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Maita Toyota - Service Center

Sacramento, CA

4.0
3,739 Reviews

3,739 Reviews of Maita Toyota - Service Center

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October 21, 2020

Excellent service. So nice to sit in a comfortable and clean waiting room. Came here instead of going to a Smog place that doesn't take appointments and are dirty to wait in. More

by quiltcrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Valadez
October 14, 2020

I had the most amazing service yesterday. You staff was so knowledgable. Helped me so fast, and efficiently. They were so kind to me. I hope for this kind of service in the future. I've been a customer si More

by karenkeear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanon Zahourk
October 13, 2020

Had a great visit to Maita for service to my Prius and I had a comfortable experience like always. Looking forward to my next service experience. Thanks More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Meyers
October 09, 2020

My service advisor, Lisa Miller, was friendly and professional, The service was completed to my satisfaction in the time promised. The waiting area is clean and spacious and social distancing and m More

by VVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Miller
October 08, 2020

My associate Pedro was courteous, professional and friendly. All services were handled in a timely matter. Wait area was clean and comfortable. I would recommend Maita to others. More

by mndavej
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Hopefully all service departments could rise to this level. Pricing aside, they did a wonderful job. My only drawback would be they didn't even clean the windshield before returning the vehicle to me. More

by tedney2409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
October 07, 2020

My 2007 Prius was not holding a charge for even one day. I hadn't been using it much. The problem was the remote key was slowly draining the battery. Easy fix was turn off the remote key switch under the st More

by martex18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Era
October 07, 2020

Lisa in the services department was great, very professional, knowledgeable , informative, and explained to me concerning what warranty I had. Thank you so much Lisa More

by Maddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa
October 01, 2020

We have brought our Toyotas to Maita for a number of years for service and have always received excellent customer service and quality workmanship. I am always impressed by how professional and well org More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Raymond was friendly and helpful. One of my requests was to replace the cabin filter and the air filter. Raymond told me that the air filter still looked new and did not replace it. I appreciate the honesty More

by apichly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
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