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Maita Toyota - Service Center

Sacramento, CA

4.0
3,738 Reviews

3,738 Reviews of Maita Toyota - Service Center

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January 16, 2021

personnel great Val, and Raymond handle my issue greatly. Thank you guys Val is the main guy hope he be there for every and every Rickey Jones More

by RICKEY434JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ossome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Haddadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond in service Dept., Marlon Nonog, Luis Mendez
January 15, 2021

Everyone was exceptional,great experience!!Especially Norbert Santos,Val Valdez and Mike Crossman.These employees should all be given a substantial raise and possibly a vacation to some tropical paradise More

by DAVISMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : norbert santos
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us a 5 star rating - it's much appreciated!

January 15, 2021

Service advisor was great. Pretty sure is name was Jason. My complaint is that when I dropped off the car I had no problems.. after picking up the car my USB port was not connecting my phone to Apple Car pl More

by KDECARLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 14, 2021

Excellent service. No complaints and will come back. I would recommend the service to others. I plan to buy more vehicles from Maita Toyota in the future. More

by RAYEBELLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

All staff members were very friendly. I didn’t have to All staff members were very friendly. I didn’t have to wait very long till i got rental car .i received more service than i expected. Thank you. More

by Younghae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case, DAVID MCCREADY
January 11, 2021

Received excellent service. Vehicle was ready on time. Jason provided a thorough review and made it clear that he knows his business. Toyota lives up to its reputation as an excellent car company. More

by GKMERCH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2021

Good service visit fir a Saturday appointment time. Fast and did not have to wait a very long time. Pick up after service very quick and easy. More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan duenas
January 10, 2021

Customer since 1986. Service even during the pandemic was good, although customer service staff noticeably short staffed. Many more cars were waiting to be serviced. I missed having the shuttle service ava More

by RUSHFORTHB
Recommend Dealer
Yes
Employees Worked With
Junko Case
January 08, 2021

Val was great to work with. His great customer service was a pleasure. I look forward to working with Val again. Great Customer Service Sir More

by MCRHYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

I got my brake pads changed for front and rear. The rotors were resurfaced. I got the car back and it was making a loud grind noise. More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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