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Maita Toyota - Service Center

Sacramento, CA

4.0
3,726 Reviews

3,726 Reviews of Maita Toyota - Service Center

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August 03, 2018

Service A1 Service manager was awesome and gave me Uber because I was told that the job would take 4 hrs and I wanted uber. He allowed me to take uber even tho More

by mfs4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
manager named Zack and tall outdoor guy, I did not get the names
August 02, 2018

Just okay My service writer was very nice and has nothing to do with my low review, he was great at communicating and taking care of my concerns. I am a bit d More

by Julianaljub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Butcher
Aug 08, 2018 -

Maita Toyota of Sacramento responded

Thank you for the feed back. We apologize for the poor service experience. We will use this information to improve our service in the future.

August 02, 2018

Received conflicting information Printout I was given showed my brakes were in the green but tech notes stated I needed brake work soon. Then when I picked up the vehicle NO ONE offe More

by Highlander owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Butcher
Aug 08, 2018 -

Maita Toyota of Sacramento responded

Thank you for the feed back. We apologize for the poor service experience. We will use this information to improve our service in the future.

August 02, 2018

Very friendly The folks were very friendly except the lady that signs out the cars. Also I had to wait quite a bit for my car. The check in woman was extremely frie More

by BPBUSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t catch their names. I wish I had
August 02, 2018

Service Dept outstanding sales could be better I have always been pleased with the courtesy and efficiency of the service dept. Everyone there is definitely 5 stars. However the sales dept in all o More

by KENPEACENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall their names.
August 02, 2018

Service Everything was great. Everyone is courteous and does a great job Thank you to all of your staff. Great job!!!! We appreciate all of your staff. More

by GILLYSUE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
August 02, 2018

Excellent service but I always go to Maita Toyota to get my car serviced because their customer service is excellent and they go above and beyond when servicing my car. The More

by RILEY397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
August 02, 2018

Minor repair issue. Staff is always courteous and helpful in communications. Today’s appointment went smoothly although nothing complex just regular maintenance. When t More

by DUGAN_JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Couldn’t remember any names
August 02, 2018

Great service! Always a painless service experience at Maita Toyota when Steve Morris is your service advisor. Friend, professional and efficient. No surprises! More

by MAS95692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
August 02, 2018

Friendly service Fair price and speedy. Someone ate fast food in the car. Stinky. They shouldn't eat in customers cars. Still, the work done was done right (as far as More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sigston
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