3,725 Reviews of Maita Toyota - Service Center
Timely and efficient service that resolved my service issues Thank you for the fast and efficient service on June 27, 2018. Karnia Gonzalez answered all the service questions I had for her and had my vehicle rea Thank you for the fast and efficient service on June 27, 2018. Karnia Gonzalez answered all the service questions I had for her and had my vehicle ready to go in about an hour. In addition I would like to thank the lady (Sorry I have forgotten her name) who after my servicing was complete worked with me to resolve a Bluetooth connection problem with my Camry. The phone connection is now working just fine. More
Friendly, efficient, and thorough service from Maita staff! From the friendly greeting from Art the intake person to the handoff to Karina, service advisor, my experience with Maita staff and facilities has alw From the friendly greeting from Art the intake person to the handoff to Karina, service advisor, my experience with Maita staff and facilities has always been positive and on point. All my questions and concerns were addressed during my visit. Anything promised was delivered which I greatly appreciated. One glitch was that I asked for a car wash but when my car was delivered, it was not washed. Karina went out with me to check and when this was discovered, she immediately took care of getting it washed. I look forward to many years of service until my next new Toyota from Maita! More
Excellent customer service Eddie always provides us with excellent customer service. He is always very helpful, kind and patient. Whenever we have a question or concern, he hel Eddie always provides us with excellent customer service. He is always very helpful, kind and patient. Whenever we have a question or concern, he helps us understand the problem and gives us great advice! Eddie Sanchez, your the best!!! More
Great truthful service. Very truth about what they recommend what I should have serviced on an older vehichle. They figured it would not bet worth the cost of the car to do Very truth about what they recommend what I should have serviced on an older vehichle. They figured it would not bet worth the cost of the car to do the service on this car. More
Excellence Excellent service, timing and friendliness. My truck was serviced and washed very nicely. Katrina explained how to save me money with a maintenance pl Excellent service, timing and friendliness. My truck was serviced and washed very nicely. Katrina explained how to save me money with a maintenance plan. Very good. More
new to Sacrament, Toyota Maintenance Welcoming staff, maintenance completed timely and job well done. They offered a Lyft to pick me up to get my car, once the work was completed. Welcoming staff, maintenance completed timely and job well done. They offered a Lyft to pick me up to get my car, once the work was completed. More
Total service center seemed disorganized. I was not kept informed as to status during a 4 and a half hour service appointment. I had to ask for status update after 3 hours. Bottle of windshi I was not kept informed as to status during a 4 and a half hour service appointment. I had to ask for status update after 3 hours. Bottle of windshield cleaner was left in console. When told my car was ready no attendant could find it. I had to go out in the pickup area and tell attendant that it was my vehicle. Was given final paperwork and was told I was good to go and I had not yet paid for the service work, then the wrong papers were given to the cashier. All in all I was left tired and frustrated. Hopefully the service work was completed as stated. More
Highly satisfied Fast service while i waited, efficient, thorough. Pleasant waiting area. I've seen this dealership improve their service over the years. Very happy wi Fast service while i waited, efficient, thorough. Pleasant waiting area. I've seen this dealership improve their service over the years. Very happy with Toyota reliability. More
Good service I made appointment online and the only option was to leave the car for the day. When I arrived I was told it would be ready in about an hour. I would I made appointment online and the only option was to leave the car for the day. When I arrived I was told it would be ready in about an hour. I would have waited if I knew beforehand instead of having my husband drive across town twice. Other than that everyone was friendly and thorough in communicating what my car needed. I loved the car wash. More
Saved my weekend in Sacramento I was visiting Sacramento for the weekend and I had a flat tire so Toyota dealer was the only one open. Unfortunately service was closed so I rented a I was visiting Sacramento for the weekend and I had a flat tire so Toyota dealer was the only one open. Unfortunately service was closed so I rented a car and left my vehicle for service, it was ready the next day. Everybody was very polite and friendly, I highly recommend them. More