3,897 Reviews of Maita Toyota - Service Center
Great experience. I brought my Tacoma in to get new keys and fobs and to get them programmed. I also wanted Maita to check my suspension and my brakes, fully expecting I brought my Tacoma in to get new keys and fobs and to get them programmed. I also wanted Maita to check my suspension and my brakes, fully expecting to need new brakes on the rear. Happily for me, the brakes only needed to be cleaned and adjusted and my suspension was ok. It not only saved me money but reconfirmed why I'm still willing to pay the extra that going to a dealer for service costs, because I've come to trust Maitas doing what I need and not just selling me parts and service I don't really need. I know that even when something doesn't go the way expected, the guys at Maita will do what it takes to do the best they can to fix it. More
Quick and Efficient The Toyota Care service I received at Maita Toyota of Sacramento was quick and efficient. The staff was very friendly and knowledgeable. With an appoi The Toyota Care service I received at Maita Toyota of Sacramento was quick and efficient. The staff was very friendly and knowledgeable. With an appointment I was on my way within and hour. More
New tires As always quick, professional service. Great customer service. I have been pleased with all handling of my maintenance contract (every 5000 miles). Re As always quick, professional service. Great customer service. I have been pleased with all handling of my maintenance contract (every 5000 miles). Replaced my tires and I know I can trust the staff. More
Excellent Very honest and didn’t communicated very well. Toyota in Folsom wanted to work on something that wasn’t even broken. Maita is always so honest and exp Very honest and didn’t communicated very well. Toyota in Folsom wanted to work on something that wasn’t even broken. Maita is always so honest and explains everything in great detail. Karina and Jason are the BEST!! More
ROUTINE SERVICE BUT GREAT SERVICE Val Valadez and his team provide first rate service, friendly, fast and trustworthy. Always treats us like family and takes great care of our car. Val Valadez and his team provide first rate service, friendly, fast and trustworthy. Always treats us like family and takes great care of our car. Best Service Team! More
wait longer than promised The dealership is very large and it has a large waiting area with a snack bar. There are televisions and comfortable seating. All people we dealt wi The dealership is very large and it has a large waiting area with a snack bar. There are televisions and comfortable seating. All people we dealt with were very friendly. They did all the customary work. My only concern was that the wait was twice as long as we were told it would be. While we were waiting someone from sales came over to talk to us because he had seen us sitting there so long. More
Always happy. Always great customer service. Efficient , courteous, helpful service. I really appreciate the results of good service to my favorite truck. Highly re Always great customer service. Efficient , courteous, helpful service. I really appreciate the results of good service to my favorite truck. Highly recommend Maita Toyota and I would not take my Tacoma pickup any where else. More
Great customer service The person who helped me was very professional and went out of his way to check on something for me - the lobby is wonderful to hang out in while wait The person who helped me was very professional and went out of his way to check on something for me - the lobby is wonderful to hang out in while waiting. More
Great service from Junko Case & Repair Techs! Maita service mgr. Junko Case always helps me to prioritize what needs to be done in a cost-effective way. Bryce Shibata continued the excellent serv Maita service mgr. Junko Case always helps me to prioritize what needs to be done in a cost-effective way. Bryce Shibata continued the excellent service by further explaining current & future maintenance and repair needs. More
Service Rep Bob was very good The service representative Bob was very professional, articulate, and helpful. Th e service time seemed excessive (over 2 1/2 hours). The internet acc The service representative Bob was very professional, articulate, and helpful. Th e service time seemed excessive (over 2 1/2 hours). The internet access in the waiting room was initially very week and then not at all. Had I known these things I would have elected to wait somewhere else. More