3,905 Reviews of Maita Toyota - Service Center
Excellent service Maita continues to complete service in a timely manner at a competitive price. The parts department and the service dept worked together to get the wi Maita continues to complete service in a timely manner at a competitive price. The parts department and the service dept worked together to get the window glass installed expediously. More
Friendly and getting the work done quickly. I liked that the the service department was open until 9 pm on a Saturday. I was visiting my sister in Sacramento. My car had to be towed. My alter I liked that the the service department was open until 9 pm on a Saturday. I was visiting my sister in Sacramento. My car had to be towed. My alternator and battery were both damaged and I needed to be home by Monday. Their quick work go me home on time. More
Great Experience Service advisor was very professional and the debrief of the work done was exceptional. Also, the breakfast sandwich at the dealers snack bar was out Service advisor was very professional and the debrief of the work done was exceptional. Also, the breakfast sandwich at the dealers snack bar was outstanding. More
Great Service Luis called me right back with an estimate and got me in the same day to replace my taillight. He’s friendly and answered all of my questions. Luis called me right back with an estimate and got me in the same day to replace my taillight. He’s friendly and answered all of my questions. More
Easy Maintenance Just in for routine service (Toyota Care) and took less than one hour...Marlon is always friendly, efficient, and knowledgeable about my car's history Just in for routine service (Toyota Care) and took less than one hour...Marlon is always friendly, efficient, and knowledgeable about my car's history. Waiting area is comfortable. My only issue was I declined a car wash or rinse that service dept offers -- I had just had a special, expensive car wash & detail the day before. But service dept did it anyway (which kept me waiting another 10 minutes) and because they didn't dry it, there were water spots all over my pretty car. But otherwise, I would always recommend Maita. More
Treated me very well I was treated very good even though I didn't have an appointment I just did a walk in without an appointment and waited for my vehicle. It was ready I was treated very good even though I didn't have an appointment I just did a walk in without an appointment and waited for my vehicle. It was ready when promised. More
Very well done! Oil change and new front brakes! A lot cheaper than other places and a $50 off coupon. Great service and treated very well! Couldn’t have gone any bet Oil change and new front brakes! A lot cheaper than other places and a $50 off coupon. Great service and treated very well! Couldn’t have gone any better. More
Tire trouble The service team at Maita Toyota is truely one of the best. I came with a nail in my tire and when they told me they couldn't patch it I was ready to The service team at Maita Toyota is truely one of the best. I came with a nail in my tire and when they told me they couldn't patch it I was ready to wait a week for my new tire but they had it ordered that day and ready to be put on the next afternoon. More
Oil Change only took 4 hours with an appointment! I had an appointment for 11 am and arrived early for it. I waited in the drive to be checked in for 30 minutes! There was a line for people with appoi I had an appointment for 11 am and arrived early for it. I waited in the drive to be checked in for 30 minutes! There was a line for people with appointments, another line for people without appointments, and another line for people with some kind of service they prepaid for, like a service contract agreement. Way too many customers at once. I felt like my appointment didn't mean anything. Their service department is overwhelmed with too many customers. The service coordinator told me the wait would be 1.5-2 hours, which I thought seemed like a long time since I had an appointment. It ended up being FOUR hours! That is an unacceptable length of time for an oil change. When my car was done I was given printouts with conflicting information on it about problems seen on my car. Zack told me he'd type something up and send it to me in email to explain the findings but I didn't receive anything. It's too bad because this used to be a good place for an oil change - I've been going there for many years. I won't go back. More
Always treated with respect and very courteous. Have dealt with Maita Toyota for years. Both several cars from them and their service department personnel have been professional and friendly. Alwa Have dealt with Maita Toyota for years. Both several cars from them and their service department personnel have been professional and friendly. Always smile and remember your face/name. Thanks More