3,743 Reviews of Maita Toyota - Service Center
The best service I am very impressed with the service I received at Maita Toyota. I had an unexpected problem and brought my car in without an appointment. The I am very impressed with the service I received at Maita Toyota. I had an unexpected problem and brought my car in without an appointment. The staff were very helpful and friendly. They were also very efficient. I got my car back the same day. Maita is the best. More
Efficiency The lady at the service desk who helped me deserves 6 stars! Very knowledgeable and efficient. Explained clearly what is going to be done to my car. The lady at the service desk who helped me deserves 6 stars! Very knowledgeable and efficient. Explained clearly what is going to be done to my car. More
I was blessed by Maita on October 19th, 2019 i had just gone to Elk Grove Toyota where i had purchased my Toyota. i was harshly greeted by 3 of their service folk. They treated me as if my arr i had just gone to Elk Grove Toyota where i had purchased my Toyota. i was harshly greeted by 3 of their service folk. They treated me as if my arrival bothered them because i had no appointment. i decided to go straight to Maita. Your team treated me like a special guest, and were kind and welcoming. i appreciated in more ways than all these words can say. More
Good people I’ve experienced excellent customer service. Everyone was super friendly. Was attended super fast, and overall have a great time. Will go back there a I’ve experienced excellent customer service. Everyone was super friendly. Was attended super fast, and overall have a great time. Will go back there again More
Broken promise Sales rep Jonni was very nice and helpful. However, desk manager Lance quoted me a deal TWICE that later he admitted he could not honor. Poor business Sales rep Jonni was very nice and helpful. However, desk manager Lance quoted me a deal TWICE that later he admitted he could not honor. Poor business at best. I bought my current RAV4 at your dealership and this would have been my 4th toyota. I have also worked in sales extensivelly and NEVER offered a customer a deal I could not honor. Additionally, had the businesses I worked for encountered such an issue we always did our best to make the customer happy and that was also not done. This experience epitomizes the reason sales people get a bad rap, because they earn it. More
Prepare to wait I bought a used Hyundai at this dealership. I was kindly offered a free oil change and all-point inspection. The 3 hour wait, with an appointment, rem I bought a used Hyundai at this dealership. I was kindly offered a free oil change and all-point inspection. The 3 hour wait, with an appointment, removed the value for me. The regular cost for this service is $69 PLUS $30 for a non-Toyota vehicle. So, the message to me is that they don't want to service my Hyundai, even though I bought it from them. Needless to say, I did not make a return appointment. More
Excellent customer service I enjoy working with the friendly, professional and knowledgeable staff who have been with the company for years. They are consistent in providing exc I enjoy working with the friendly, professional and knowledgeable staff who have been with the company for years. They are consistent in providing excellent service. I've been coming here for over 20years and will not go anywhere else. More
Great friendly service. I came in for my normal oil change along with a smog. I was informed of a potential problem that has been found in my model and it was covered by warr I came in for my normal oil change along with a smog. I was informed of a potential problem that has been found in my model and it was covered by warranty which was about to expire. They always go the extra mile to help keep my car running like it was when I first bought the car. While I think all of the representatives their at Maita Toyota are good, I feel the service I received from Marlin Nonog went above and beyond. More
Service experience What a welcoming, friendly place! Treated with respect and made to feel like a personal experience. Great communication and time value! I have total c What a welcoming, friendly place! Treated with respect and made to feel like a personal experience. Great communication and time value! I have total confidence in the work. More
Recall on my Toyota Sequoia. Marlon has an excellent customer service. He is very friendly and he exceeded our expectation. As soon as we got there we didn’t have to wait that lon Marlon has an excellent customer service. He is very friendly and he exceeded our expectation. As soon as we got there we didn’t have to wait that long, he helped us right away and answered all our questions. Great service Marlon!!!! More