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Maita Toyota - Service Center

Sacramento, CA

4.0
3,721 Reviews

3,721 Reviews of Maita Toyota - Service Center

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September 28, 2023

The waiting time was too long even though had scheduled appointment and the service member did not even update me with the progress. More

by ALIDAD_REZAYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
September 26, 2023

I'm actually writing them a letter to complain. I was told my service would take two hours. It took over three. When I got my car back, a service light was still on, indicating low tire pressure. I More

by Tonja E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure. Don't have the paper in front of me.
September 26, 2023

Very helpful and informative. I would recommend him to friends and family. Very nice facilty More

by bdward57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Great service. Frendly service.I will be back.l will bring back my wife van. More

by TOMDILLARD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Although I had an appointment for repair, the repair was not made. I was told instead that the required part was not in stock. I waited 2 hours before I was told about this. More

by JMBELLUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
September 24, 2023

efficient, accurate diagnostics; good price on new tires; excellent communication by my service manager. good experience in every way More

by joelsteinberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bailey
September 24, 2023

Never going back. Attempted to stick me with $1000 charge for $100 fix on a free recall More

by User-a5640ad015
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
September 22, 2023

Avery Cruz was very professional, courteous and helpful all the way through my experience at Maita. More

by AJWEHRSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Cruz
September 21, 2023

Chris was amazing! Answered all of my questions and made feel completely comfortable in having my vehicle serviced with Maita! Chris's customer service is 10/10! Hands More

by mommamartineau3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
September 20, 2023

I was quite disappointed with my visit to Maita Toyota. I reserved my appointment the night before for a prepurchase inspection, and then I called to confirm on the morning of the appointment. When I arriv More

by htatherton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did talk to a very nice person in finance about possibly buying a service warranty. He was helpful, although I did not buy the warranty.
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