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3,737 Reviews of Maita Toyota - Service Center
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February 10, 2021
Although the cost of the repair was considerable, it could have been much worse. Thankfully my faith in Maita over the last 25 years was not frustrated by dishonesty. An initial diagnostic did not ade could have been much worse. Thankfully my faith in Maita over the last 25 years was not frustrated by dishonesty. An initial diagnostic did not adequately reveal a needed repair resulting in an increase in the potential cost. Recognizing that the diagnostic was inadequate, the service tech spoke to his manager and the additional cost was waived. I am elderly and retired and resources are limited, however, when it comes time to finally trade the old girl in, I will certainly return to Maita for what will be my last vehicle. Thank you so much. More
by LHC1053
Verified Customer
February 10, 2021
My recent experience was awesome thanks for doing great exceptional excellent service by Junko amidst pandemic we needed people just like her. She’s awesome. 👍🏼👍🏼 exceptional excellent service by Junko amidst pandemic we needed people just like her. She’s awesome. 👍🏼👍🏼 More
by RAYGALVEZ2004
February 09, 2021
I brought my vehicle in for an oil change ( and reported that there had been a leak since my last oil change 5.000 miles before) and asked that the problem be corrected. My service has always been done at that there had been a leak since my last oil change 5.000 miles before) and asked that the problem be corrected. My service has always been done at Maita since the vehicle was purchased new from Maita. After several long hours I was notified that the vehicle must remain overnight to fix the oil leak. I was told a "Master Mechanic" would correct the problem. I waited all day for the phone call that the vehicle was ready, but did NOT receive one, so I called and was told that "someone" had called me (which I never received). Now that I have been driving the vehicle and was assured that the leak was fixed, the oil spots on my driveway tell me a MUCH different story. Having a vehicle that had 288,000 miles on it (WITH NO OIL LEAKS) and now it leaks every day. I have work much of my life with mechanical things, and know enough to say " if the job is done RIGHT, a leak can be STOPPED." Needless to say, I am extremely annoyed that my vehicle is making a huge mess on my driveway. More
by stealthx013
Employees Worked With
Other Employees :
Junko Case, Brian Butcher, ZACH CARTER, ANDREW GUTHRIE
February 09, 2021
Outstanding service. Efficient and thorough, including your wonderful rental car services. Service was prompt the moment I arrived and I was checked in and processed. your wonderful rental car services. Service was prompt the moment I arrived and I was checked in and processed. More
by debraanndoe
Employees Worked With
Mathew
February 08, 2021
Good service, communication and reasonable pricing. It was apparent that Pedro was new on the service desk but it is appreciated that he sought answers, alternatives and/or solutions to questions. was apparent that Pedro was new on the service desk but it is appreciated that he sought answers, alternatives and/or solutions to questions. More
by TEDTCANTY
Employees Worked With
February 06, 2021
We were greeted almost immediately upon arrival for our service appointment. The vehicle was taken soon after that and we were shown the waiting area which was very spacious, clean and comfortable. The service appointment. The vehicle was taken soon after that and we were shown the waiting area which was very spacious, clean and comfortable. The service took a little less time that were were advised. It all went very smoothly. More
by dennis_hill
February 05, 2021
at every trip the service managers seem uninterested in customers. they just go through the routine overall its okay . person who did cashier work was very nice customers. they just go through the routine overall its okay . person who did cashier work was very nice More
by JAIS475
Employees Worked With
Marlon Nonog
February 05, 2021
The whole process was fast friendly and a genuine pleasurable experience. Car buying can be stressful at times, but not so at Maita. A real family environment. pleasurable experience. Car buying can be stressful at times, but not so at Maita. A real family environment. More
by SCOTTRULE
February 04, 2021
great experience relative to getting appropriate work completed with the major service. included getting a rental car (free w/coupon) - easy to checkout and back in. completed with the major service. included getting a rental car (free w/coupon) - easy to checkout and back in. More
by patricia.pfautch
Employees Worked With
Luis Mendez
