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Maita Toyota - Service Center

Sacramento, CA

4.0
3,738 Reviews

3,738 Reviews of Maita Toyota - Service Center

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January 07, 2021

They always do a great job. Service was on time I Will recommend this place to everyone thanks so much for been there for me More

by REYES.NORMA87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Received great customer service and kids had fun time in the waiting area (boat) and they took great care of me and my vehicle and price is right! More

by Sunshine67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

I had a 3 hour 15,000 mile maintenance appointment at 11 AM, and I was only able to leave after 2 PM. There was no reason given for the delay. More

by ASHLEY.RISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Receptionist
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 06, 2021

Took too long and took off my wheels when I did not want them to do that since the tires were just put on by your dealership three weeks earlier. Couldn’t get a call back soon enough so missed my ride. More

by JGMWARD76
Price
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

January 06, 2021

They take care of my car very well and they explained to me all details after inspection . Thank you guys and happy new year i More

by FMAKHMALBAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

The service was fine and Bryce was great but just a little frustrating that my fuel tank recall first had to be inspected and now I’m waiting for a second appointment to replace the fuel tank. More

by MARKINSAC
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Maita completed my 60,000 mile service timely, answered my questions, and provided me with a prompt pick up so I was able to go back home and work while the service was completed. More

by JKRUE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2021

Jsaon Saephanh came out to offer help and took the informations on the car on a timely manner. Also the service was completed quickly while I was waiting. More

by XENGXIONG54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

I always receive excellent customer service. They explain what service was done and service maybe needed before or next service maintenance. They also explain maintenance warranty. Excellent and knowledgeabl More

by MSMIDNIGHTSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Miller, ANDREW GUTHRIE
December 31, 2020

Junko and her team are always good to us and always fix any issues the first time. We are please with the excellent service we receive at Maita. More

by TAK2US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
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