3,751 Reviews of Maita Toyota - Service Center
Great customer service and facility I had been dreading going to the dealership to get some recalls taken care of. I was pleasantly surprised by the customer service, the free rental car I had been dreading going to the dealership to get some recalls taken care of. I was pleasantly surprised by the customer service, the free rental car I got for the day, and the very customer friendly office and waiting area inside. Marlon was great! More
rapid repair I had scheduled an appointment to have my drive belt replaced. I arrived at 10 AM as planned, and was greeted on arrival and taken to a service advis I had scheduled an appointment to have my drive belt replaced. I arrived at 10 AM as planned, and was greeted on arrival and taken to a service advisor. I was advised that the repair would not take very long, so I had a cup of coffee in the waiting room. About 25 minutes later, I was called to the desk, and informed that my car was ready to go! Have never had such fast service, which is much appreciated. More
Timing Chain Cover Seal Marlon in the service department worked with me throughout. He kept me posted at each step in a timely manner and explained everything that was going Marlon in the service department worked with me throughout. He kept me posted at each step in a timely manner and explained everything that was going on. He was very courteous, helpful, and clear as to each step. I appreciated his professional approach and his concerted effort. Great outcome. More
Service department Zach was very helpful. Time estimate accurate. Reviews what was done with recommendations- but not pushy. Waiting room clean and comfortable. Th Zach was very helpful. Time estimate accurate. Reviews what was done with recommendations- but not pushy. Waiting room clean and comfortable. Thank you for upgrading your service department. More
Very slow and not fixing properly My car only need a electrical harness replacement, but it took them three weeks to fix. The worst of all is that when I picked the car, it make stupid My car only need a electrical harness replacement, but it took them three weeks to fix. The worst of all is that when I picked the car, it make stupid noises. When I contacted the dealership they said that I have to pay 160 again so they can figure out. I was like first the sound wasn’t there before and than you can’t keep charging me for everything you guys will break in my car!!! Plus, when I paid the first $160 than you should diagnose everything not to charge money for every stupid things More
Awesome Everyone was very nice and helpful. Marlon was very pleasant, friendly and knowledgeable. He said he would have my car ready at a certain time and he Everyone was very nice and helpful. Marlon was very pleasant, friendly and knowledgeable. He said he would have my car ready at a certain time and he was right. More
I was very pleased with the quality of services I received I was pleased with service tech evaluation of required repairs recommendatios. Excellent Pleased Personality Knowedgeable Respectful Services I was pleased with service tech evaluation of required repairs recommendatios. Excellent Pleased Personality Knowedgeable Respectful Services Concerns Time of services was very timely with my schedule More
Great shop The people and service there is outstanding I've bought two vehicles and no problems with service, scheduling, maintenance and updates. I get emails The people and service there is outstanding I've bought two vehicles and no problems with service, scheduling, maintenance and updates. I get emails phone calls ontime. Thanks More
Brought in my 2008 Tacoma for its 90,000 mile maintenance. I haven't driven much since work was completed, but everything seems fine. My only disappointment was that the truck was not washed, during the major I haven't driven much since work was completed, but everything seems fine. My only disappointment was that the truck was not washed, during the major service. In the past when it was in for just an oil change, it was washed. Was I spoiled by this service? More
Maintenance Without an Appointment I needed the 15,000 mile maintenance check and hadn't made an appointment so I phoned Maita and was told to come in. I drove in and was approached by I needed the 15,000 mile maintenance check and hadn't made an appointment so I phoned Maita and was told to come in. I drove in and was approached by an employee who completed forms after talking to me. Then I sat inside in the waiting room until the maintenance was completed. I was able to drive home before the afternoon rush hour clogged the roads. More