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Maita Toyota - Service Center

Sacramento, CA

3.9
3,895 Reviews

3,895 Reviews of Maita Toyota - Service Center

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February 23, 2018

Professional and friendly Kurt was very helpful from my first phone call and to helping me the next day. He understood my warranty and gave me advice that it would end in 3 mon More

by DMSAMIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Schnell
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for seeing what we see in Kurt. We hired him from another Toyota dealer because of his ability to keep you completely informed and to give solid advice regarding your vehicle's needs. Mike Latham Service Director Maita Toyota

February 23, 2018

Friendly and effiicient Service Adviser was knowledgeable and gracious. It was for nail in tire which they patched and turned off the tire pressure warming light on dashboar More

by NurseF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We know that tires are important and Jason is here to make sure that you get the most and safest life out of them (and give you options for new ones when the time comes.) Thank you for taking the time to recognize Jason for his skill set. Mike Latham Service Director Maita Toyota

February 23, 2018

Service was competent and on time. Previous work on my Toyota Camry in the recent past indicated the dealer's repair workers were very competent and hard workers. The price was not the More

by REDDIE_1357
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Lowe
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We understand that we are not always the lowest priced option and strive to provide excellent service for our charges. Jacob is an awesome example of completing that task for Maita Toyota' Service and Parts Departments. Thank you for your continued patronage and your kind words. Mike Latham Service Director Maita Toyota

February 23, 2018

Fast, easy, no surprises. I arrived early, got checked in, 30 minutes later they were done and no surprises. Joe was very professional, courteous and cute. I was finished even More

by CATALANOSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We love to hear about our processes working as intended and making your service visit quick, easy and painless. Joe works hard every day to make that happen for everyone of his customers. Thank you for taking the time to let us know that we get it right. Mike Latham Service Director Maita Toyota

February 23, 2018

Great,service lady was awesome and so was Tara sales Tara was very engaging .service Bethany was very awesome went to my car about 3 times to get some stuff I had left behind,with a smile.Great asset to More

by AGKMCCORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We can't say enough about Bethany's customer service skill set. She sets the bar high for all of us. Thank you for taking the time to recognize Bethany. Mike Latham Service Director Maita Toyota

February 23, 2018

Toyota Priscilla is very informative in all she knows of service. Professional, knows what she’s talking about, I appreciate people that know what there talk More

by Jackie222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Priscilla. She moved up in our department from Service Coordinator (setting reservations) to Express Maintenance Advisor because of her knowledge and ability to put all the pieces of the puzzle together for our customers. Mike Latham Service Director Maita Toyota

February 22, 2018

Starting problem resolved. I had a chronic but inconsistent starting problem with my 2004 Tundra. Val kept me informed on the progress the technicians were making. The problem More

by TERRYNANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We love to hear about our employees working through your situation and giving you good, solid solutions to consider. Thank you for taking the time to tell us about Val and his team of service technicians. Mike Latham Service Director Maita Toyota

February 21, 2018

Great service Fantastic service. Lawrence was great. Made an appointment and waited approximately 90 minutes. Waiting area clean and excellent WIFI I would highly More

by PHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Rochelle
Feb 21, 2018 -

Maita Toyota of Sacramento responded

Thank you! Lawrence embodies our commitment to completing your service in a timely manner each and every time that you visit us. We appreciate the time you've taken to give us this feedback. Thank you, Mike Latham Service Director Maita Toyota

February 21, 2018

Always great service This is the only dealership i use. I buy my cars there and they are the only ones who service my vehicles. Everyone there are always so nice and he More

by RES.SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Pascual
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for the time spent to shout out to our awesome employees. Mike Latham Service Director Maita Toyota

February 20, 2018

Renew my Car Care Program I had only 20 minutes to get this done or I was going to be late for my doctors appointment at McClellan. When I got to Bethany - we got it done in 1 More

by JUSTKATHERE2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Feb 20, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Bethany's customer service skills. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

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