3,726 Reviews of Maita Toyota - Service Center
Service A1 Service manager was awesome and gave me Uber because I was told that the job would take 4 hrs and I wanted uber. He allowed me to take uber even tho Service manager was awesome and gave me Uber because I was told that the job would take 4 hrs and I wanted uber. He allowed me to take uber even tho he felt job could be done while I wait. Also outdoor guy was fast, professional - Only glitch was my appointment was in 35min and I had to wait almost 15 mins for valet to get my car out front. If it was going to take that long I should hcvw gone to valet before service manager. I was worried about getting there on time if traffic got bad. More
Just okay My service writer was very nice and has nothing to do with my low review, he was great at communicating and taking care of my concerns. I am a bit d My service writer was very nice and has nothing to do with my low review, he was great at communicating and taking care of my concerns. I am a bit disappointed how the mechanics handled my vehicle. I find it very odd that they do not care to be a little cleaner when servicing my car. For example my oil change sticker on my windshield, they removed the old one, left all the gunk on it and then placed the new one below where the old one is with dirty finger prints all over it for me to clean up which I find very annoying and shows the amount of care they put into it. More
Received conflicting information Printout I was given showed my brakes were in the green but tech notes stated I needed brake work soon. Then when I picked up the vehicle NO ONE offe Printout I was given showed my brakes were in the green but tech notes stated I needed brake work soon. Then when I picked up the vehicle NO ONE offered an explanation. Very disappointed in this service experience. More
Very friendly The folks were very friendly except the lady that signs out the cars. Also I had to wait quite a bit for my car. The check in woman was extremely frie The folks were very friendly except the lady that signs out the cars. Also I had to wait quite a bit for my car. The check in woman was extremely friendly and helpful More
Service Dept outstanding sales could be better I have always been pleased with the courtesy and efficiency of the service dept. Everyone there is definitely 5 stars. However the sales dept in all o I have always been pleased with the courtesy and efficiency of the service dept. Everyone there is definitely 5 stars. However the sales dept in all of my dealings makes me feel like I am shark chum. More
Service Everything was great. Everyone is courteous and does a great job Thank you to all of your staff. Great job!!!! We appreciate all of your staff. Everything was great. Everyone is courteous and does a great job Thank you to all of your staff. Great job!!!! We appreciate all of your staff. More
Excellent service but I always go to Maita Toyota to get my car serviced because their customer service is excellent and they go above and beyond when servicing my car. The I always go to Maita Toyota to get my car serviced because their customer service is excellent and they go above and beyond when servicing my car. The only problem I had this last visit is that the estimated time I was given was 2 hours, but I ended up waiting for my car twice as long. I wouldn’t have minded as much if someone let me know why, but I didn’t find out until my car was ready. In the end, the mechanic was just doing everything he could to service a certain part of my car. So, I still give 5 stars for their service. More
Minor repair issue. Staff is always courteous and helpful in communications. Today’s appointment went smoothly although nothing complex just regular maintenance. When t Staff is always courteous and helpful in communications. Today’s appointment went smoothly although nothing complex just regular maintenance. When the car was completed I drove home. I needed to return back to the dealership in that when they changed the cabin air filter they did not align the glove compartment door correctly so it couldn’t close. They must not have tried to open it otherwise they would immediately know that it wasn’t installed properly. Wasted an extra hour coming back to the dealership. Obviously if they try to check their work it would have apparent. Do not remember any staff members name. I picked a name so that I could submit this evaluation! More
Great service! Always a painless service experience at Maita Toyota when Steve Morris is your service advisor. Friend, professional and efficient. No surprises! Always a painless service experience at Maita Toyota when Steve Morris is your service advisor. Friend, professional and efficient. No surprises! Everything done right the first time. More
Friendly service Fair price and speedy. Someone ate fast food in the car. Stinky. They shouldn't eat in customers cars. Still, the work done was done right (as far as Fair price and speedy. Someone ate fast food in the car. Stinky. They shouldn't eat in customers cars. Still, the work done was done right (as far as I can tell) More