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Maita Toyota - Service Center

Sacramento, CA

4.0
3,726 Reviews

3,726 Reviews of Maita Toyota - Service Center

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August 02, 2018

Maintenance service Great staff and service -too bad the car wash was out of service as that is such a time saver for those of us with incredibly hectic work schedules. More

by SPT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
August 02, 2018

Excellent work and service, everytime I visit Maita I have been bringing our Toyota's to Maita for service for years and everytime I visit I continue to be impressed by the experience. From the first p More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Car Serviced I brought in one car for a routine oil change and I brought in another car for rear brake pads. Both cars were completed in record time. Our service More

by NEILINDA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Maita Toyota Personnel These service agents are great - take their time with you - and did I say they are great? Highly recommend Maita Toyota for all your needs! More

by CGLENN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2018

Excellent They were really friendly they Were very easy to work with and easy to communicate with and was very convenient because I hadn’t made an appointment More

by humbertovega11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Sanchez
July 31, 2018

excellent service wait time was projected @ 1.5 hours reduced to 35 minutes. I came prepared to read, did not have any time, I was quite surprised. Service em More

by ROSALIND.WEDDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
July 31, 2018

Ms. Karena was very helpful Ms. Karina was very helpful first time have a very helpful customer service thanks very much I had a bad experience with previous customer service More

by ADAMCOCLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Dissapointing and Decieving Had my tires rotated one week which was a good experience at Maita (would have been 5 stars). Was informed everything was great and to come back in 6 More

by scott888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not bother take names of the person I was working with and those behind the seens
Aug 08, 2018 -

Maita Toyota of Sacramento responded

Thank you for the feed back. We apologize for the poor service experience. We will use this information to improve our service in the future.

July 30, 2018

Service Center Professional Lee is great! Goes above and beyond to make sure your car is taken care of. Very friendly and detail oriented when it comes to going over the service More

by byronhetherton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Tire repair Jason was super helpful and made sure I was kept informed and helped me resolve my issue. He was very good about updating me during the repair and mad More

by PHOEBE.MAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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