Maita Toyota - Service Center

Service Great service all the time!, excellent service advisors do a great job. Well definitely recommend to all friends and family to visit that’s fine deal Great service all the time!, excellent service advisors do a great job. Well definitely recommend to all friends and family to visit that’s fine dealership. More

Excellent service Everyone is very courteous and helpful including the person making the coffee. Priscilla Camacho explained what needed to be done on this visit and w Everyone is very courteous and helpful including the person making the coffee. Priscilla Camacho explained what needed to be done on this visit and what could wait for a few months. More

Made an appointment but it took too long-twice in a row I made an appointment and was told that I didn't have one. Called the dealership the next day and they confirmed there was an appointment. Was told I made an appointment and was told that I didn't have one. Called the dealership the next day and they confirmed there was an appointment. Was told specifically:"If you had made an appointment then we would've had you out of here in an hour and a half." When the answer was, "I had an appointment!" No response, just strange/crazy look given. Had to wait over two hours for my car and had a toddler with me...not fun especially when you had an appointment. They also used to shuttle you somewhere if you wanted to but they no longer have this service for service under four hours. We won't be back...we will start going to Folsom Toyota instead. I feel I should state that the time before this, my freezer bags that were in my trunk were ruined by blue fluid plus they weren't all there! Plus it took longer than anticipated plus my car was parked in the rain and while I struggled to get my children in the car seats in the rain, service technicians were laughing. Pretty sure at me because I was very upset and asked for help but got none because it was closing time. I called and left a message of complaint and I never received a call back that time. This time, I got a call back and "sorry" and "I'll talk to them." Pft. Gee, thanks. We gave you a second chance and you blew it. More

60,000 mileage maintenance service appt. Excellent service as always with courtesy, extra effort, and fine work done on time. I have had only good experiences with Maita. Recommend that inclu Excellent service as always with courtesy, extra effort, and fine work done on time. I have had only good experiences with Maita. Recommend that include some Prius cars in your rental fleet. More

Tacoma Service They did a great job with great customer service. Everyone was so friendly and nice. I would highly recommend using their services and also would us They did a great job with great customer service. Everyone was so friendly and nice. I would highly recommend using their services and also would use them again in the future! More

Great Angelo was professional and helpful. He was clear, communicative and personable. I am satisfied with the service I received. I will plan to bring my c Angelo was professional and helpful. He was clear, communicative and personable. I am satisfied with the service I received. I will plan to bring my car back when due for next service to work with Angelo and staff at Maita Toyota of Sac. More

Excellent service Everyone at Maita Toyota are professional and polite. As soon as the maintenance was done I received a text that my car was ready for pick up. Everyone at Maita Toyota are professional and polite. As soon as the maintenance was done I received a text that my car was ready for pick up. More

EXCELLENT SERVICE - Karina Gonzalez Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and ev Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and every aspect I would need to know as a customer. You should give her a raise! More

Excellant Customer Service I really enjoy taking my car to Maita Toyota for services. From the greeter on, I am always assisted by friendly and efficient service department staf I really enjoy taking my car to Maita Toyota for services. From the greeter on, I am always assisted by friendly and efficient service department staff. More

Excellent Service Marlon Nonog helped me get my car fixed. I have been assisted by him a few times in the past two years. He is always knowledgeable, friendly and trust Marlon Nonog helped me get my car fixed. I have been assisted by him a few times in the past two years. He is always knowledgeable, friendly and trustworthy. I am so glad I can get such excellent and reliable services at Maita. More