, but this latest visit was disappointing. Bang Shenghai or something like that wrote up my service order and scolded me for not v service department, but this latest visit was disappointing. Bang Shenghai or something like that wrote up my service order and scolded me for not visiting more frequently even though my mileage is nowhere near 5,000 miles. I’m a grown up. I don’t need that. He didn’t call when my car was ready for pickup and he didn’t call in response to my calling in to check on it. When I called a second time, the service department receptionist told me the car was ready. When I arrived to pick up my car, no one was at the service desks so I went straight to the cashier who eventually found my paperwork. I had asked about a price on the Hydraulics replacement for my rear hatch. No one bothered to get that info for me. After paying, I went out to wait for my car and it took a long time to come. I missed a day of work despite taking the car in at 7:00 AM. Service? I think not. More

The service manager did not inform me about what was going on with my Car. It to find someone else To answer my questions. going on with my Car. It to find someone else To answer my questions. More

Thorough, friendly and knowledgeable. We appreciate the calls letting us know what was going on with the vehicle. We have always taken our cars to Maita for maintenance, and plan to do s We appreciate the calls letting us know what was going on with the vehicle. We have always taken our cars to Maita for maintenance, and plan to do so. More

Great staff. Very professional. Communicated with me with every process of my car and coordinated options for picking up my car at the end of the day. Very professional. Communicated with me with every process of my car and coordinated options for picking up my car at the end of the day. More

Fast service, friendly and knowledgeable staff. My first time bringing our car here as my husband usually does but I was pleasantly surprised at how easy it was to work with staff to get my car ser My first time bringing our car here as my husband usually does but I was pleasantly surprised at how easy it was to work with staff to get my car serviced in such a fast and efficient manner. Plus it was nice to be able to wait for my car in such a modern, clean facility which includes all the comforts of home (tv, lounge, food/drink, wifi/charging station and a working area). Thank you Maita Toyota for making car maintenance as convenient and enjoyable as possible. More

Helpful, timely, nice service. I don’t have more to say but this app is requiring it. I don’t have more to say but this app is requiring it. More

Friendly, knowledgeable, efficient and professional staff. Appointment for standard service was convenient and waiting area and restroom were exceptionally clean. staff. Appointment for standard service was convenient and waiting area and restroom were exceptionally clean. More

I think that maita Toyota is a good dealership, but I also think that as a customer a call back of when your car is ready for pick up could be better in calling back the customer. also think that as a customer a call back of when your car is ready for pick up could be better in calling back the customer. More

Fast friendly and knowledgeable. I always enjoy bringing my car in to somewhere I can trust I always enjoy bringing my car in to somewhere I can trust More

Liam was my sales rep and helped me switch from buying a Prius to the car I actually wanted, RAV4 LE Hybrid. He found one on the lot that I was able to purchase with my trade-in. Brian Grissom was excellent Prius to the car I actually wanted, RAV4 LE Hybrid. He found one on the lot that I was able to purchase with my trade-in. Brian Grissom was excellent as my finance advisor at Maita. Although I spent more time there than I wanted (about 4 hours), I was able to have my questions answered about extended warranty coverage and have fun at the same time! Brian and Liam made that happen for me! More